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BEST WESTERN of Hartland

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172 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Reviewed 27 October 2016 via mobile

Amazingly clean! A very classy place to stay. The breakfast server has gluten free options which was wonderful! So glad we chose to stay there! When we getaway again we will certainly chose Best Western of Heartland!

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Helpful?
Thank Tiannalynnee M
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello, Mrs Monell! Thank you for taking the time to write a thoughtful review about our property. Here, at Best Western, we strive to please all of our guests with little details that will make their stay better. Thank you again, and I hope to see you in the near future!

Howard Lake, Minnesota
Reviewed 24 October 2016

Great place to stay if you are in the area or traveling between upstate and downstate Michigan. Good breakfast with variation if you are there for more then one day. Rooms comfortable, newly updated and quiet.

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Helpful?
Thank MINNESOTAJOHNSON
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Dear Minnesota Johnson, Thank you for choosing the Best Western of Hartland for your hotel accomidations. I would like to thank you for your positve review of our property. We strive to make every guests stay as positive as we can. If there is anything I can assist you with in the future, please do not hesitate to give me...

Ottawa, Canada
Reviewed 18 October 2016

We recently spent two nights here and had a great stay. The hotel itself is clean and comfortable. Staff are friendly and helpful. Our room was recently renovated and very comfortable. A fridge and microwave were great to have. WiFi is free and good. The indoor pool is large, clean and comfortable. There is no gym here although there is...

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Helpful?
Thank yazzy13
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Greetings! Thank you for taking the time to review our property. I am happy to see that you felt our rooms were clean and comfortable, and that our staff was friendly and helpful. More so, I am glad to see we have exceeded your expectations with all of our wonderful accommodations that you mentioned in your above review. Thank you...

Sterling Heights, Michigan
Reviewed 15 October 2016

The rooms were clean and newly remodeled. The personnel were very friendly and helpful. We were there for wedding and it was close to the location of the wedding. The location was ideal because it was close to two major roads.

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Helpful?
Thank ssmith56
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for taking the time to share your review about our property. I am glad that you felt our rooms were clean and noticed that they were newly renovated. The staff and I work hard to ensure that our guests receive the best accommodations and customer service, so we thank you for your kind words. I am happy that...

Reviewed 13 October 2016 via mobile

I honestly loved this place and would 100% stay again. When you walk in it did NOT smell like a hotel room! It was so clean and fresh. The breakfast was a regular hotel free breakfast but somehow better then the usual. They had the usual but with all the fixings. Wraps for the eggs to make a breakfast barrito...

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Helpful?
Thank Christine K
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello, Christine! Thank you for taking the time to write a thoughtful review about our property. By the looks of your review, you seemed to have enjoyed your stay, and I am glad that our locations exceeded your expectations. Here, at Best Western, we strive to please all of our guests with little details that will make their stay better....

Backus, Minnesota, United States
Reviewed 11 October 2016

Amazingly nice room for the price point. Updated and clean as can be. Nice beds and sheets. Can be a little noisy on the road side of the hotel. Park in front of the rooms which is handy. All in all a great stay for a reasonable price.

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Helpful?
Thank Bradley M
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Greetings, Bradley! Thank you for taking the time to share your experience at our property with us! I'm glad that you enjoyed our newly renovated rooms, and the price that went along with it. I want to apologize for any noise inconveniences you experienced; be sure to request a room away from the highway next time! At Best Western, we...

Hubbard Lake, United States
Reviewed 10 October 2016

Was a very nice place. Rooms were very clean and ready for us a little early. Breakfast items were plentiful, fresh and good. The lady working the breakfast was amazingly friendly and cheerful. Also the staff that checked us in and out very friendly and knowledgeable. Easy access off of expressway. Would recommend this hotel to everyone staying in the...

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Thank Jackie B
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello, Jackie! Thank you for taking the time to share your experience at our property with TripAdvisor! I am glad that we were able to check you in early, as we usually do, and I am happy to see you enjoyed our clean, renovated rooms. I will also be sure to make Pauline aware of your thoughtful and kind comments...

Willmar, Minnesota
Reviewed 3 October 2016

The staff was very helpful, especially Ken, and although I spent only one night here due to an allergy to a newly remodeled room smells, he assisted me in cancelling a booking I had made on the Expedia website which I will never use again. In the future I will call direct to the Best Western/Hartland.

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Helpful?
Thank daleniska
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello! Thank you for taking the time to share your experience at our property with the world! I sincerely apologize, in behalf of Expedia, for the inconveniences you experienced trying to book your stay! We always advise our guest to book directly through us, so you are guaranteed the best accommodations. I will definitely pass your comment to Ken, as...

Presque Isle, Michigan
Reviewed 13 September 2016

Convenient to stay close to Ann Arbor, very clean and comfortable, nice breakfast, friendly staff who seemed glad we chose them as our "hosts"... Definitely will stay again when we travel south for the U of M games!

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2Thank Mike F
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello, Mike! Thank you for taking the time to review your stay with us! The staff and I are overjoyed that our accommodations exceeded your expectations. I'm glad that our clean rooms, delicious breakfast, and friendly staff wants to bring you back to stay with us again. Because Ann Arbor and other major cities are close proximity, we hope to...

Ocala, Florida
Reviewed 5 September 2016

We needed to stay near Hartland and this hotel was the closest. It was terrific. A great room that was quiet, which is frequently hard to find. We didn't have the breakfast because we already had plans to meet with some friends, but it all looked and smelled delicious.

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Helpful?
Thank dilberta55
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello! Thank you for taking some time to review your experience at our property. The staff and I are more than happy to see that you enjoyed your stay. Next time you stay with us, be sure to stay for our full hot breakfast that offers items such as eggs, sausage, biscuits, waffles, and much more! All in all, I...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN of Hartland

Address: 10087 Highland Rd # (M-59, Hartland, MI 48353-2529
Region: United States > Michigan > Hartland
Price Range: $115 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN of Hartland 2.5*
Number of rooms: 61
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Also Known As:
Best Western Hartland
Hartland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN of Hartland staff and other travellers.
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Questions? Get answers from BEST WESTERN of Hartland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West end of the hotel for less road noise”
 of 5 bubbles 506bradleym, 10 Oct 2016 | Read review
“Rooms on north side are quieter”
 of 5 bubbles daleniska, 2 Oct 2016 | Read review
“If you are going to use the pool, try to get a room on the west end of the building, as it is closer to the pool.”
 of 5 bubbles 914curtisk, 1 Jul 2016 | Read review
“Ask for a newly renovated room.”
 of 5 bubbles dcaulkins, 18 Apr 2016 | Read review
“Motel with drive up parking.”
 of 5 bubbles Dorotheamce, 6 Sep 2015 | Read review
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