161 - 165 of 1,227 reviews
The bath tub facet was dripping when I arrived and the cleaning staff must have been aware of it as the drain was closed. The tube was 3/4 full and the floor mat and washcloth draped over the edge of the tub was wicking the...More
Thank you very much for your review and for informing us of this maintenance issue, it has been addressed and corrected. We hope that the rest of your stay was comfortable and that you found our staff hospitable. I invite you to return again soon....More
When I called the hotel they had no rooms but on line they did. Called again and bingo they had rooms. Staff is not very informed or just lazy. I booked weeks in advance. Also wanted sheets changed and they didnt do it. Changed sheets...More
Thank you for your review. Your concerns are important to me and should you wish to discuss this matter further, I am available at 269.353.3200. Sincerest Regards, Suzie LaMere General Manager
One night stay and it was great. The staff was wonderful!!!!!!!!!!!!! I cannot say enough about the front desk staff that was working on Sunday, November 6th. The room is not big but space is not important. The quality of the room and the details...More
Thank you very much for your wonderful review. I will be sure to share your kind comments with the entire staff. Thank you for being our guest and we look forward to your return! Sincerely, Dominique Swanson Assistant General Manager
"I would ask for top floor next time just because we had loud walkers above us which was kind of annoying."
"Bring ear plugs to aid in restful sleep since the hotel walls are quite thin."