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Residence Inn Grand Rapids West

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Traveller (26)
Room & Suite (42)
Pool & Beach (4)
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Overview
  • Excellent60%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“full kitchen”(11 reviews)
“grand rapids”(30 reviews)
“front desk”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Additional information
Offers from Residence Inn Grand Rapids West
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (192)
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All reviewsfull kitchengrand rapidsfront deskliving areaone bedroom suitefire pitlong term staybasketball courtfriendly staff and great locationmarriott propertieshome away from homeclean roomslarge mallplay cardsnice outdoor areacomfortable coucha wonderful place to stay
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41 - 45 of 191 reviews
Reviewed 26 May 2017

Stayed here one night for business. Room was spacious and newly renovated. The design/layout of this RI is a bit revised from other (older) hotels, and the improvement is great. Housekeeping, excellent. Staff, very helpful and detail focused. Great location, close to multiple restaurant options...More

Thank Thunderbowl
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 3 June 2017

Thank you Thunderbowl! We appreciate hearing that you enjoyed your experience with us! I will pass along your kind word to our staff. We hope to see you again the next time your travels bring you to the Grandville/Grand Rapids area! Safe travels, Andrew White

Reviewed 26 May 2017

The rooms are very clean. We liked that it had a kitchenette as well. We travel with our dog, and I asked the clerk if there were any local kennels. The clerk stopped what she was doing, and looked online for us. She gave us...More

Thank djkw2017
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 3 June 2017

Djkw2017, Thank you for your review! We appreciate you taking the time to share your experience you had at our property. We hope that we see you again very soon! Best Wishes, Andrew White

Reviewed 17 May 2017 via mobile

We stayed here a few weeks ago with family for a soccer tournament. We checked in about 9pm and were given our rooms. Our room had an outlet near the kitchen sink that had no cover... meaning exposed wires! Pretty sure that is a major...More

Thank hollybry50
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 18 May 2017

hollybry50, Thank you for taking the time to share your review with us. I do want to take a moment to apologize for the issues you had both in your and your son's rooms with us. I certainly understand your frustration in these matters, as...More

Reviewed 14 May 2017 via mobile

This is a wonderful place to stay! It's very clean, organized and the staff is amazing! Louise at the front desk helped me fix my dress last minute before I had to leave for the wedding AND sent me on my way with a little...More

Thank Kimberly S
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 16 May 2017

Thank you for this amazing review! We are so glad that enjoyed your experience while you were here for a wedding! I am also happy to hear that Louise took care of you in your time of crisis. This is certainly a fantastic review that...More

Reviewed 9 May 2017 via mobile

Très bon accueil, propre, personnel serviable et attentif... Wonderful, helpful, friendly people Very kindly It was a dream staying at the hotel... Facilities were very nice and clean... Close to a nice area, malls and restaurants..

Thank Benoît L
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 9 May 2017

A multilingual review - excellent! Thank you so much for your kind words - we hope that we can see you again soon! Je vous remercie! Andrew White

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$169 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$169 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (42)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Great hotel to travel with pets. Corner suites are quieter."
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"for a long term stay pick a suite with kitchen facilities. we loved our 2 bedroom / 2 bath suite on the 3rd..."
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"higher floors are more quiet"
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"Request a room with a fireplace."
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