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Residence Inn Grand Rapids West

Residence InnUS$159*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Grand Rapids West
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152 Reviews from our TripAdvisor Community

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Showing 151: English reviews
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Chicago, Illinois
Reviewed yesterday NEW

Stayed here one night for business. Room was spacious and newly renovated. The design/layout of this RI is a bit revised from other (older) hotels, and the improvement is great. Housekeeping, excellent. Staff, very helpful and detail focused. Great location, close to multiple restaurant options and large mall. Good for business travelers like me, but also great for families. Would...

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Helpful?
Thank Thunderbowl
Mercer, Pennsylvania
Reviewed yesterday NEW

The rooms are very clean. We liked that it had a kitchenette as well. We travel with our dog, and I asked the clerk if there were any local kennels. The clerk stopped what she was doing, and looked online for us. She gave us several in the area. We found the staff to be very helpful. We truly enjoyed...

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Thank djkw2017
Brownstown Township, Michigan
Reviewed 1 week ago via mobile

We stayed here a few weeks ago with family for a soccer tournament. We checked in about 9pm and were given our rooms. Our room had an outlet near the kitchen sink that had no cover... meaning exposed wires! Pretty sure that is a major code violation. Our sons room right next door, had no sheets for the couch. Front...

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Helpful?
Thank hollybry50
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

hollybry50, Thank you for taking the time to share your review with us. I do want to take a moment to apologize for the issues you had both in your and your son's rooms with us. I certainly understand your frustration in these matters, as I do not take these lightly. The wiring issues have been addressed by our maintenance...

A TripAdvisor Member
Level Contributor
2 reviews
Reviewed 1 week ago via mobile

This is a wonderful place to stay! It's very clean, organized and the staff is amazing! Louise at the front desk helped me fix my dress last minute before I had to leave for the wedding AND sent me on my way with a little sewing kit just in case! Breakfast was so good in the morning- great variety of...

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Helpful?
Thank A TripAdvisor Member
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Thank you for this amazing review! We are so glad that enjoyed your experience while you were here for a wedding! I am also happy to hear that Louise took care of you in your time of crisis. This is certainly a fantastic review that I cannot wait to share with my team! Thank you for taking the time to...

Reviewed 2 weeks ago via mobile

Très bon accueil, propre, personnel serviable et attentif... Wonderful, helpful, friendly people Very kindly It was a dream staying at the hotel... Facilities were very nice and clean... Close to a nice area, malls and restaurants..

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Helpful?
Thank Benoît L
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

A multilingual review - excellent! Thank you so much for your kind words - we hope that we can see you again soon! Je vous remercie! Andrew White

Reviewed 2 weeks ago

We were their for my sons high school hockey tournament. The room we had was very spacious with great amenities and very clean. The location was absolutely perfect. We were surrounded with many food choices, shopping and things for the kids to do between games. I would definitely stay there again. The front desk clerk was very friendly and helpful....

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Helpful?
Thank Sherri C
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Thank you for the great review Sherri - we love that we were able to take care of your while you were in town for your hockey tournament! Glad to hear that you will be back - we will see you again hopefully sooner than later! All the Best, Andrew White

Waukesha, Wisconsin
Reviewed 2 weeks ago

We stayed recently in this hotel on a trip to grand rapids. The decor of the room was nice. We really like the placement of furnitures, kitchen, closet in a single room with beautiful wall paintings. Overall it gives you an experience of luxury apartment. The breakfast was good and staff was nice. It is placed in a nice location...

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Helpful?
Thank Sujit K
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Sunjit K, Thank you for taking the time to share your experience with us. I love to hear that you enjoyed the room set up and the breakfast while you were here! I hope that you remember us the next time you're in the Grandville area! Warm Regards, Andrew White

Reviewed 2 weeks ago

Stayed at this hotel while attending a youth hockey tournament and during its renovations. We were greeted with friendly people and they made our visit fun and relaxing. Highly recommend them for hockey tournaments.

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Helpful?
Thank Connie F
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Connie F, We are very glad to hear that you enjoyed your experience while you were here for your hockey tournament! We plan to share your feedback with our team during our next team huddle. We hope you come back the next time you're in the area! Best Wishes, Andrew White

Nebraska
Reviewed 3 weeks ago via mobile

We always like these hotels specifically. Rooms were clean and up to date. Breakfast is great as always. Staff is above average for all your needs. Professional appearance and hospitable. Pool area was not open at our stay but the outdoor fire pit was, noticeable with other guests taking advantage of that feature I would recommend a staff member watching...

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Helpful?
Thank Lynda B
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Hello Lynda B, Thank you for the review of our property. We are very glad to hear that you had an enjoyable experience while you were in town for graduation. We appreciate the kind words and critiques, and will use them to better our product and service for the future. We hope to see you again soon! Best Regards, Andrew...

Trenton, Michigan
Reviewed 16 April 2017

An above average Residence Inn. Room was spacious, clean, comfortable, quiet, and relaxing. The hotel is conveniently located on the west side of the city with easy access to freeways. We had the two room kitchen suite and the size was just right. Staff was friendly and accommodating.

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Helpful?
Thank Carl P
Andrew W, General Manager at Residence Inn Grand Rapids West, responded to this review

Carl P, Thank you for taking the time to review your recent visit with us. We are glad to hear that you had such nice things to say, and we will be passing them along to our team. We hope to see you again the next time you come to the area! Best wishes, Andrew White

82 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Residence Inn Grand Rapids West

Address: 3451 Rivertown Point Ct SW, Grandville, MI 49418-3077
Region: United States > Michigan > Ottawa County > Grandville
Price Range: $226 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Grand Rapids West 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Residence Inn Grand Rapids West Hotel Grandville
Residence Inn Grandville
Grandville Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Grand Rapids West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the third floor so there no one to make noise above us but it did seem to be very quiet anyway.”
hpalmbos, 19 Oct 2016 | Read review
“room 124 super quiet”
canadian175, 6 Oct 2016 | Read review
“Rooms on the opposite side of the mall are quieter.”
gday2uWMI, 11 Aug 2016 | Read review
“Top floor rooms away from the stairs are quiet.”
bobiec2014, 22 Jun 2016 | Read review
“Room away from the pool and on a top floor was quiet.”
adventureseekerx2, 21 Jun 2016 | Read review
5 of 5
Residence Inn
US$159* /night
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HotelQuicklyUS$196
Hotwire.comUS$159
TravelocityUS$159
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Prices are for 1 room, 2 adults
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