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We always like these hotels specifically. Rooms were clean and up to date. Breakfast is great as always. Staff is above average for all your needs. Professional appearance and hospitable.
Pool area was not open at our stay but the outdoor fire pit was, noticeable...More
Thank Lynda B
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 7 May 2017
Hello Lynda B,
Thank you for the review of our property. We are very glad to hear that you had an enjoyable experience while you were in town for graduation. We appreciate the kind words and critiques, and will use them to better our product...More
An above average Residence Inn. Room was spacious, clean, comfortable, quiet, and relaxing. The hotel is conveniently located on the west side of the city with easy access to freeways. We had the two room kitchen suite and the size was just right. Staff was...More
Thank Carl P
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 18 April 2017
Thank you for taking the time to review your recent visit with us. We are glad to hear that you had such nice things to say, and we will be passing them along to our team. We hope to see you again the...More
In 2014 we enjoyed the 2 bedroom kitchen suite for 2 weeks. We were so happy that we have reserved an April 2017 stay. Our accommodations were well maintained, well stocked, and convenient to Mall shopping and grocery stores. The experienced, courteous, and competent staff...More
Thank alexandra l
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 18 February 2017
We are so glad you enjoyed your past experiences with us and thank you for sharing your feedback! We hope to provide another memorable time with us when you visit in the future.
This is one that TripAdvisor has wrong, way wrong.
We checked in and checked right back out. I have never been placed in a room this nasty before. I have stayed at budget motels cleaner than this room.
Room 219. Stains from some sort of...More
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 25 December 2016
I do want to take a moment to thank you for your feedback from your recent visit to our property. I understand that when traveling the last things you want to encounter are cleanliness and condition issues with your suite. I do apologize...More
We've never stated at a Residence Inn so didn't know what to expect. This site was amazing. All the staff were very friendly and helpful. The rooms were nice. The kitchen was fully stocked with plates ,bowls ,cups, silverware, dish soap, kitchen towel, paper towels...More
Response from Andrew W, General Manager at Residence Inn Grand Rapids WestResponded 21 December 2016
Thank you for your awesome review of our property! We love hearing when guests have a great experience with us. This will certainly be a review our staff will be happy to hear. Happy Holidays to you!
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$147 - US$198 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Ottawa County >
Also Known As
Residence Inn Grand Rapids West Hotel Grandville ,