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Stayed here with my wife and daughter while visiting WMU. We checked in and went to our room. The smell of smoke in our non smoking room was bad. There were cigarette burns in the comforter. When we pulled back the comforter there were pubes...More
Always our last nights stay on our 6 day trip back home to Canada from Palm Springs. This location is right off the1-94 and is always clean, comfortable with large rooms, free parking, wifi and pet friendly. Denny's restaurant within walking distance.
Had a great night nice room loved the front desk girl so polite and room was great would of loved to have a swim but it was perfect thank you guys so much for all the help and a relaxing stay and quiet I loved...More
Thank A TripAdvisor Member
Response from Alyssa M, General Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 2 weeks ago
Thank you for taking the time to leave us a 5 star review! We are so glad you enjoyed your stay here with us and look forward to seeing you again in the future!
After a very stressful day of moving, I was ready to get some rest and complete the task. Team member Hunaam was extremely courteous and helpful. Hotel was reasonably priced for what you get. Thank youMore
1 Thank tt1dragon
Response from Alyssa M, General Manager at Red Roof Inn Kalamazoo West - Western Michigan UResponded 17 February 2018
Thank you for taking the time to leave us a positive review! We are so happy we could accommodate you during that stressful time. It is always wonderful to hear about the positive customer service we offer. We hope you will stay with us again...More
Room was dirty, bathtub looked like there was mildew where you would be standing to take a shower, sheets looked like they had not been changed from the previous people, missing tiles around tub and other areas, the drain stopper did not work in the...More
Response from Alyssa M | Property representative |
No absolutely not, there is no charge for pets whatsoever. We love having our guests able to bring their pets with them when traveling. If you bring in the animals to the front lobby or even mention you have a pet with you... More
No absolutely not, there is no charge for pets whatsoever. We love having our guests able to bring their pets with them when traveling. If you bring in the animals to the front lobby or even mention you have a pet with you they hand out treats for them.
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"We had two rooms and they both had the same problems."