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Staybridge Suites Grand Rapids/Kentwood

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Staybridge Suites Grand Rapids\/Kentwood
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107 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Reviewed 1 September 2013

We stayed at the Staybridge Suites in Grand Rapids, Michigan from Friday, August 2 - Sunday August 4, 2013. Unfortunately our experience with this property was negative in that we did not receive the accommodation we had reserved and paid for. Our online reservation read: "We have reserved for you the following accommodations: Non-Smoking One Bedroom with Two Double Bed...

3Thank Diane A
Danielle L, Guest Relations Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you for the comments on your recent stay. Upon review of your reservation it is clear that a specific room type was not reserved for your stay. We are dedicated to customer service and would have been more than happy to find accommodations elsewhere that were more satisfactory for your needs as we were sold out and had limited...

Reviewed 26 August 2013

Spent 3 weeks here in summer '13. For what it offers and is, this is a good property. Even though its close to the airport, it never seemed like an "airport hotel". Many good eating places, some even close enough to walk (Its a safe area...no residential)

Thank TechTripper
Edgewood, New Mexico
Reviewed 11 July 2013

I have mixed emotions about my stay at the Staybridge Grand Rapids/Kentwood. At first I was impressed with the professional friendly young man who greeted me when I arrived. He told me I did not get the room I originally booked, but I had been "upgraded" to a room with two queen beds instead of the king I requested. When...

5Thank AnotherNiteOnTheRoad
IHGCare, Guest Relations Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Dear AnotherNiteOnTheRoad, Thank you for taking the time to convey your comments regarding your recent experience with us. We are delighted about your positive comments with the location of our hotel and our friendly and professional staff. It is always our goal to provide the best possible service and create memorable experiences and on this occasion we apologize we did...

Grand Blanc, Michigan
Reviewed 1 July 2013

I called after very rude treatment during check-in at the Hawthorne Suites (see that review). Danielle (I think), was very pleasant and helped making the reservation before a drove over. Check-in was very smooth. The suite was very clean and had everything you would ever need. The beds were comfortable, breakfast was excellent. They will get all my furture grand...

2Thank stang7606
Mahwah NJ
Reviewed 13 June 2013

Went to visit our daughter who lives in Kentwood. We had our dog with us so we were concerned if we were going to get good service. The service was great. The one-bedroom suite with kitchen suited our needs. We were named Guest of the Day when we arrived, so we had breakfast delivered the next morning. The room was...

1Thank CityRobin
Madison, Wisconsin
Reviewed 21 May 2013

We stayed at the Staybridge for visiting the Holland Tulip Festival. It was a short 35 minute drive. There were 2 couples and the 2 bedroom suite with 2 bathrooms gave everyone enough space to relax. The traditional Staybridge amenities-Great Breakfast, Good Coffee, Fitness center, Free wifi and the evening meals all added to a great time. This was also...

1Thank Dennis M
Daniel H, Guest Relations Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

We are glad to be of convenience for you while visiting the area. There are always so many wonderful things to do in West Michigan in the spring, I am glad you had an opportunity to experience two of the best ones. Please visit us next time you are in the area and we will do our best to make...

Chicago Heights
Reviewed 16 May 2013

This is my favorite hotel accommodation when I stay in Grand Rapids Michigan. I would choose Staybridge wherever I go if I could find them and they are close to where I need to be! The staff is soooo nice and accommodating. The coffee is available, hot and free all day and night-Wolfgang Puck! Free breakfast is excellent and a...

1Thank Tina S
Daniel H, Guest Relations Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Hi Tina, Thanks so much for all the great compliments. We work very hard to make sure the Staybridge brand is well regarded and a top choice among travelers. You touched on many of the qualities that make this brand a great one and we appreciate that very much. We look forward to seeing you next time you are in...

Chicago, Illinois
Reviewed 13 May 2013

I stayed at the Staybridge a few nights ago. It was clean. The room was more than adequate and the staff was friendly and helpful. We booked the room less than 24 hours before we needed it and the cost was less than $100. I'd definitely stay there again.

Thank fredilev
Daniel H, Guest Relations Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

We are happy to hear of your positive experience and look forward to seeing you next time you are in the area!

Grand Rapids, Michigan
Reviewed 20 April 2013

Our home was recently destroyed by fire. We left that night with the clothes on our backs not knowing where we would end up. After just a few difficult nights our insurance company set us up at Staybridge Suites in Kentwood Michigan. From the moment we walked in the door they made us feel like family. Everyone was so kind....

Thank jfgross2013
Daniel H, Guest Relations Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

We were so happy that you found comfort at Staybridge during this difficult time and very much enjoyed helping every way we could. We all loved having the family around and are all so glad things worked out in the end. Best of luck!!!

Vienna, Virginia, United States
Reviewed 19 March 2013

This is one excellent place to stay in Grand Rapids.. I found the staff particularly helpful - Mitch and Dan. Any issues or concerns, you can be rest assured that its going to be taken care of. The housekeeping staff make it a point to keep the rooms 100% clean.. Great work folks.. !! Hope to stay here again the...

Thank Prem85
Daniel H, Guest Relations Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thanks Prem! We enjoyed having you here and look forward to your next visit. Thanks for the housekeeping shoutout too. They are a very important part of this hotel's success and take great pride in their work. I will be sure to tell them about your kind words.

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07/05/2017 08/05/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Michigan's West Coast! The Staybridge Suites Grand Rapids Airport hotel is only 3 miles from the Gerald R Ford International Airport! We are walking distance to dining, shopping at Woodland Mall & Centerpointe Mall, and entertainment at Celebration Cinema. This Grand Rapids hotel is only 10 minutes from downtown, where you'll find Van Andel Arena and Devos Place convention center. Our hotel is located near the ever beautiful Frederik Meijer Gardens. Staybridge guests enjoy a choice of three suite types: King Studio Suites, King One bedroom Suites, and we also have our 2 bedroom/2 bath Suites. All suites feature fully appointed kitchens, a full-sized refrigerator, microwave, coffee maker, dishes, and dishwasher. A complimentary daily hot breakfast buffet that features freshly-made golden malted waffles. We also provide a complimentary evening Sundowner reception Monday-Wednesday, which includes different dinners with many of our other guests. Corporate travelers may also enjoy separate living and work areas complete with Free Wireless Internet, direct dial phone numbers, and voice mail. Get Comfortable at Staybridge Suites Grand Rapids Airport hotel. ... more   less 

Additional Information about Staybridge Suites Grand Rapids/Kentwood

Address: 3000 Lake Eastbrook Blvd SE, Kentwood, MI 49512-1854
Region: United States > Michigan > Kent County > Kentwood
Price Range: $150 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Grand Rapids/Kentwood 3*
Number of rooms: 94
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Also Known As:
Staybridge Suites Grand Rapids/Kentwood Hotel Grand Rapids
Staybridge Suites Kentwood
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Questions & Answers

Questions? Get answers from Staybridge Suites Grand Rapids/Kentwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor, any side since not near busy street”
Bsnss_Trvlr5, 4 Nov 2016 | Read review
“If you have the option get a room on the top floor and you shouldn't hear footsteps above you.”
abjphoto, 17 May 2016 | Read review
“Some rooms look over the pool/courtyard and some parking lot.”
debntodd, 1 May 2016 | Read review
“Pay a little extra for the One bedroom suite with a king bed, worth it!”
gonzo2408, 14 Apr 2016 | Read review
“All rooms are quiet. Well situated away from the main lobby.”
898glennc, 22 Dec 2015 | Read review
5 of 5
US$99* /night
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