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All reviewscracker barrelfront deskroom appointmentsdecent valueroom was cleanupon checkthe breakfast areashort drivefitness centernice place to stayfree breakfastoff the highwaypropertyelevatortelephonetubrenovations
We came to the Fairfield Inn for our son's hockey tournament in Kalamazoo. The staff was friendly and courteous. Our rooms were a good size and each adult could sleep comfortable with a child in the room with 2 double beds (which were comfy). We...More
I stayed at this hotel for one night with my team as we had a competition in the area. The hotel was a good option for a team because they offer big enough rooms and comfortable beds.The sleeping-coach was not very comfortable. The gym and...More
Thank Nathalie F
Response from Royalyne R, Manager at Fairfield Inn Kalamazoo WestResponded 13 October 2017
Thank you for taking the time to post your review, we truly appreciate your feedback and the opportunities you have provided to help us reach our goal of 100% satisfaction. We have already began adding options to our breakfast and ways to improve...More
We had a nice large room with a good layout. Our daughter had the room next to us and it was much smaller. It depends on where your room is. The room had a fridge and microwave, nice TV with DirecTV. Everything was clean and...More
Response from Royalyne R, General Manager at Fairfield Inn Kalamazoo WestResponded 4 October 2017
Greetings and thank you for the review! We appreciate your feedback, compliments, and suggestions. We look forward to your return!
Clean, efficient room with all the amenities a traveler needs. The front desk is wonderful and Shannon, on second shift, always had a smile, always asked about my day and did I need anything......wonderful attitude. I booked a room for another week!
1 Thank curt b
Response from Royalyne R, Manager at Fairfield Inn Kalamazoo WestResponded 10 November 2017
Thank you for the review! It is always great to have the opportunity to give special praises to those doing an outstanding job! We hope to see you again soon!
The staff were all very pleasant and helpful. Was quite happy with the continental breakfast. Great selection there. There was a pool but no hot tub unfortunately. Nothing went wrong while there. Easy to get to right off the highway. A few fast food places...More