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Fairfield Inn Kalamazoo West

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Traveller (8)
Room & Suite (13)
Dining (3)
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Overview
  • Excellent32%
  • Very good29%
  • Average22%
  • Poor10%
  • Terrible7%
Travellers talk about
“cracker barrel”(9 reviews)
“front desk”(35 reviews)
“decent value”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Multilingual Staff
2 Star Hotel
All hotel details
Offers from Fairfield Inn Kalamazoo West
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (149)
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Traveller rating
44
44
34
16
11
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Time of year
LanguageEnglish
44
44
34
16
11
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All reviewscracker barrelfront deskdecent valuebreakfast hoursroom was cleanupon checkthe breakfast areafitness centernice place to stayfree breakfastoff the highwaylobbyelevatorinnstelephonetubcollege
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21 - 25 of 149 reviews
Reviewed 7 November 2016

This place is very convenient, just a few blocks off the Interstate. Room was clean and comfortable. Staff checking us in were very friendly and helpful. Breakfast was included but was not worth staying for. Scrambled eggs were cold dry and hard. Not much breakfast...More

Thank MR2600
Response from Royalyne R, General Manager at Fairfield Inn Kalamazoo WestResponded 9 November 2016

Valued Guest, Thank you for your honest survey of our hotel. We strive to always provide an excellent guest experience and are sad to see that we have fallen short of your (and our) expectations. We see that we have areas of improvement and will...More

Reviewed 31 October 2016

Room 219. Lobby has a nice setup. The room was mostly clean. Tight fit around one of the beds, maybe a foot between the bed and wall. The bathroom was a disappointment. Mold around fixtures and mildew on shower curtain. I haven't seen nonsense like...More

Thank Michael R
Response from Royalyne R, General Manager at Fairfield Inn Kalamazoo WestResponded 1 November 2016

Thank you for your honest review of our hotel. We strive to provide excellent guest service and are sad that we fell short of your expectations. The pool is just the beginning of our renovations, which will include updating bathrooms. We hope to show you...More

Reviewed 30 October 2016 via mobile

Family came into town, I met them here for a visit. They had just checked in and were already checking out due to the pool being "out of service". The outside looks unclean and needs maintenance. The hallway and room itself had an awful pungent...More

Thank Mandy L
Response from Royalyne R, General Manager at Fairfield Inn Kalamazoo WestResponded 1 November 2016

We apologize for the inconvenience to your family member. We did find them another hotel just down the road at an excellent rate and they seemed quite pleased with our handling of the situation. If they have any other concerns, they are welcome to contact...More

Reviewed 12 October 2016

Nice hotel right off I 94. Cracker Barrel right nearby ( walking distance). Front desk was efficient and morning free breakfast was ok. Room was comfortable but did not have a recliner chair or extra chair other than the desk chair. Room was clean. Somewhat...More

Thank Paul H
Reviewed 8 October 2016 via mobile

Very disappoint because I attempted to check out early due to a family emergency and was told to call back later about the billing. The next day informed that because we had used the beds (napped on them for 1 hour because we were from...More

Thank Kia B
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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$109 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Kalamazoo
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Kalamazoo
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (13)
Dining (3)
Pool & Beach (1)
Questions & Answers
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Coliepea
7 November 2016|
AnswerShow all 4 answers
Response from Teresa G | Property representative |
The pool is currently under renovation, scheduled to be open November 11. It is heated.
1
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Room Tips
"Ask for a room not near the elevator"
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"Top floor is quietest."
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"Don't stay there. Go somewhere else."
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"Choose a room away from Interstate 94."
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