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08/10/2017 09/10/2017
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    Holiday Inn Kalamazoo-West

    2747 S 11th St, Kalamazoo, MI 49009-2177
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    08/10/2017 09/10/2017
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    US$90
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    Traveller (65)
    Room & Suite (31)
    Pool & Beach (7)
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    Overview
    • Excellent39%
    • Very good28%
    • Average14%
    • Poor11%
    • Terrible8%
    Travellers talk about
    “ping pong” (17 reviews)
    “game room” (13 reviews)
    “bunk beds” (8 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Homewood Suites by Hilton Kalamazoo Portage
    254 reviews
    #1 of 2 hotels in Portage
     
    Gull Lake View Golf Club and Resort Fairway Villas
    26 reviews
    #1 of 2 hotels in Augusta
     
    Radisson Plaza Hotel at Kalamazoo Center
    1,859 reviews
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    Courtyard Kalamazoo Portage
    102 reviews
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (287)
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    21 - 25 of 284 reviews

    Reviewed 22 February 2017

    I am a Platinum Member, and stayed here once a few years ago with no issues. This visit wasnt the case. When I checked in, was not offered an upgrade, which usually happens, wasnt acknowledged as a PM. Went into room that I was assigned,...More

    1  Thank BeachLeech
    Response from IHGService, Guest Relations Manager at Holiday Inn Kalamazoo-WestResponded 9 March 2017

    Hi BeachLeech, Thank you for your stay and for being an IHG Rewards Club Platinum member. We always aim to provide an enjoyable stay to our guests and it is truly disheartening to know that we did not live up to your expectations of the...More

    Reviewed 20 February 2017

    The setup was fantastic, however it ended there. The pool was cold, the hot tub was warm at best, and the air temp in the atrium was chilly. Room was basic, beds are small with very hard mattresses, but had fantastic pillows. Fire alarm resulting...More

    2  Thank Lisa T
    Response from IHGService, Guest Relations Manager at Holiday Inn Kalamazoo-WestResponded 7 March 2017

    Hello Lisa T! Thank you for your feedback regarding your stay at Holiday Inn Kalamazoo-W (W Michigan Univ), MI. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry we fell below your expectation regarding the bed...More

    Reviewed 6 February 2017 via mobile

    I stay at this hotel when I am in town for business It's conveniently located near a highway so it's easy to get around I believe they use college students for front desk staff which is fine except I believe they could use more training...More

    Thank Bruce3134
    Response from IHGService, Guest Relations Manager at Holiday Inn Kalamazoo-WestResponded 21 February 2017

    Hello Bruce3134, Welcome back and thank you for once again choosing the Holiday Inn Kalamazoo-W (W Michigan Univ), MI and posting a review and rating your stay. I would like to apologize if your stay was less than satisfactory and that your expectations were not...More

    Reviewed 6 February 2017 via mobile

    Great location, friendly staff, clean overall. But every hotel is only as good as its worst guest. On this particular visit the entire hotel was all groups. Very rambunctious and loud. The inappropriate music blaring was a bit much and it was disappointing that hotel...More

    Thank kmlctravels
    Response from IHGService, Guest Relations Manager at Holiday Inn Kalamazoo-WestResponded 20 February 2017

    Dear kmlctravels, A big thank you for your kind words for our pool set-up, convenient location, and cordial hotel staff. However, I'm sorry to learn about the fuss from other guests that negatively affected your stay. Our company works hard to execute a flawless guest...More

    Reviewed 1 February 2017

    I was extremely pleased with the friendly service I received from not only the Front Desk Representatives, but also the maintenance staff and the Restaurant staff. The Room I was in was PERFECT! I was in a King Room with a Sofa Bed, and was...More

    Thank OnTheLakeshore
    Homewood Suites by Hilton Kalamazoo Portage
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    Courtyard Kalamazoo Portage
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Banquet Room
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$106 - US$209 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Kalamazoo
    • #7 Romantic Hotel in Kalamazoo
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 186
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Cancelon, Orbitz, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Holiday Inn Kalamazoo-West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Kalamazoo County >
    • Kalamazoo
    • Also Known As
    • Holiday Inn Kalamazoo-West Hotel Kalamazoo ,
    • Kalamazoo Holiday Inn
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    Traveller (65)
    Room & Suite (31)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (44)
    Bathroom (12)
    Business Centre & Event Rooms (1)
    Nearby
    Radisson Plaza Hotel at Kalamazoo Center
    1,859 reviews
    6.56 km away
     
    Courtyard Kalamazoo Portage
    102 reviews
    5.71 km away
     
    Gull Lake View Golf Club and Resort Fairway Villas
    26 reviews
    24.76 km away
     
    Homewood Suites by Hilton Kalamazoo Portage
    254 reviews
    5.69 km away
     
    Nearby Restaurants
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    1.50 km away
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    1.07 km away
    Anna's House
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    .87 km away
    Nearby Attractions
    Kalamazoo Valley Museum
    229 reviews
    6.63 km away
    Kalamazoo Institute of Arts
    142 reviews
    6.15 km away
    Kalamazoo State Theatre
    42 reviews
    6.42 km away
    Farmers Alley Theatre
    30 reviews
    6.62 km away
    Questions & Answers
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    Room Tips
    "Book a hotel room not attached to the pool or atrium area-can get loud."
    Read review
    "Avoid the rooms poolside. The chlorine smell is awful."
    Read review
    "For a Quiet room get a room not facing the Atrium but if you have kids I would recommend having one facing it"
    Read review
    "bad customer service"
    Read review
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