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Stay over night here with a friend. Very pleasant front desk attendent on arrival and on departure. After booking the room the night before, I called to make a request and they were very accommodating.
The next morning they had a water main issue but...More
Response from KBaker041484, General Manager at Holiday Inn Express & Suites KalamazooResponded 19 January 2016
travelor1963 - Thank you for sharing your feedback with us! The staff on duty worked very diligently to resolve the issues with our water supply as soon as possible and did everything in their power to ensure our guest were satisfied during this unforeseen circumstance....More
I am a sales representative with Snap On Tools and I am on the road over 150 days per year. I choose the IHG Brand because I can count on clean rooms and great customer service every time I stay. Also there is a good...More
Thank Joel M
Response from KBaker041484, General Manager at Holiday Inn Express & Suites KalamazooResponded 5 December 2015
Joel M - Thank you for staying with us and for always choosing the IHG Brand. We appreciate you taking the time to share feedback regarding your recent stay and look forward to accommodating you the next time travel brings you back to Kalamazoo!
Typical HIE with a very friendly and efficient staff. The I94 exit to the property is totally closed for repairs so we needed to drive to the next exit to get back to the hotel. 10 extra miles if you are travelling east on I94....More
Response from KBaker041484, General Manager at Holiday Inn Express & Suites KalamazooResponded 27 October 2015
cdrh - Thank you for spending a few moments to tell us how we are doing! We are glad you enjoyed your stay with us and agree about the highway exit construction. We do have a blurb on our brand web page alerting our guest...More
On this trip, we inadvertently booked this location on the east side of Kalamazoo instead of the west side. We called and spoke to Abby. She was very nice and extremely professional. She put us on hold, called the other location and transferred our reservation,...More
Thank Tim S
Response from KBaker041484, General Manager at Holiday Inn Express & Suites KalamazooResponded 19 October 2015
Tim S - Thank you for taking the time to provide such valuable feedback. We are always engaged and motivated to go above and beyond for our guest. We look forward to being able to accommodate you the next time you are in Kalamazoo!
I reported a problem with the toilet seat upon checking in on Day 1. Maintenance arrived within an hour and told me it could not be repaired and I asked them to replace it which they did not do. Day 2: I stopped at the...More
1 Thank City_Girls_CA
Response from KBaker041484, General Manager at Holiday Inn Express & Suites KalamazooResponded 5 October 2015
City_Girls_CA - I sincerely apologize that a recent stay with us fell below expectations. We strive to provide a great guest experience and are sorry that your stay came up short of that. Thank you for bringing the issue with the toilet seat to our...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$112 - US$209 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Romantic Hotel in Kalamazoo
#9 Business Hotel in Kalamazoo
Non-Smoking Rooms ,
Number of rooms
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