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Holiday Inn Jackson NW - Airport Rd

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Holiday Inn Jackson NW - Airport Rd
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99 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Vancouver, Washington
Level Contributor
176 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 3 weeks ago

Startled by the 11am checkout after late arrival. Sure, there is a sign, but the price of this hotel and the rare hotels that have 11am, that was tough. Spire level member. Asked for 1pm. (Top level status with other chains can get one 4pm check out--I have that status with others, but knew Spire assured nothing). I was bargained... More 

Thank KiowaVT
IHGService, Guest Relations Manager at Holiday Inn Jackson NW - Airport Rd, responded to this review

Dear KiowaVT, We appreciate your business and valuable feedback as one of our Spire Elite IHG Rewards Club members. We are pleased to know that you found our rooms to your liking and that we were able to provide you a good night's rest. On the other hand, please accept our apologies for falling below your expectations in terms of... More 

Grand Haven, Michigan
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 October 2016

Stayed for a mid week business trip. Nice clean room, looks quite new. Very good front desk service, and equally good restaurant service for the morning breakfast. Comfy bed, and nice bathroom entities. Only complaint? No HGTV!

Thank JayZ2007
Southfield, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2016

This is a great hotel, with great staff and good restaurant. This hotel is conveniently located. The hotel is clean and has the IHG standards. The rooms are sizable and have a fridge and microwave. There is Meijer within walking distance.

Thank nysjesq
Glenview, Illinois
Level Contributor
127 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 October 2016

Needed a place close to A2 since all the hotels there were booked, and the Holiday Inn Jackson NW more than fit the bill. Not in a busy area, not hard up against the freeway, this was a clean, quiet hotel at a decent rate. Would definitely stay here again.

Thank BLtrvl
Grandville, Michigan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 September 2016

The facility is what you would expect of the IHG Hotels, clean and well maintained. Staff were great, restaurant in hotel very tasty and a good variety. Bartenders top notch.......BUT The Manager is a pill. I am usually charged between 119.00 to 132.00 at this location. On this particular day I was charged $182.00. Partly my fault for not checking... More 

2 Thank Joel M
New Baltimore, Michigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 September 2016 via mobile

This hotel is located conveniently off of I-94, with everything nearby that you might need. Restaurants, Meijer, gas, fast food, etc. Well kept on the outside, updated lobby with convenient lobby bar/restaurant that surprisingly was not over priced. The bartender could have brushed up on his personality a bit. My colleague ordered a bud light on tap and it definitely... More 

Thank kbat0912
Brownstown Township, Michigan
Level Contributor
365 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 13 September 2016

Very clean and quiet hotel. The restaurant and bar made this business trip much better as I didn't have to leave for dinner. The food was very tasty and reasonably priced. Parking available in the rear which is close to the patio area.

Thank Scott R
Grand Rapids, Michigan
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 September 2016 via mobile

I really didn't have a choice of where to stay...we were in a group. There was a mix up with my reservation and when I called to clear it up the staff at the desk(Nathan) forward me to the reservations for the whole company. When I called back and explained again and asked why he didn't just let me talk... More 

Thank L J
IHGService, Guest Relations Manager at Holiday Inn Jackson NW - Airport Rd, responded to this review

Dear L J, Thank you for your feedback regarding your stay at Holiday Inn Jackson NW-Airport Rd, MI. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service and the lack of complimentary continental breakfast. We will look into these concerns. We take all... More 

Level Contributor
3 reviews
Reviewed 2 September 2016 via mobile

Hotel lobby clean and bright. Checking in was efficient and polite.rooms clean.Barry and restaurant quiet but food good.Size off salad v large.Will be back.very handy just off I94.strangely located through Meyers parking lot

Thank David W
Flint, MI
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 August 2016 via mobile

Nice enough hotel, not as clean as most Holiday Inns I've been to. Staff was friendly at check in. Pool was so so, kind of dirty, kiddie play pool would have been cool if it worked. No soap in the men's or women's bathrooms by the pool either, frustrating.

Thank MIChicago_Traveler
IHGService, Guest Relations Manager at Holiday Inn Jackson NW - Airport Rd, responded to this review

Dear MIChicago_Traveler, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you found our hotel nice and staff service friendly. On the other hand, I am sorry for the shortfalls you have encountered with regards to pool facility. Your review is vital for improving the... More 

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Room/Suite (21)
Dining (11)
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  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Holiday Inn Jackson NW - Airport Rd

Address: 2696 Bob McClain Drive, Jackson, MI 49202
Region: United States > Michigan > Jackson
Price Range: $166 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Jackson NW - Airport Rd 3*
Number of rooms: 99
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Also Known As:
Holiday Inn Jackson Northwest Hotel Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Jackson NW - Airport Rd staff and other travellers.
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over a year ago

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Questions? Get answers from Holiday Inn Jackson NW - Airport Rd staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try another local hotel for this price”
 of 5 bubbles KiowaVT, 7 Nov 2016 | Read review
“The odd 300 #'s face the back of the lot, very quiet”
 of 5 bubbles BLtrvl, 24 Oct 2016 | Read review
“You are far enough from the freeway so all rooms are quiet.”
 of 5 bubbles joelmC8226OM, 21 Sep 2016 | Read review
“If road noise bothers you, ask for a room that's not facing the freeway.”
 of 5 bubbles TexasHazelnuts, 5 Mar 2016 | Read review
“Ask for a room facing Meijer's, its the quit side of the hotel”
 of 5 bubbles PieterV441, 24 Feb 2016 | Read review
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