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Hampton Inn Jackson

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Hampton Inn Jackson
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308 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Jackson, Michigan
Reviewed 2 January 2017

The top drawer kept opening and I kept running into it in middle of the night...it extremely upset with it there was dust on top of headboard and oh the photo frames..there was also blue gum on the shower curtin and stink bugs in the room

Review collected in partnership with Hampton
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Helpful?
Thank E4072WQdanielleb
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Danielle Bolden, Thank you for taking the time to post a review of our Hampton Inn Jackson. Cleanliness is a key priority for our hotel and I am very sorry that your room fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping and maintenance teams in an effort to improve our...

Nashville, Tennessee
Reviewed 2 January 2017

The staff was very friendly and accommodating . Our room was clean and very comfy. Kids had a great time in the pool. We had two impromptu pizza dinners with 20 family members and that went very well in the lobby or the breakfast nook area

Review collected in partnership with Hampton
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Helpful?
Thank Patty M
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Patty M, I want to thank you for staying with us, and mentioning great things about our staff! It was our pleasure to have your family celebrate Christmas with us. We hope you will choose to stay with us again the next time you visit Jackson. Warm Regards, Kirsten Logan General Manager

Sault Ste. Marie, Michigan
Reviewed 28 December 2016 via mobile

I truly enjoyed my stay at this hotel. The staff is very friendly and helpful. The room was clean and comfortable (once I figured out how to work the thermostat.) However, they do post a $50 incidental fee to your credit card. I asked when I checked in if my card would be charged, and was told it wouldn't. I...

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Helpful?
Thank knitwhit13
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Knitwhit13, We appreciate you staying with us and sharing your experience. We are happy to hear that you enjoyed your stay and that you found our staff friendly and helpful. On behalf of my entire team, I apologize for falling short on the communication of our temporary hold on your credit card for estimated incidental charges. I assure you...

West Chester, Pennsylvania
Reviewed 22 December 2016

THe room and service was fine, but very expensive; my bill for two nights was more than $300.00 I can stay in NYC for less. Staff was very nice; helped me get snow off my car. Breakfast was very good.

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Helpful?
Thank philip816b
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Philip816b, Thank you for taking the time to post a review of our Hampton Inn Jackson. Our mission is to make memorable moments for all of our guests so I am delighted to hear that one of the members of our team helped you clear the snow off of your car. As General Manager, I feel very lucky to...

Buckley, Michigan
Reviewed 19 December 2016

The service was great. Staff were very friendly and helpful. Hotel was very clean. I would have liked a hot tub in the pool area and a fridge in the room for the price. Other than that it was great. Will be staying again when in the area.

Review collected in partnership with Hampton
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Thank G7517QMamandas
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear G7517QMamandas, On behalf of the staff and management of the Hampton Inn Jackson, we thank you for taking the time to post a review of our hotel! It was our pleasure to have you stay with us. We are excited to hear that you will be staying with us again when you visit the Jackson area.

Reviewed 10 December 2016

Although this appeared to be one of Hampton's older hotels, all amenities were up to snuff. Staff was accomodating, facilities were very clean, noise level was nil. Location was ideal for access to nearby shopping and interstate. I would definitely stay again.

Review collected in partnership with Hampton
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Thank W5525RQpamelam
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear W5525Qpamelam, Thank you for taking the time to write a review of our Hampton Inn Jackson. We are happy to hear that you found our hotel clean, quiet, and our staff accommodating. It would be our pleasure to see you again the next time you visit Jackson. Warm Regards, Kirsten Logan General Manager

Tucson, Arizona
Reviewed 8 December 2016

Staff was exceptional--every one of them.. It made for a very nice stay over the holiday. It seemed like a lot of guests and many children. Enjoyed the pool. Hot breakfast was very good. I would definitely stay there again.

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Helpful?
Thank Jettajudy
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Jettajudy, We appreciate you taking the time to write a review about your recent stay with us over the Thanksgiving holiday. Thank you for the compliments about our hotel and staff. It would be our pleasure to have you stay with us again in the future. Warm Regards, Kirsten Logan General Manager

Chicago, United States
Reviewed 7 December 2016

The staff at the hotel are all very pleasant and friendly. They are very accommodating and helpful with regards to questions and directions about and around the area. You are made to feel at home. As a business traveler the accommodations for working after hours was pleasant.

Review collected in partnership with Hampton
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Helpful?
Thank Maurice S
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Maurice S, On behalf of the entire team at the Hampton Inn Jackson, we thank you so much for your review. It is our pleasure to have you stay with us. We all enjoy you very much and hope that you will continue to stay with us for the duration of your work project. Best Regards, Kirsten Logan General...

Saylorsburg
Reviewed 6 December 2016

I like Hamptons, clean and modernish lodging with a decent enough complimentary breakfast. Most don't take pets, which means I don't stay there as much as I'd like to (chain wise). This Hampton does take pets, and doesn't charge an outrageous pet fee for the privilege. The staff is friendly (especially the breakfast lady...she's a gem) and goes out of...

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Helpful?
Thank carolec138
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Carolec138, Thank you for taking the time to write such a wonderful review of our hotel and staff. I will share your compliments with the team. It is our pleasure to have you stay with us when you are in the area. We hope to see you again in the near future. Best Regards, Kirsten

Chicago, Illinois
Reviewed 3 December 2016

Hotel has a bit of a musty smell. It is very dreary inside. I was very surprised that the hotel did not have any fridge raider and microwave as has been my experience with most of the Hilton property. I travel a lot and I really like Hampton Inn but this one was a big disappointment. The location is not...

Review collected in partnership with Hampton
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Helpful?
Thank Tracey L C
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Tracey L C, We are delighted to hear about your recent stay with us and really appreciate your feedback! Your comments about wanting a microwave and refrigerator in your room are much appreciated. We do offer refrigerators for our guests that are available upon request. I hope the next time you stay with us, we are able to bring...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Perhaps you've come to the area around our hotel in Jackson for our Hot Air Jubilee or Civil War Muster. Maybe you've come to catch a world-class production at the Michigan Shakespeare Festival or come to play a spot of golf. Whatever has brought you to our city, we invite you to stay with us at our warm and welcoming Hampton Inn Jackson hotel. Feel at home in a warm and inviting guest room with a thoughtful range of amenities such as free high-speed internet. When you're ready for some rest, settle in for the night in our comfiest amenity yet, our clean and fresh Hampton bed (R). Wake up refreshed and start your day right with Hampton's free hot breakfast. ... more   less 

Additional Information about Hampton Inn Jackson

Address: 2225 Shirley Drive, Jackson, MI 49201
Region: United States > Michigan > Jackson
Price Range: $143 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jackson 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Hampton Inn Jackson Hotel Jackson
Jackson Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“TOP floor is necessity!”
 of 5 bubbles Greeneyedgirl373, 22 Jan 2017 | Read review
“Family spot during ftball season; halls overrun w/kids.Never again a pool wing rm; nonstop screaming&slamming doors.”
 of 5 bubbles MartieS347, 12 Oct 2016 | Read review
“We had a pet-friendly room so those are on the first floor, but we didn't hear a lot of noise.”
 of 5 bubbles JenniferJuly, 3 Feb 2016 | Read review
“3rd floor overlooking the wooded area is nice”
 of 5 bubbles LovelyKarma, 15 Dec 2015 | Read review
“Our room was only the first floor, very quiet, I don't think you could go wrong with any room.”
 of 5 bubbles kathleenp107, 18 Jul 2015 | Read review
5 of 5