We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Holiday Inn Express Hotel & Suites Grand Rapids Airport

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Express Hotel & Suites Grand Rapids Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

239 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Holiday Inn Express Hotel & Suites Grand Rapids Airport
See the most recent reviews
Showing 238: English reviews
Michigan
Reviewed 3 November 2016

We stayed for one night and it was a nice stay. When we arrived, they were having issues with their computers but were able to get us in our room quickly. The room was spacious and clean. The staff at the desk was very nice. The only problem I encountered was at breakfast, the pancake machine was empty and no...

 Report
Helpful?
Thank then1019
Kristan D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear Then1019, Thank you so much for taking the time to review your stay at our hotel. We are very sorry to hear of the service you encountered during your breakfast time. Proper personnel have been spoken to to ensure this does not happen again. We are delighted to know that the rest of your stay was to your satisfaction....

Winnipeg, Canada
Reviewed 1 November 2016

I just returned from an unexpected trip to Grand Rapids. My daughter is a freshman in University there and has become quite ill with mono and complications from it. I flew down on 12 hours notice and booked this hotel. I was able to get a fair rate through the University. The hotel was good. Although it is an older...

 Report
Helpful?
Thank brett2216
Kristan D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear Brett2216, We are so sorry to hear of the circumstances that brought you too us but we are very enthused to hear that your stay exceeded your expectations. Our entire staff is dedicated to making sure that every guest is accommodated accordingly and it was our pleasure to be of service to you. Thank you so much for all...

Reviewed 18 October 2016

Concerned and caring staff. Clean and comfortable. Good location close to airport. Shuttle service available, . Good breakfast dining. Staff was very accommodating and helpful. Check in process was orderly fast and efficient

 Report
Helpful?
Thank Murray G
Kristan D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear Murray G, Thank you so much for taking the time to review your stay with us. Our entire staff is dedicated and diligent on providing the best experience possible and it is fantastic to hear that we delivered. We look forward to exceeding your expectations on your next visit to Grand Rapids! Best Wishes, Brandy J

Sao Paulo, SP
Reviewed 13 October 2016

Short review since I only stayed one night during a layover. The location was pretty good. The room was big, comfy and clean. Check-in and check-out process went very smoothly. Breakfast was decent, about the same as every other HIE.

 Report
Helpful?
Thank reescal
Kristan D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear Reescal, Thank you for taking the time to review your experience with us. We are very glad to hear that you enjoyed your stay. We look forward to being of service to you the next time you visit Grand Rapids! Best Wishes, Brandy J

Easley, South Carolina
Reviewed 11 October 2016

Even though I did not stay at this hotel I did book their meeting space. I worked with Hannah and Shelby and they were both so great and easy to work with! I used the space for my sister's baby shower and I was planning it all the way from South Carolina with an attendance of 41 people! Hannah made...

 Report
Helpful?
Thank Stephanie H
Kristan D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear Stephanie H, Thank you so much for your kind words and amazing review. Our entire staff takes pride in ensuring the best service possible for all interactions and I am glad that we exceeded your expectations. We appreciate the time you took to review your experience. We look forward to being able to WOW you again! Best Wishes, Brandy...

District of Columbia
Reviewed 27 September 2016

Only good thing I can say was the staff. Checked in 9/12 and out 9/16 and wished from day one I would have checked out 9/12. The broken elevator on day 1 should have been a sign. Cons: Wifi, they may as well not give it to you because it doesn't work. Every time I connected, I could not use...

 Report
Helpful?
Thank Davo8907
Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear Davo8907, Thank you for your review and bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our...

Fortaleza, CE
Reviewed 23 September 2016

Had a very short stay recently. Arrived very late at the hotel but still had very good service at reception! Rooms and design of the hotel are OK. Did not make use of the free breakfast. Free WIFI is included and good of speed. All together a good location for people passing through.

 Report
Helpful?
Thank AvdV80
Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear AvdV80, Thank you for your review of our hotel. We are glad that you enjoyed your stay with us. We look forward to having you again. Best Regards, Kristan D. General Manager

Reviewed 22 September 2016

I hate pulling into a hotel parking lot and before I even check in seeing a sign that says lock your car--management not responsible. My room was large--it had 2 beds, a couch, a table and chairs, 2 TVs, a microwave and a fridge. It looks like they superficially updated the rooms and bathrooms. There was a stain on the...

 Report
Helpful?
Thank Ms_Margo
Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear Ms_Margo, Thank you for your review of our hotel. I apologize that your recent stay did not meet expectations. I will share your comments with the supervisors of each department so that we can improve our services. I do hope that we have the opportunity to welcome you back the next time you are in Grand Rapids so that...

Grand Rapids, Michigan
Reviewed 18 September 2016 via mobile

We had to stay out of the house for a night and with a family of six it can be hard to find rooms at reasonable prices. This room was perfect. It was nothing fancy but did the job. Nice clean room with some minor blemishes but nothing concerning. There was enough room for the six of us to relax...

 Report
Helpful?
Thank WSTLLG
Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear WSTLLG, Thank you for your wonderful review. I am glad that our hotel was able to be your home away from home for one night. We hope to welcome your family back in the future. Best Regards, Kristan D. General Manager

Reviewed 16 September 2016 via mobile

First time staying here and we will stay here again. Comfortable and quiet, friendly and helpful staff, great facilities, many restaurants close by, and very reasonably priced. Our family also enjoyed the complimentary breakfast!

 Report
Helpful?
Thank AshevilleDad
Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids Airport, responded to this review

Dear Asheville Dad, Thank you for your wonderful 5-star review! I am glad that you and your family enjoyed our hotel. We look forward to having you back in the future. Best Regards, Kristan D. General Manager

52 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (22)
Viewed
Business Centre/Function Rooms (6)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (8)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (13)
Viewed
Pool/Beach Area (2)
Viewed
Dining (3)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Grand Rapids hotels
3.4 km away
Holiday Inn Grand Rapids - Airport
0.1 km away
Country Inn & Suites By Carlson, Grand Rapids Airport
1.3 km away
Courtyard Grand Rapids Airport
Courtyard Grand Rapids Airport
#24 of 49 in Grand Rapids
75 reviews
Show Prices
Show Prices
Show Prices
1.2 km away
DoubleTree By Hilton Grand Rapids Airport
1.0 km away
Hampton Inn & Suites Grand Rapids Airport / 28th St
0.4 km away
Drury Inn & Suites Grand Rapids
Drury Inn & Suites Grand Rapids
#5 of 49 in Grand Rapids
94 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Join us at the newest Holiday Inn Express in Grand Rapids, MI!The Holiday Inn Express Grand Rapids Airport Hotel provides quality and comfort with a unique twist...all rooms are suites! The Gerald R. Ford International Airport (GRR) is located only 3 miles from this airport hotel and our complimentary airport shuttle service will have you there in minutes.Amenities abound at the Holiday Inn Express Grand Rapids Airport. Stay Smart with Express Start breakfast served daily (including those irresistible cinnamon buns) and hot coffee offered round the clock. When you arrive, take a dip in our indoor pool or shoot hoops at the backyard sport court. If there is work to be done, you ll love free wireless Internet throughout the hotel and complimentary business center services.The Holiday Inn Express Grand Rapids Airport guests often visit nearby local Grand Rapids businesses including Steelcase Headquarters, Amway, Cascade Engineering, and Meijer among others.Holiday Inn Express Grand Rapids Airport is family and group friendly too, located next door to the MVP Sports Fieldhouse. We are also situated within walking distance of Cascade Meijer and Macaroni Grill, 2 miles from the Woodland Mall and Centerpointe Mall, 2 miles from Celebration Cinema, and only 5 miles away from the Frederik Meijer Gardens. The sandy beaches of the Lake Michigan shore is only a 35 minute drive. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Grand Rapids Airport

Address: 5401 28th Street Southeast, Grand Rapids, MI 49546
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $159 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Grand Rapids Airport 2.5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, IHG, Travelocity and Booking.com so you can book your Holiday Inn Express Hotel & Suites Grand Rapids Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Grand Rapids Airport
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn
Holiday Inn Express Grand Rapids
Hotel Style:
#14 Business Hotel in Grand Rapids
#14 Family Hotel in Grand Rapids
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Grand Rapids Airport staff and other travellers.
4 questions
Ask a question
Lincoln Park, Michigan
11 months ago
Sault Ste. Marie, Michigan
over a year ago

See all questions (4)

Questions? Get answers from Holiday Inn Express Hotel & Suites Grand Rapids Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 118 needs a muffler on the heater.”
 of 5 bubbles sdechamp, 26 Dec 2016 | Read review
“We overlooked the parking lot on third floor would ask for room across the hall as the floodlight shone into our room.”
 of 5 bubbles brett2216, 31 Oct 2016 | Read review
“Ask for desired room level and pillow preference.”
 of 5 bubbles 537murrayg, 17 Oct 2016 | Read review
“dinner at the Steak House close to the hot...el”
 of 5 bubbles xahuk, 12 May 2016 | Read review
“Ask for a room away from children if you don't want to hear them in the halls”
 of 5 bubbles 4KarlaV, 25 Mar 2016 | Read review
5 of 5