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Henderson Castle Inn Boutique Hotel

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100 Monroe St, Kalamazoo, MI 49006-4433
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Traveller (184)
Room & Suite (61)
Dining (21)

About

#4 of 6 in Kalamazoo
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Welcome to The Henderson Castle, the most popular bed and breakfast in Kalamazoo. Whether you're local or coming from Grand Rapids, Detroit, Lansing, South Bend or Chicago, you'll find us to be the best destination for your anniversary, birthday, wedding, graduation or romantic getaway. Situated in the historic West Main Hill neighborhood, you're minutes away from the theatres, shopping and vibrant night life of downtown Kalamazoo, but secluded enough to enjoy a quiet night free from the noise of the city. When you're with us, you'll have a royal experience. Wake up to an incredible breakfast prepared by our experienced Chef.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Sauna
Free breakfast
Free airport transportation
Banquet room
Spa
Secured parking
Wifi
Bar / lounge
Restaurant
Breakfast in the room
Special diet menus
Wine / champagne
Body wrap
Facial treatments
Massage
Salon
Baggage storage
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun terrace
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
VIP room facilities
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Bottled water
Iron
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French
361Reviews0Q+A88Room tips
Traveller rating
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  • 87
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Popular mentions
Navigate309643 wrote a review 17 May
1 contribution
I loved my stay at the Castle. It is like a Boutique bed and breakfast. There is so much charm and history! The staff were very accommodating and friendly. Wish I could have stayed longer. Hope I can go back sometime. They have wonderful cooking classes, murder mystery and haunted house tours. It is a very special place!
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Date of stay: May 2022Trip type: Travelled
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Kal K wrote a review 16 May
2 contributions
Lots of great potential, but so strange. Staff was unprepared and just barely functioning. We were unable to get back to room at 10pm because of other events in venue. No staff available to handle processing gift cards on a weekend. Food was inedible.
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Date of stay: May 2022Trip type: Travelled
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lkfd wrote a review 10 May
Hudson, Wisconsin1 contribution
We stayed for 3 nights over the past weekend. We encountered the same issues as others when trying to get ahold of anyone over the phone. Mailbox full and calls not returned. Same with emails. It appeared they are short of help. Once there, it was hard to find anyone at registration or at times when we had questions. Felt that they were understaffed. Dirty dishes remained on the dining tables for half a day. The castle is cool and lots of history but they need to infuse some money into amenities to make the stay more comfortable. The outside landscaping is very pretty and I feel that summer would be a better time to go. Also, just know there is no working elevator, so if you are on a top floor, you are carrying your bags. Overall, one night would be enough.
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Date of stay: May 2022
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Katherine F wrote a review Apr 2022
Hillsdale, New York6 contributions7 helpful votes
One of the beds in the Victorian Room had some severe issues. The mattress appeared to be a queen, but the frame seemed more like a full. My elderly mother did not sleep at all. The staff seemed “surprised,” and didn’t offer any discount for her inconvenience. She also wasn’t too impressed with the shower that floods the entire bathroom. They give you unfiltered Kalamazoo city water for your room and there are about as many fees as the cost of room itself. As for “boutique”, it is not quite there yet.
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Date of stay: April 2022Trip type: Travelled
2 Helpful votes
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W0rldTraveler56 wrote a review Mar 2022
Battle Creek, Michigan3 contributions4 helpful votes
We received gift certificates to apply for a stay. The website would not accept them. There were several frustrating days of trying to talk to someone at the hotel. Phone calls were not returned or the voice mail was full so we eventually stopped there in person to make the reservation. A young man who said he works in the restaurant and was just filling in tried to help us but could not navigate the computer system. The maintenance man stopped by and said the former front desk person had been let go. The restaurant man kept telling us rooms we wanted were not available months in advance. Looking over his shoulder I pointed out he was looking at 2021 and this is 2022. When it came time to apply the gift certificates, he was totally lost and called the manager. After much time we were told it would be taken care of and the manager would make sure we would get the credits. All the while this was happening, phone calls came in and likely went to voicemail which was full. When we received an email later, it showed the total amount without mention of the gift certificate or mention of the addons we requested. We called about this but were told that the actual charge amount would be correct which it likely was but no documents to support the correct amounts. Somewhere along the line, we believe they likely filled the front desk position and they stepped up their game. We got multiple emails and texts about our stay and a phone call a few days prior. Our stay went well and we thoroughly enjoyed the Italian room. It is an amazing home build in 1985. Dinner was good but the omelet at breakfast seemed greasy. We had the Romance & Roses package which included "Brut" champagne that was overly sweet. Brut is supposed to be the driest champagne. Overall, we enjoyed our stay but they need to focus on maintaining service and the quality of champagne and omelets.
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Date of stay: March 2022
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PRICE RANGE
US$177 - US$244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
henderson castle hotel kalamazoo, henderson castle inn bed and breakfast
LOCATION
United StatesMichiganKalamazoo CountyKalamazoo
NUMBER OF ROOMS
12
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Frequently Asked Questions about Henderson Castle Inn Boutique Hotel
Which popular attractions are close to Henderson Castle Inn Boutique Hotel?
Nearby attractions include Miller Auditorium (1.0 km), Kalamazoo River Valley Trail (0.5 km), and Up and Under (0.9 km).
What are some of the property amenities at Henderson Castle Inn Boutique Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Henderson Castle Inn Boutique Hotel?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Henderson Castle Inn Boutique Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Henderson Castle Inn Boutique Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Henderson Castle Inn Boutique Hotel?
Conveniently located restaurants include Saffron, University Roadhouse, and Zooroona.
Are there opportunities to exercise at Henderson Castle Inn Boutique Hotel?
Yes, guests have access to a sauna during their stay.
Does Henderson Castle Inn Boutique Hotel have airport transportation?
Yes, Henderson Castle Inn Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Henderson Castle Inn Boutique Hotel?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Henderson Castle Inn Boutique Hotel?
Many travellers enjoy visiting The Henderson Castle (0.07 km).