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About
Location
Cleanliness
Service
Value
Located in Hartland,MI, the Best Western Of Hartland is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Breakfast buffet
Vending machine
Business Centre with Internet Access
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Arabic
Location
37Car recommended
Grade: 37 out of 100
29Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
10087 Highland Rd, Hartland, MI 48353
Getting there
Car HireSee all Hartland car hire
314Reviews3Q+A32Room tips
Reviews
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Most Recent
Nice value for the price. Sounding proofing was a bit of a problem when having a room with internal doors to an adjoining room. Breakfast was great, staff was friendly. Had to ask for clean towels though during a multiple day stay.
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Review collected in partnership with Best Western
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
We were highly impressed with the cleanliness of the rooms. The front desk staff were very accommodating. Great location to the soccer tournament. I would definitely recommend this hotel. Great quality
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Brandon Samona, Owner at Best Western Of Hartland
Responded 25 Oct 2021
Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at (810)632-7177.Thank you again for taking the time to leave a review regarding your stay. We appreciate your loyalty to our brand.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We desperately needed a place to stay with our 3 cats after a house fire, and I'm so glad we ended up here! The employees were all very helpful and polite, and this is a great area for shopping and restaurants. The rooms were also neat and tidy, along with being surprisingly private with thick curtains and decent sound dampening. It's not 100% silent, of course, but it's still pretty quiet for being so close to major roads. There's a relatively private patch of grass out back where you can walk your dog(s). We didn't end up using the pool or laundry, but those are also great features to have. My only real problem was that our neighbors' dogs were noisy, but that's to be expected in a place that allows pets. (One of our cats decided to yodel at 9 in the morning, so our animals weren't exactly perfect hotel guests either!)…
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Date of stay: December 2022
Value
Location
Service
Room Tip: I'd recommend a room on the back left side of the building so you're farther from the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
good place i was just not happy with the location of my room, middle of second floor with no middle access to get to it. there are alot of places to eat there. and an emagine theater right down the street, along with a meijers, and they have a pool.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I pulled in to the under cover check in area, and I was warmly greeted at the counter. Lobby is large and nicely decorated. Check in was a breeze as I already had a reservation. Our room was spotlessly clean, everything in good working order. Double curtains closed tightly to block light and add as a bit of a sound barrier. Towels and sheets laundered perfectly. Will definitely stay here again when in the area.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is always clean and quite. Staff is always friendly and accommodating. Close to lots of food shopping. Close to Ann Arbor. Lots to do in the area year round. Not far from down town Detroit.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The room was dirty - the floors looked like they weren't vacuumed in forever and the in room hot tub was dirty - long hairs everywhere and it was slimly. What a waste of money. Also, someone in the park lot right in front of our room at 2 Am working on their car with power tools.
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Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Samona, Owner at Best Western Of Hartland
Responded 1 Nov 2022
I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. It is hotel policy that we can not enter a room when a Do not disturb sign is placed on your door based off of your request that you will not like anyone to enter the room. I personally searched the grounds the next day and I wasn't able to locate any glass around the walk way, also contacted your employees room to speak with him and he was not available to talk. We are ranked in top of our district for breakfast and are constantly looking for ways to improve it and have never received negative feedback about it. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dirty room. broken toilet seat, dirty heating and ac unit. Would not stay on until I removed the dirty filters. This hotel is not worth coming to. better off anywhere else. Even the water is so soft that you feel you can never rinse the soap off of you.
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Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Samona, Owner at Best Western Of Hartland
Responded 27 Oct 2022
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guest with a safe and comfortable stay. Thank you again for your feedback. I hood that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If you can please contact me at 810-632-7177 to discuss.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff were very friendly..helpful..understand.. The pool was large..wish it was heated And wish the room was cleaned when qe were in it..may be a covid issue Every member of the staff were vwry helpful from management sown to someone working the laundry area. Rooms were very clean and comfortable. I give this a 5 star and highly recommend this motel
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Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Samona, Owner at Best Western Of Hartland
Responded 2 Nov 2022
Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at (810)632-7177.Thank you again for taking the time to leave a review regarding your stay. We appreciate your loyalty to our brand.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I guess you get what you pay for. We were traveling home from vacation, and spent the first night at this Best Western Hotel for 1 night because the price seemed right. The bathroom had mold in the shower, there was mold at the bottom of the outside door, the carpet and upholstered chair were in need of a cleaning, the furniture was worn and scratched, and the fee that we were told for having a dog with us was $5.00 more than what I was quoted on the phone upon making the reservation. The bed was comfortable, and the free breakfast was okay - typical hotel food. I would not recommend staying at this location in Harland, MI.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Samona, Owner at Best Western Of Hartland
Responded 15 Sep 2022
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (810)632-7177.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$87 - US$117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hartland, hartland best western
LOCATION
United StatesMichiganHartland
NUMBER OF ROOMS
61
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Claim Your ListingBEST WESTERN OF HARTLAND: UPDATED 2023 Motel Reviews, Price Comparison and 102 Photos (MI) - Tripadvisor
Frequently Asked Questions about Best Western Of Hartland
What are some of the property amenities at Best Western Of Hartland?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Of Hartland?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Of Hartland?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Of Hartland?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Of Hartland?
Conveniently located restaurants include black rock bar and grill, Mackle's Table and Taps, and Tony Sacco's Coal Oven Pizza - Hartland.
Are there opportunities to exercise at Best Western Of Hartland?
Yes, guests have access to an indoor pool during their stay.
Does Best Western Of Hartland have an airport shuttle?
Yes, Best Western Of Hartland offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Of Hartland?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Of Hartland?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Of Hartland offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Of Hartland?
The staff speaks multiple languages, including English, Spanish, and Arabic.