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Comfort Inn Airport

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Comfort Inn Airport
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400 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Windsor, Canada
Reviewed 1 week ago via mobile

Stayed for one night and we were very pleased with the clean hotel room and friendly staff. The breakfast was good. Hotel location was close to restaurants and stores. There is an elevator and a shuttle to the airport.

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Helpful?
Thank catheeee
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear catheeee, Thank you for sharing your 5 Star review with us! We are thrilled to hear that you enjoyed your stay at Comfort Inn! Our mission is to provide all of our guests with a clean hotel and the best customer service. Your compliments mean a great deal to our entire staff. Thank you for staying and we hope...

Reviewed 2 weeks ago via mobile

Just stayed a night as we flew in at 10 pm in a little snow storm. Were greeted with enthusiasm by two staff ladies completing their shifts. The property is welcoming with a small cozy lobby fireplace. We had a king room which was spacious and clean. There were small issues such as a squeaky bathroom door which you do...

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Helpful?
Thank Jim R
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Jim R, Thank you for sharing your review with us! We are happy you chose to stay at Comfort Inn during the inclement weather surrounding your travels. We appreciate your kind words and apologize for any inconveniences you experienced during your stay. Our Maintenance department has been notified of your comments and they are working on resolving any issues...

Reviewed 3 weeks ago via mobile

Great place. Very warm and welcoming staff. Thank you Marie for your hospitality. My second stay here. Convenient location to shopping and everything else I wanted to do. Clean and comfortable. Parking lot was kept clean and as snow free as possible in a blizzard!

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Thank gocoastguard
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear gocoastguard, Thank you for sharing your 5 Star review with us! We are thrilled that you chose to stay at Comfort Inn and enjoyed your time here. We strive to make our guests' experience as warm and welcoming as possible. Thank you for your kind words and recommendation! We hope to see you again soon! Kevin C. General Manager

Berkeley, California
Reviewed 4 weeks ago

We can't say enough good things about our stay at the Comfort Inn Airport. The reservation process was easy, the special price we were offered was a pleasant surprise (we were in town to attend a funeral), the accommodations, the cooperative nature of the staff and our rooms at the Inn...all outstanding.

Review collected in partnership with this hotel
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Thank Stephen S
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Stephen S, Thank you for sharing your 5 Star review! We are saddened to hear about the reason for your travel. Our sympathies to you and yours. We are happy to hear that you enjoyed your accommodations and we greatly appreciate your kind recommendation. If you find yourself in Grand Rapids in the future, we hope to see you...

Mesick
Reviewed 4 weeks ago

The room was very nice and the breakfast was delicious! The service was extremely friendly! We had a great time and there is always so much to do in the area! We look forward to staying here again soon!

Review collected in partnership with this hotel
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Thank JessicaBoonstra
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear JessicaBoonstra, Thank you for taking the time to share your 5 Star review with us! We strive to deliver excellent customer service and provide a friendly environment for all of our guests. Thank you for your compliments! We hope to see you again soon! Kevin C. General Manager

Grant, Michigan
Reviewed 4 weeks ago

Good place to stay. Room was clean. Staff is very friendly and informative. Took shuttle to airport and the were right on time taking me there and picking me up. Not far from airport and close to restaurant and shopping. I will stay there again.

Review collected in partnership with this hotel
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Helpful?
Thank juliedU6083ZV
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear juliedU6083ZV, Thank you for the 5 Star review! We are thrilled that you enjoyed your stay! We strive to make our guests travel arrangements as easy as possible during their stay. We also love our convenient location in Grand Rapids. Thanks for staying! We hope to see you again soon! Kevin C. General Manager

Ontario, Canada
Reviewed 9 December 2016

We stayed there on November 23rd 2016. The staff were great! Kitchen and breakfast area - great food and excellent staff. Quick check-in. Everyone was very accommodating. Loved the cleanliness of our room. Don't think twice about staying at this excellent Hotel.

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Thank Snowbird1572
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Snowbird1572, Thank you for sharing your 5 Star review! We are thrilled to hear that you enjoyed your stay! We strive to provide a clean and welcoming environment to all of our guests. Your compliments and kind words mean a great deal to our entire staff. Thanks for staying, and we hope to see you again soon! Kevin C....

Reviewed 26 November 2016

The room had everything we needed, was clean and well maintained. The location is perfect for our family visits. The staff at this facility is outstanding. Marie, who was taking care of the breakfast station went above and beyond to make sure all the guests were taken care of. The front desk people were so friendly. It is so refreshing...

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Helpful?
Thank Gloria K
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Thank you for sharing your 5 Star review! We do strive to deliver excellent customer service and are thrilled that you were able to experience it while staying with us. Your kind words and recommendation mean a great deal to our entire staff. On behalf of Marie, and the rest of us, thank you for staying! We hope to see...

Reviewed 8 November 2016 via mobile

LOLO made it feel at home with fresh baked cookies and great jokes as I walked in the door. Best hotel experience! You will love your stay at the comfort inn. She also gave me toothpaste as i forgot mine.

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Helpful?
Thank Tyler K
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Thank you for the 5 Star review! We are thrilled that you enjoyed your stay with us! We strive to create an environment where all of our guests can feel at home and relax. On behalf of Lolo, and the rest of our team, thank you for staying with us! We hope to see you again soon! Kevin C. General...

Indianapolis, Indiana
Reviewed 4 November 2016

We stayed 2 nights in a king room on the upper floor that had a balcony (although no furniture was on it & fall weather prevented its use). The room was quiet, the bed was comfortable, the wifi was fast & reliable, the microwave, fridge, & cable functioned well, and the room had sufficient outlets for electronic devices. The only...

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Helpful?
Thank Mary L
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Mary L, Thank you for taking the time to share your experience with us. We appreciate your comments and are happy to hear that you enjoyed your time here. Feedback like yours is very important to us as we use it to continuously improve our hotel in the future. Thanks for staying! And we hope to see you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
Friendly smiling faces, impeccably clean rooms, and a full hot breakfast await you at Grand Rapids Comfort Inn Airport Hotel. ... more   less 

Additional Information about Comfort Inn Airport

Address: 4155 28th St SE, Grand Rapids, MI 49512-1903
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $124 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Airport 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Comfort Inn Airport Hotel Grand Rapids
Comfort Inn Grand Rapids
Grand Rapids Comfort Inn
Hotel Style:
#4 Family Hotel in Grand Rapids
#4 Best Value Hotel in Grand Rapids
#11 Business Hotel in Grand Rapids
#11 Romantic Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Airport staff and other travellers.
7 questions
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Clinton Township, Michigan
over a year ago
over a year ago
over a year ago

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Questions? Get answers from Comfort Inn Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our rooms were clean, comfortable and attractively furnished.”
 of 5 bubbles stephensX3158UZ, 17 Dec 2016 | Read review
“All rooms are modern, clean and a very quiet place to stay....”
 of 5 bubbles Snowbird1572, 8 Dec 2016 | Read review
“Stay here, do NOT go to any other hotels in the area!”
 of 5 bubbles Vbelly01, 25 Oct 2016 | Read review
“Avoid third floor due to very slow elevator.”
 of 5 bubbles robertr837, 29 Sep 2016 | Read review
“The third floor has no Ice machine. Rooms on South side face the parking lot and street while the rooms on the north side are quieter.”
 of 5 bubbles 65randyf, 20 Aug 2016 | Read review
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