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TownePlace Suites Kalamazoo

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151 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Kalamazoo
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Showing 151: English reviews
Jackson, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2015

This hotel and it's staff is AMAZING! Every single employee from the front desk to maintenance staff greeted us every time we saw them. The hotel itself looks to be brand new and in excellent condition. Our room had a full kitchen including a full size refrigerator/freezer, dishwasher, oven with stove, microwave, coffee maker, sink, counter space and cupboards stocked... More 

Helpful?
1 Thank Carrie P
Kalamazoo, Michigan
2 reviews
Reviewed 23 August 2015

I stayed in this hotel for 5 weeks. It was always quiet, clean, and although pet friendly did not have a pet odor. The housekeeping is done thoroughly every time. The breakfast offers a nice variety and the free internet is good. The manager and staff are friendly, cheerful, and dependable. When I could not get my printer to work,... More 

Helpful?
Thank jab129
Chicago, Illinois
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 August 2015

We stayed in this hotel 1 night. It was a last minute decision and last minute booking. Had no idea what to expect and was pleasantly surprised upon arrival. It looks like a new or updated hotel. The ambiance and appointments are slightly modern but not overly so. The rooms are spacious. We had a king with a pullout sofa.... More 

Helpful?
Thank R_T867
Mt Cobb, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2015

This hotel has it all good staff, clean environment, lovely room and the breakfast is good too. We checked in with Mattie Powers at the front desk she was quite pleasantly in a cheerful mood a good dose of medicine after a long travel with kids I would recommend this hotel to anyone

Helpful?
1 Thank James H
1 review
Reviewed 4 August 2015

I have stayed at many TownPlace Suites because I consider Marriott a Value Brand. This particular stay, my family and I were highly disappointed. We were placed in the last room first floor (#133). It is directly next door to the pool. There were several issues. The room smelled something awful!!! When I approached the front desk clerk about the... More 

Helpful?
Thank MI W
TPSKZOOGM, General Manager at TownePlace Suites Kalamazoo, responded to this review

Hello MI W, Thank you for staying with us for your family fun trip. I am very sorry for the issue with your room and how our team initially reacted. We hope you will give us another chance on future travel to the Kalamazoo area. Have a great day! More 

Washington DC, District of Columbia
2 reviews
Reviewed 3 August 2015

I traveled with my son for his national tennis tournament to Kalamazoo. We really enjoyed our stay at this place. The front desk staff was extremely professional. Anytime I had an issue or had a question for the employees of the hotel, they were very welcoming with a greeting & a welcoming respond. We stayed about 8 days - housekeeping... More 

Helpful?
Thank Mehrdad A
Roanoke, Virginia
1 review
Reviewed 29 July 2015

At the front desk it seemed that my reservation for 2 adjoining rooms, 1 of them handicapped accessible, was go to be granted. When I put the key in the first door not only was it not ready, BUT PEOPLE WERE STILL IN IT. Embarrassed and inconvenienced, I had to put my handicapped Mother back in the hot car to... More 

Helpful?
Thank Abbe T
TPSKZOOGM, General Manager at TownePlace Suites Kalamazoo, responded to this review

Hello Abbe, I am so very sorry for the mistake at check-in with your reservation and for the inconveniences this caused. This is not the norm for our property and I hope you will give us another chance on any future travel to the area to make it up to you. Please reach out to me directly with any additional... More 

Cleveland, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 July 2015

We really enjoyed our stay at Towneplace Suites while in town for my husband's disc golf tournament. The front desk staff was extremely pleasant upon our arrival and continued to be throughout our stay. Anytime I passed an employee of the hotel, they were very welcoming with a greeting, and asked if we needed anything. The room was beautiful, and... More 

Helpful?
1 Thank Cary B
TPSKZOOGM, General Manager at TownePlace Suites Kalamazoo, responded to this review

Hello Abbe, I am so very sorry for the mistake at check-in with your reservation and for the inconveniences this caused. This is not the norm for our property and I hope you will give us another chance on any future travel to the area to make it up to you. Please reach out to me directly with any additional... More 

Columbus, Ohio
1 review
Reviewed 19 July 2015

in trying to make arrangements to attend an upcoming wedding trip to Kalamazoo this coming October, Corey went above and beyond to meet my needs. He was patient, kind, courteous and made me feel that my reservation was important and he made sure I booked exactly what I wanted, Phone etiquette is becoming a lost art and if Corey is... More 

Helpful?
Thank Deb F
Kitchener, Canada
Level Contributor
270 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 13 July 2015

Our 2 queen bed reservation turned into a queen bed with a sofa bed, and the end of the sofa bed almost touched the one side of the queen, so accommodations were tighter than the budget motels - and that was truly disappointing. However a friendly person at the front desk after a very long day driving can make up... More 

Helpful?
Thank CdnGoldy

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
TownePlace Suites by Marriott offers extended stay travelers a comfortable home away from home, with features like full stainless kitchens, seperate bedrooms, 24 hour exercise facilities , 24 hour convenience mart, the Marriott Bed package, indoor heated pool, and deluxe continental breakfast. We are right on interstate 1-94 at exit 72 on the west side of Kalamazoo and recently opened 10/07. ... more   less 

Additional Information about TownePlace Suites Kalamazoo

Address: 5683 S 9th St, Kalamazoo, MI 49009-4424
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: $147 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Kalamazoo 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Towneplace Suites Kalamazoo Hotel Kalamazoo
Hotel Style:
#7 Business Hotel in Kalamazoo
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Questions & Answers

Questions? Get answers from TownePlace Suites Kalamazoo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The further you have to walk, the better the room.”
 of 5 bubbles I1877FOpeterk, 11 Oct 2016 | Read review
“top floor, I can hear people walking above me”
 of 5 bubbles RG340, 2 Oct 2016 | Read review
“Recommend higher floor for less noise”
 of 5 bubbles HOTROD37, 11 Sep 2016 | Read review
“ask for king suite with handicap access as it is larger”
 of 5 bubbles 248harolds, 25 Oct 2015 | Read review
“In the summer when people gather in the outside patio in the evening, rooms near the entrance can hear them.”
 of 5 bubbles jab129, 23 Aug 2015 | Read review
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