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The Baymont Inn and Suites Kalamazoo is not a 5 star luxury motel but neither are the prices. You get what you pay for and in this case you get a little more than what you pay. The continental breakfast was good and there was...More
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Response from Nicole D, General Manager at Baymont Inn & Suites KalamazooResponded 1 week ago
Thank you for taking the time to leave feedback. We greatly appreciate it. Our goal is to make the guest's stay as pleasant and comfortable, but maintain a good value. I am pleased to see we accomplished that with your stay. Thank you for staying...More
We stayed there in November 2016. Had no problems. The room was beautiful and very clean. The lobby has a breakfast station and there is hot water/coffee at night with tea and hot chocolate. I am planning on staying there again.More
Thank Chris D
Response from Nicole D, General Manager at Baymont Inn & Suites KalamazooResponded 16 June 2017
Thank you for taking the time to give feedback; we greatly appreciate it. Depending upon when you stay here again you will see more changes. We are in the beginning phase of updating all the stairways, hallways and lobby area. We look forward to having...More
After reading bad reviews of several other hotels in the area, we chose Baymont because recent reviews were favorable. We weren't disappointed. It was very clean with spotless sheets and towels. The bed was firm and comfortable. The sofa sleeper lacked a mattress, hence the...More
Thank Diane S
Response from Nicole D, General Manager at Baymont Inn & Suites KalamazooResponded 2 weeks ago
Thank you for taking the time to leave feedback. We greatly appreciate it. I am glad you were happy and comfortable during your stay. I am a little confused about the mention of a sleeper sofa lacking a mattress. I had maintenance check all sleeper...More