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Comfort Inn Airport

459 reviews
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Traveller (33)
Room & Suite (28)
Dining (3)
Overview
  • Excellent61%
  • Very good25%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(60 reviews)
“room was clean”(36 reviews)
“park and fly”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (459)Write a Review
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Traveller rating
273
118
53
10
3
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LanguageEnglish
273
118
53
10
3
Show reviews that mention
All reviewsfront deskroom was cleanpark and flychoice hotelswafflescookiesthe breakfast areahot breakfastan early flightthird floorcalvin collegeupon checkwould stay here againnice roomsnice breakfastexercise roomfree breakfast
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1 - 5 of 457 reviews
Reviewed 1 January 2018 via mobile

This hotel leaves much to be desired. We will start with the positives-free breakfast and free wi-fi. It was too cold to walk outside, but there seemed to be a couple shopping centers nearby. There are no restaurants immediately next door though. The rooms are...More

Thank Leisha N
Response from Kevin C, General Manager at Comfort Inn AirportResponded 2 January 2018

Thank you for taking the time to share your experience with us. I apologize that we were unable to exceed your expectations during your stay. Your concerns have already been shared with our Maintenance department so that we can resolve any outstanding issues immediately. Thank...More

Reviewed 5 November 2017

The room was clean and was also modern and keep up well. I was on the 3rd floor and had a good location and balcony. The staff was very friendly and helpful.The breakfast was good with many options including hot eggs and sausage.

1  Thank susiQ6
Response from Kevin C, General Manager at Comfort Inn AirportResponded 6 November 2017

Thank you for the 5 Star review! We are thrilled to hear that you enjoyed your stay at our hotel. We appreciate your kind words and recommendation. Thanks for staying with us, and we hope to see you again soon!

Reviewed 3 November 2017 via mobile

The hotel is very quiet and clean, the staff is Amazing and helpful. It's a bit outdated and has an older look to it. It needs some work here and there. It has Free breakfast and it's close to the airport.More

Thank Calidad111
Response from Kevin C, General Manager at Comfort Inn AirportResponded 6 November 2017

Thank you for taking the time to share your experience with us. We value all feedback from our guests as it provide us an opportunity to learn where we can better our hotel. We do have some modernization work planned for this Winter, including new...More

Reviewed 29 October 2017

Staff very friendly and helpful. They really care. Free breakfast was great. Two different flavored waffles, regular and blueberry.. Hot scrambled eggs and sausage links. Check-in and check-out very smooth.

Review collected in partnership with this hotel
Thank davidwC2015II
Response from Kevin C, General Manager at Comfort Inn AirportResponded 30 October 2017

Thank you for sharing your 5 Star review! We are thrilled to hear that you enjoyed your stay and we appreciate your kind words! We strive to exceed our guests expectations and are thankful for you business. We hope to see you again soon!

Reviewed 24 October 2017

The room was decent for the price. Beds were somewhat comfortable and rooms were what I call "somewhat updated". The breakfast buffet was very good for midscale hotel. I've never seen anyone work as hard as Marie. She is non-stop motion, making sure everything is...More

Thank Ajdpistons
Response from Kevin C, General Manager at Comfort Inn AirportResponded 25 October 2017

Thank you for taking the time to share your review with us! Marie takes a lot of pride in her work and it shows. She is a true advocate of customer service and is an asset to our hotel. I will be sure to share...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$86 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Grand Rapids
#4 Family Hotel in Grand Rapids
#11 Business Hotel in Grand Rapids
#11 Romantic Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$86 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Grand Rapids
#4 Family Hotel in Grand Rapids
#11 Business Hotel in Grand Rapids
#11 Romantic Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (33)
Room & Suite (28)
Dining (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
TCP48
28 January 2018|
Answer
Response from Leisha N | Reviewed this property |
Have no clue
0
Votes
Pamela M
16 August 2017|
AnswerShow all 4 answers
Response from Kevin C | Property representative |
Hello, Yes, we do provide a free shuttle to and from the airport for all of our guests.
0
Votes
Georgia W
11 May 2017|
AnswerShow all 3 answers
Response from MI393 | Property representative |
Our pet fee is $15.00 per pet per night. Pets are only allowed in designated rooms, so please let us know when making your reservation if you're traveling with a pet. We would be happy to make the appropriate... More
0
Votes
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1234
Room Tips
"good room very comfortable just not enough tv channels"
Read review
"Nice new beds and carpet and very clean housekeeping"
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"go to a different hotel"
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"Well furnished, very clean"
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