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Kentwood is on the Eastside of Grand Rapids. Lot of chain restaurants, though I did find an independent "Thai" restaurant. 28th can get congested. Like the recliner that I could sit in, relax, and watch tv. The lobby had good coffee for breakfast and some...More
Response from 00esa, Manager at Extended Stay America - Grand Rapids - KentwoodResponded 2 weeks ago
Thanks for being our guest at Extended Stay America. We are happy to know our location worked well according to your needs and that you were impressed with your well-equipped room. It was a pleasure having you here, and we hope to welcome you back...More
Stayed here for 5 weeks for my husband's job. Although there were early complications from fire alarms the manager went above and beyond to accommodate our inconvenience. He should be commended for his people skills and hospitality. People such as he are the reason why...More
Response from Manager_11525, Manager at Extended Stay America - Grand Rapids - KentwoodResponded 13 April 2017
Your feedback is important. Thank you for sharing. I am glad to read that you were pleased with our manager and the customer service you received at our hotel. Thank you again for your review. It would be our pleasure for you to repeat your...More
We had to book a room for an overnight stay in Grand Rapids while our cat was supposed to have a consultation from a vet specialist for surgery. We booked here -- great rate. We ended up not leaving our cat with them so brought...More
Thank Lisa D
Response from 00esa, General Manager at Extended Stay America - Grand Rapids - KentwoodResponded 14 September 2017
Lisa, thank you for taking time to evaluate your stay. We are happy to know that you liked our affordable rates and convenient location. However, we are so sorry for the situation you described regarding excessive noise. On rare occasions we have guests who do...More
We weren't planning on a hotel stay and chose at last minute to grab one for the night. I thought I had stayed here a couple years ago-- I was wrong, we stayed across the street at a much nicer place.
Dirty. Not in a...More
Thank Miranda L
Response from 00esa, General Manager at Extended Stay America - Grand Rapids - KentwoodResponded 4 September 2017
Miranda, thank you for sharing your experience with us. We apologize that our services and amenities were not to your expectations. We regret the inconvenience you had with the cleanliness of our property. I have shared your concerns with my housekeeping staff so that they...More
There were no kitchen items - plates, silverware, dish soap, towels - so we asked and received at front desk. After eating a bowl of oatmeal the next day, we couldn't clean the dish because there were no towels or soap, so we left it...More
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Response from 00esa, Manager at Extended Stay America - Grand Rapids - KentwoodResponded 5 weeks ago
Thank you for your stay at our hotel. We are happy your overall experience was enjoyable, but we are sorry for not being able to meet all of your expectations and regret the inconvenience caused. We value your feedback and hope you will give us...More
US$76 - US$107 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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If you go to their website and enter the dates you want at any of their properties their website will calculate the daily, weekly or monthly rate. Check for the phrase "Discount applied" if looking for a longer stay. Until... More
If you go to their website and enter the dates you want at any of their properties their website will calculate the daily, weekly or monthly rate. Check for the phrase "Discount applied" if looking for a longer stay. Until recently their rates were wonderful. But now not so much. I think they take about 15% off for a stay of 7 days or more. The grand rapids ESA charged me about $80 (tax and all) for a night. So I am guessing the rate would be about $68 per night for a week stay. But check their website. You can get the actual amount without having to commit to paying for or reserving the room.
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"Request top floor -- if neighbor with a constantly barking dog in the next room, you won't have the sumo..."