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All reviewsroom was cleanfront deskgreat staybusy weekendparking lotwould stay here againeating areawingscomplimentary breakfaststayed one nightcoffee makerstaff was very friendly and helpfulwe've stayedgreat roomhiehighwaycork
Decent but quite worn, considering the $140 price point. The facility was generally clean, but showed its age considerably. The TV was quite small and cheap.
The bathroom was most disappointing. In the morning, hot water service was between lukewarm and hot within a 20...More
My brother had emergency surgery in Kalamazoo Mi, after he was stable it was 11:00 pm, I called several hotels but no vacancies! Called Holiday Inn they were able to accommodate me! Front desk gal was great, room very clean and breakfast was good! Would...More
Response from Jan T, General Manager at Holiday Inn Express & Suites KalamazooResponded 8 December 2017
I am sorry that you were here because of an emergency, but delighted that you stayed with us. I hope you can join us again and enjoy the area.
It was comfortable and clean.
Reasonable price. Close to the highway.
Only problem was that the pancake machine was broken but breakfast was ok. With the minimum of food.
Otherwise service was good. Had a great sleep.
Thank Tim A
Response from Jan T, General Manager at Holiday Inn Express & Suites KalamazooResponded 27 January 2018
I am sorry our pancake machine was not working while you were here, I also love to watch the pancakes being made. Please join us again we would love to have you come back.
We have stayed here quite a few times. The location is convenient to get places in the Kalamazoo area. The staff is always really nice and helpful. However, the place is showing its age. Our shower was barely operational. The woodwork was worn.
Response from Jan T, General Manager at Holiday Inn Express & Suites KalamazooResponded 29 December 2017
We appreciate your comments and we have went into that room and made changes to the shower. We are also working on other elements to upgrade the hotel. I hope we see you again in the near future.
We were impressed by the very large rooms - well equipped, but they showed their age a little., and by the exceptionally efficient and friendly reception when we checked in. Free wi-fi that worked very well and a very satisfactory breakfast were added pluses.
Response from Jan T, General Manager at Holiday Inn Express & Suites KalamazooResponded 27 November 2017
We are delighted that you stayed with us while visiting in Kalamazoo MI. We look forward to seeing you next year and anytime in-between. Have a great Holiday Season and thank you for being our guest.