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28/01/2018 29/01/2018
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    Holiday Inn Kalamazoo-West

    2747 S 11th St, Kalamazoo, MI 49009-2177
    011 65 800 852 6027
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    28/01/2018 29/01/2018
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    US$81
    US$81
    US$81
    Traveller (66)
    Room & Suite (38)
    Pool & Beach (10)
    Overview
    • Excellent36%
    • Very good29%
    • Average15%
    • Poor11%
    • Terrible9%
    Travellers talk about
    “ping pong” (20 reviews)
    “pool area” (28 reviews)
    “bunk beds” (8 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (299)
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    11 - 15 of 296 reviews

    Reviewed 2 December 2017 via mobile

    Stayed here on a business road trip. Great front desk staff and quick check in. Rooms were spacious and clean. Large pool downstairs with a pretty good bar and restaurant in the lobby. Only downside is that it is a bit isolated.

    Thank GarTheFoodie
    Response from Abby W, Front Office Manager at Holiday Inn Kalamazoo-WestResponded 15 December 2017

    Thank you GarTheFoodie for the 4 rating and the good review. We appreciate all of our guests and look forward to hearing about al lof their stays. We hope to see you again sometime.

    Reviewed 5 October 2017

    Terrible check-in experience. Front desk needs training. Carpets stained. Rooms dated or at least the gem they put me in was. Questionable activity in the hallway, scantily dressed woman and money being exchanged. Leaves me wondering what is happening at this hotel. No breakfast offered...More

    Thank BDgolfer
    Response from Abby W, Front Office Manager at Holiday Inn Kalamazoo-WestResponded 15 December 2017

    BDgolfer, thank you for taking the time review our property, we appreciate all feedback in order to improve our hotel to make an ok stay great one. We hope you give us another try.

    Reviewed 6 September 2017

    Here for a conference. The rooms are quite comfortable and well appointed The pool area looks quite nice. Staff seems very friendly and welcoming . Easy to get to, right off the interstate. It's a nice place to spend some time.

    Thank mikeloyson
    Response from Abby W, Front Office Manager at Holiday Inn Kalamazoo-WestResponded 15 December 2017

    Thank you mikeloyson for the great review, hope to see you soon for another great stay!

    Reviewed 18 August 2017

    The hotel itself was fine, but the staff was not up to par. We stayed two nights and our room was not serviced the first night after being gone all day. We came back to the hotel after being gone all afternoon and told the...More

    Thank Jill C
    Response from Abby W, Front Office Manager at Holiday Inn Kalamazoo-WestResponded 15 December 2017

    Jill C, we are deeply sorry for the miscommunication between our departments with the house policies during your stay. Since your stay we have had all departments attend Hospitality training to ensure they understand what it takes to make a guest stay great. I hope...More

    Reviewed 11 August 2017 via mobile

    Would like to give a 3 1/2 out of 5. After reading many reviews on the hotels in Kalamazoo, I decided to book here based on the proximity to where we were going and the amenities offered. First let me say that the staff at...More

    Thank Monkeymom01
    Response from Abby W, Front Office Manager at Holiday Inn Kalamazoo-WestResponded 2 weeks ago

    Thank you Monkeymom01 for taking the time to give us good feedback to help improve our hotel rooms.

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Banquet Room
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$88 - US$163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Kalamazoo
    • #7 Romantic Hotel in Kalamazoo
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 186
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, IHG, Hotels.com, Booking.com, Travelocity, Orbitz, Priceline, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Holiday Inn Kalamazoo-West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Kalamazoo County >
    • Kalamazoo
    • Also Known As
    • Holiday Inn Kalamazoo-West Hotel Kalamazoo ,
    • Kalamazoo Holiday Inn
    Add Photo Photos
    Traveller (66)
    Room & Suite (38)
    Pool & Beach (10)
    Dining (2)
    Hotel & Grounds (46)
    Bathroom (12)
    Nearby
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    Questions & Answers
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    Room Tips
    "Kids enjoyed the bunk beds in the pool side rooms."
    Read review
    "We enjoyed the pool side rooms but due to noise others may not prefer the first 2 floors."
    Read review
    "Families may enjoy rooms that are over the atrium. Otherwise stay towards the exits."
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    "Book a hotel room not attached to the pool or atrium area-can get loud."
    Read review
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