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Residence Inn Holland

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Residence Inn Holland
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172 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Reviewed 21 October 2016

This was my first visit to Holland,MI. We booked a two bedroom suite at the Residence Inn. This is a great hotel. The two bedroom suite had two queens size beds, two bathrooms, a living room, and a kitchen. The kitchen had dishes, pots, and pans, dishwasher and refrigerator. The hotel also provided light refreshments in the lobby on Monday-Wednesday...

2Thank kirky4
Patrick B, General Manager at Residence Inn Holland, responded to this review

Thank you so much for your wonderful words! It means so much to us to hear from our guests after they have enjoyed their time with us! I again wanted to apologize for the issue of entering your room and I am so glad that we were able to take care of the issue while you were still on site....

Crete, Illinois
Reviewed 13 October 2016

We were a little leery as we drove up to the hotel, as it was kind of located in the middle of nowhere. But once we stepped through the door, we were so well taken care of. We were greeted by Patrick Baum at the front desk. We asked for ideas of things to do and he delivered map quest...

Thank pam b
Patrick B, General Manager at Residence Inn Holland, responded to this review

Thank you so very much for taking the time and writing a review about your recent stay with us. It was our pleasure to help you celebrate such an awesome occasion! Keep us in mind when you are ready to travel again! Tulip Festival in May is a very special time here and I know that we would love you...

Reviewed 25 September 2016 via mobile

This place is more than a hotel. The big room felt like a generous studio flat. The front desk was helpful, the breakfast was good, and the apartment was comprehensive. You could easily live here for a month as a couple or a single person and find it small but very feasible. I enjoyed the birdsong out the window as...

1Thank Carol B
Patrick B, General Manager at Residence Inn Holland, responded to this review

Dear Carol, Thank you so very much for the kind words about our property here in Holland. We love to hear that our guests feel comfortable here for extended periods of time. We certainly understand what it is like to be away from home and really try to provide the amenities that you would get being at home. Hopefully, we...

Warminster, Pennsylvania
Reviewed 26 August 2016

The hotel is in the middle of a cornfield and hard to find. I would suggest that they put a sign at the end of the entrance road. The check in process was very easy. The staff was extremely polite and friendly. The room was very clean and spacious. The breakfast was okay, but the coffee was very weak tasting...

Thank MaryChristine789
Rachel S, General Manager at Residence Inn Holland, responded to this review

Thank you for taking the time to leave this detailed review! I am so happy to hear that you had a great experience with our staff, especially the housekeeping department. Each staff member works incredibly hard to ensure our guests needs are met and expectations are exceeded. We hope to see you again next time your travels bring you to...

Reviewed 21 August 2016

We stayed here for two nights as we were doing some of the Pure Michigan sites. This hotel is in the middle of a corn field. It is right off of M40 but hard to find at first. When leaving the hotel to go out, I became confused because of an unmarked round-about right in front of the hotel. It...

Thank TechnicianMichigan
Rachel S, General Manager at Residence Inn Holland, responded to this review

Thank you for taking the time to leave this feedback. I am so sorry that trip in was a little more difficult than you had expected, but I am glad to hear that you had a better arrival experience. I will be speaking to maintenance about the issues you experienced with your keys to ensure that is not an ongoing...

Reviewed 14 August 2016 via mobile

Stayed here for 2 nights on route to another destination. Great hotel, very new, very clean. Bit difficult to find and it seems like it's in the middle of nowhere! There's nothing really around, but in the car it's only about 10mins or maybe less to some places to eat and a supermarket. Hotel has a pool and a hot...

Thank Rob H
Rachel S, General Manager at Residence Inn Holland, responded to this review

Thank you for taking the time to leave this detailed review! You have spoken and we listened! We now offer regular plates and silverware during our breakfast and social hours, making your home away from home even more comfortable. Thank you for the kind words about the cleanliness of the hotel, each employee works diligently to ensure a spotless hotel....

Noblesville, Indiana
Reviewed 14 July 2016

This hotel is the best we have ever stayed in ANYWHERE!!! They treat you like royalty!!! The room was SUPER clean! Anytime we needed anything we got it, the service there is top notch! They have special nights where they serve dinner for free and they have a dessert night too as well. Free breakfast each morning is excellent!!! The...

1Thank mistyboo2016
Rachel S, General Manager at Residence Inn Holland, responded to this review

Thank you for such a wonderful review! I am so happy to hear that everything from the service to the food offerings to the room cleanliness met your expectations. I will be sure to share this review with the staff and pass on the kind words to Jon at the front desk. We appreciate your recommendation and look forward to...

Detroit, Michigan
Reviewed 28 June 2016

I stayed in this a hotel a number of times and was always happy with the service, convenience, and cleanliness. Its only 10 minutes away from downtown and 15 minutes away from beaches. Staff is always helpful and accommodating. I definitely recommend this hotel to anybody traveling to Holland

Thank MI2006
Rachel S, Manager at Residence Inn Holland, responded to this review

Thank you for sharing your great experience with us! We are so glad to hear you enjoyed your stay, the staff and the area. Holland is a beautiful place. We look forward to seeing you next time your in town. Residence Inn

Reviewed 25 June 2016

We arrived later at night and were greeted warmly. We were given an upgrade as there were open rooms which was a great surprise. When we entered the room we found it to have a fairly strong smell of pet dander. We asked for another room as my husband is allergic and the gentleman at the front desk apologized, made...

Thank Kelly S
Rachel S, Manager at Residence Inn Holland, responded to this review

Thank you for your feedback. I am so sorry to hear about your experience in the first room. I am so glad to hear the front desk agent was able to move you quickly and keep the upgrade. I hope you enjoyed the rest of your stay and that we will see you again when your in the area.

Sheboygan, Wisconsin
Reviewed 1 June 2016

We arrived at 3:00PM Saturday Memorial Day weekend, with car trouble. The receptionist, Helen, made numerous telephone calls-- and got us an appointment to have the car checked for our long drive home. Throughout, she handled other phone inquiries, travelers coming and going, with a smile, and patience. (Oh, and the elevator was out of service) The other staff were...

1Thank willi s
Rachel S, General Manager at Residence Inn Holland, responded to this review

Thank you for the thoughtful review! Car trouble is no fun, especially when you are in an unfamiliar town. I am glad Helen could assist you with getting the information you needed so you could ensure a safe, and trouble free, drive home. We appreciate the kind words about the cleanliness of the hotel. All of the staff members work...

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Holland

Address: 631 South Pointe Ridge Road, Holland, MI 49423
Region: United States > Michigan > Ottawa County > Holland
Price Range: $187 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Holland 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Holland Hotel Holland
Holland Residence Inn
Hotel Style:
#4 Family Hotel in Holland
#7 Business Hotel in Holland
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Holland staff and other travellers.
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Questions? Get answers from Residence Inn Holland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed in corner suite and it was perfect!”
jessieblue2017, 3 Apr 2017 | Read review
“The two bedroom suite was great for a family or two couples traveling together.”
joybells10, 5 May 2016 | Read review
“this is a sprawling 3 story building with 1 elevator, at higher floors central rooms are easier to get to”
spoggle, 1 Dec 2015 | Read review
“Ask for top floor, end room, if quiet preferred. Family friendly, but if sanctuary is desired, head to top!”
Fanofmirth, 13 Sep 2015 | Read review
“There are views of open fields all around, whichever room you are in .”
Sene4454, 30 Jun 2015 | Read review
5 of 5