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Comfort Inn Airport

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402 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Onekama, Michigan
Reviewed 28 February 2015

Planning a perfect vacation we were to stay at this inn and leave our car. However, winter storm Linus had other ideas for us. Our flight from Chicago to Phoenix was cancelled. The staff at the Inn did everything they could to help us. We ended up not even spending the night there and driving to Detroit instead. But we...

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Helpful?
2Thank CMAK2014
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear CMAK2014, Thank you for sharing your experience with us! Although I'm sorry to hear about your troubles and that you weren't able to stay with us, I'm glad that we were able to help you along your journey! We hope your vacation turned out to be great after all the troubles you experienced with our Michigan Winters! Come back...

Raleigh, North Carolina
Reviewed 26 February 2015

We have stayed there several times. The staff is friendly and helpful. The breakfast is good. The rooms are clean and beds comfortable. We will stay there again. The front desk is very helpful and let us store a large item in an office. They also gave us tape and scissors to wrap a couple of gifts.

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Helpful?
Thank krbaiocchi
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear krbaiocchi, Thank you for taking the time to share your review! We appreciate your loyalty to our hotel and are thrilled about the recommendation you made on our behalf. We love hearing feedback from our guests, and most of all, we love it when our guests return to our hotel. We look forward to seeing you again soon! Kevin...

detroit
Reviewed 19 February 2015

I stayed here 02/14/2015. I enjoyed the myself. I seen the Starbust coffee shop, and i did not know what to try. This young lady went out her way to help me with my choice. and i enjoyed it. My sons and grandkids stayed at another hotel, And i stayed at the Comfort Inn. Nice time.

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Helpful?
Thank callermix
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear callermix, Thank you for taking the time to review our hotel! We are so happy you enjoyed your stay. Your kind words mean a lot to us! Come back and see us again soon! Kevin C. General Manager

Elizabethton, Tennessee
Reviewed 18 February 2015

I have a son at Calvin College. This hotel is very close to the college and a great place to stay. I arrived late on a very snowy evening. I could not find a place to park and one of the employees moved her car, so I would have a space. All the employees are very pleasant and efficient. They...

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Helpful?
Thank GMJinTN
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear GMJinTN, Thank you so much for sharing your experience with us! We are so grateful that you chose to stay with us and enjoyed your time here. We strive to create a comfortable environment and deliver excellent customer service for all of our guests. Having you stay with us was a real pleasure! We hope to see you again...

Vicksburg, Michigan
Reviewed 16 February 2015 via mobile

After celebrating my mother's birthday, I booked a room here for an early flight back home. Everything was just perfect. The staff was friendly & helpful. My room was clean & nice. The bed was super comfortable, which resulted in a great night's sleep. The microwave warmed up my yummy pizza. Their breakfast included French toast, waffles, eggs, sausage, &...

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Helpful?
1Thank Moitime1
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Moitime1, Thank you for your kind words and recommendation! We are so happy you chose to stay at our hotel! Your review serves as great encouragement to us as we do our best to meet all of our guests' needs. Thank you for taking the time to share your response. Kevin C. General Manager

London, United Kingdom
Reviewed 15 February 2015

We recently stayed at the comfort inn airport for almost 3 weeks due to an unforeseen circumstance.We travelled from England,so a long flight and feeling tired and very emotional we arrive at the hotel. We were met at reception by a gentleman named Harrison,who was fantastic! We explained why we were there and from then on would always make time...

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Helpful?
2Thank Georgina T
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Georgina T, Thank you for choosing Comfort Inn and taking the time to share your review of our hotel! We are thrilled that you were able enjoy your time here despite the unforeseen circumstance. We strive to make all of our guests feel at home and it was our pleasure to host you during your visit to Grand Rapids....

Portage, Michigan
Reviewed 2 February 2015

Stayed overnight prior to our early morning departure, left car in well-lit location. Room was everything expected and comfortable, although we were only in it for about 8 hours. Shuttle to airport was on time and courteous, great to have full breakfast available at 5:00 AM (as early as 4:30 if need be). Slight mix-up on pick-up, not the fault...

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Helpful?
Thank TEVAKV
Hotelmanagergr, Manager at Comfort Inn Airport, responded to this review

Dear TEVAKV, Thank you for taking the time to review our hotel! We are thrilled that you were able to take advantage of our Park and Fly package! I would also like to apologize for the confusion on your pickup, but I'm glad we were able to rectify the issue in a timely manner. Thanks again for your kind words!...

Milford, MI
Reviewed 30 January 2015

Stayed one night for business. I'm a little surprised that TripAdvisor has this rated 6 of 51 in Grand Rapids. Makes me wonder about the condition of the lower 45. Having said that, I think the people at this hotel are doing the best they can with what they have. The place is clean, the staff are friendly. It's just...

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Helpful?
Thank RichardHMilford_MI
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear RichardHMilford_MI, Thank you for reviewing our hotel. We are thankful that you chose our hotel and your comments are greatly appreciated. We are continually trying to upgrade our hotel and better our services that we offer, and we love hearing our guests' input as we try to accomplish the never ending task. We strive to provide all of our...

Toledo, Ohio, United States
Reviewed 30 January 2015 via mobile

We came here to stay to visit Grand rapids, Holland, and Saugatuck for our beer-cation. We're are avid craft beer drinkers, and besides all of that just wanted to check the area out. We had a minor mishap with the room we selected, versus what we were put in, but it was all addressed and made right by the manager...

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Helpful?
Thank Elyse N Weston G
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Elyse N Weston G, Thank you for the nice review and compliments! Again, I am truly sorry for the mishap, but I'm thrilled that we were able to resolve that situation for you. I am also glad to hear that you enjoyed our services and great location in Grand Rapids. It sounds like you made the best of your...

Ferndale, Washington
Reviewed 26 January 2015

We visited Grand Rapids to spend time with a new grandchild and also to get some rest after a busy season. We are thankful that we chose to stay at this hotel. The property is clean, quiet, comfortable and welcoming. Every staff member was friendly and helpful. The beds are super comfortable and breakfast is served hot and with a...

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Helpful?
Thank rom1212
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear rom1212, Congratulations on the new grandchild! Thank you so much for taking the time to review our property! We are happy to hear that you enjoyed your time at our hotel. Thank you for your kind words and recommendation to your fellow travelers. We are very much looking forward to seeing you again! Kevin C. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
Friendly smiling faces, impeccably clean rooms, and a full hot breakfast await you at Grand Rapids Comfort Inn Airport Hotel. ... more   less 

Additional Information about Comfort Inn Airport

Address: 4155 28th St SE, Grand Rapids, MI 49512-1903
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: $128 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Airport 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Comfort Inn Airport Hotel Grand Rapids
Comfort Inn Grand Rapids
Grand Rapids Comfort Inn
Hotel Style:
#4 Family Hotel in Grand Rapids
#4 Best Value Hotel in Grand Rapids
#11 Business Hotel in Grand Rapids
#11 Romantic Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Airport staff and other travellers.
7 questions
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Clinton Township, Michigan
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Questions? Get answers from Comfort Inn Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our rooms were clean, comfortable and attractively furnished.”
 of 5 bubbles stephensX3158UZ, 17 Dec 2016 | Read review
“All rooms are modern, clean and a very quiet place to stay....”
 of 5 bubbles Snowbird1572, 8 Dec 2016 | Read review
“Stay here, do NOT go to any other hotels in the area!”
 of 5 bubbles Vbelly01, 25 Oct 2016 | Read review
“Avoid third floor due to very slow elevator.”
 of 5 bubbles robertr837, 29 Sep 2016 | Read review
“The third floor has no Ice machine. Rooms on South side face the parking lot and street while the rooms on the north side are quieter.”
 of 5 bubbles 65randyf, 20 Aug 2016 | Read review
5 of 5