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Best Western Plus Coventry Windmill Village Hotel Golf & Spa

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Birmingham Road on the A45 West-bound, Coventry CV5 9AL England
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Traveller (394)
Room & Suite (129)
Dining (88)

About

#2 of 5 hotels in Allesley
Location
Cleanliness
Service
Value
Here at the Windmill Village Hotel we are proud to have 105 Luxury bedrooms and eight flexible meeting and event rooms. We have a great spa and gym facility that boasts: a swimming pool, sauna, steam room and a gym that is equipped with all the best equipment. We also have 3 spa treatment rooms for those days you need to unwind and relax. If your looking for a round of golf while your booked in with us, why not try out our brilliant 18 hole golf course. Afterwards you can enjoy a lunch or dinner in the Fairways Restaurant or Cellars Bar.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Golf course
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Breakfast buffet
Breakfast in the room
Special diet menus
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish, Italian
1424Reviews28Q+A100Room tips
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nataliemoorcock wrote a review Today
London, United Kingdom484 contributions52 helpful votes
+1
My mother and I stayed here for three nights on a spa break with great food and wine. It was an absolute divine stay. The staff and their respective services are a great credit to Windmill Village Hotel which is one of the best Best Westerns I have visited over the years. We got off to an excellent start with the lovely Reception manager Lexy who was amazing to us as I was very stressed about my travel. All the reception team were great too including Maryam and Ibraham in particular. Speedy service with a smile. Housekeeping and Spa services were equally amazing too and understood our needs fully. My mother said it was the best massage she's ever had - by a lovely young lady with the shoulder length hair :-) I believe this was the Baobab Phytocare Full Body and Scalp Ritual. The restaurant and bar staff were amazing gems too. Special shout out to Salih and George - these two gentlemen were so personable and made us very welcome!! Also special mention to other team members who were professional and very caring too - Luke, Rob, Andre, Nim, Kendall and the lovely young man in the square glasses who served the meals at dinner. Dinner was great, - very tasty and presented beautifully. Wines and cocktails were nice especially cocktails made by Rob, the resident mixologist. Room was very comfortable and we received free fruit and juice every day. WiFi was good (less stronger in the rooms, but strong everywhere else). Lots and lots of hanging out spaces and a nice lunch menu. We left very happy and will certainly return. Thank you again guys - we really appreciated that nothing was too much for you and you made our stay perfect!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jordynkira wrote a review 12 Aug
Coventry, United Kingdom7 contributions4 helpful votes
We came to the Windmill village hotel for a spa day and i honestly cannot reccomend it enough. We had the facial and hand and foot refreshing ritual! From the minute we got there we were made to feel so welcome and they couldnt do enough for us. Everything was explained to us and the spa itself is so relaxing and tranquil. Poala is an absolute credit to the hotel, so professional and fantastic at what she does. The products they use for the treatments are also great! We have been before but they were using a different product! The one they use now is 5*. The heated beds are also a great touch! We got full access to the pool. sauna and steam room. We cannot wait to come back.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from viviana moroni, Guest Services / Front Office at Best Western Plus Coventry Windmill Village Hotel Golf & Spa
Responded 6 days ago
Dear Jordynkira, Thank you for taking the time to write such a lovely and positive review on TripAdvisor. I am happy to read that you enjoyed your experience with us , please rest assured that your comments will be shared with the entire team specially the Spa team that will be proud to hear it. We will be looking forward to welcome you back in future for another great experience. Best regards, Viviana Moroni Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steven H wrote a review 10 Aug
10 contributions3 helpful votes
We were overcharged by £499 and 5 days later we have still not been refunded The reception staff were appalling and very unhelpful with one young lady using foul language while throwing what can only be described as a tantrum. The rooms are very small for the rates with no fridge or AC The WiFi in the rooms is almost useless There was a power cut and the emergency lighting was dangerously inadequate on the lower floor level The carpark is far to inadequate for the size of the hotel with great risk of damage to your car We use around 20 hotels in the UK a year and this is by far the worst experience we have had. We would recommend the Hilton double tree if you are looking for a hotel in this area. The only positive was the restaurant staff I could recommend using the loft restaurant as this was exceptional. The photos below are of the room and lack of emergency lighting in the lower floor corridor
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from viviana moroni, Guest Services / Front Office at Best Western Plus Coventry Windmill Village Hotel Golf & Spa
Responded 1 week ago
Dear Steven, Thank you for taking the time to write your review on TripAdvisor. Please accept my apologies on behalf of the entire team for not meeting your expectations while staying with us however please allow me to reply as follows: I am glad to write that we already had the chance to resolve the matter privately with you and explaining that we were not overcharged but a pre-authorisation was pending on your statement which as explained and happened accordingly cleared after few days as per bank procedure; The power cut was an unforeseen circumstance due to a fault from the main provider and unfortunately out of our hands however our emergency lights are fully compliant with the law and safety regulations. Also I would like to confirm that the member of staff behavior has been investigated , consequently dismissed so no longer working in the company It is sad to read your comments differ from the majority in here and we hope to have the chance to welcome you back in future for an experience you deserve and up to the high standards we set for ourselves. Best regards, Viviana Moroni Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ken6633 wrote a review 6 Aug
Surrey, United Kingdom102 contributions25 helpful votes
I booked two rooms some eight months ago for a one night stay to visit the Commonwealth Games in Birmingham. The hotel itself was fine, in fact very nice, in nice surroundings. One room was fine but the second was a box room (Bedroom 4) with no TV and an extractor fan outside the window which was noisy until late at night and started up fairly early in the morning. I requested a portable tv (as there was no sign that there had ever been a tv in the room) and was told they don't have one. Upon complaining again I was told I could have a free breakfast. When checking the out the following morning I got no apology when I raised the matter again. So much for a golf and spar hotel in nice surroundings!
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Date of stay: August 2022
Rooms
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Service
Room Tip: Don't accept bedroom 4
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from viviana moroni, Guest Services / Front Office at Best Western Plus Coventry Windmill Village Hotel Golf & Spa
Responded 1 week ago
Dear Ken, Thank you for taking the time to write your review on TripAdvisor. Please accept my apologies on behalf of the entire team for not meeting your expectations on this occasion. Your feedback has been taken onboard and will be used to implement future improvements. We hope to have the chance to welcome you back in future in order to deliver you with the experience you deserve and up to the high standards we set for ourselves. Best regards, Viviana Moroni Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DorrisLondon wrote a review 3 Aug
London11 contributions15 helpful votes
We stayed here for the commonwealth games, very accessible. Excellent amenities. Excellent food. Staff were very helpful - we used room service, the bar, the restaurant, the pool. Very relaxed ambience.
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Review collected in partnership with Best Western
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from viviana moroni, Guest Services / Front Office at Best Western Plus Coventry Windmill Village Hotel Golf & Spa
Responded 2 weeks ago
Dear Dorris, Thank you for taking the time to write such a lovely and positive review on TripAdvisor. I am happy to read your positive comments and that you were able to enjoy your experience with us. We will be looking forward to welcome you back in future for another lovely experience. Best regards, Viviana Moroni Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debbie W wrote a review 2 Aug
Bath, United Kingdom151 contributions35 helpful votes
+1
We enjoyed a two night stay here in a deluxe room with patio doors opening out onto the golf course. Views were lovely, despite the hotel being next to a dual carriageway, we couldn’t hear any traffic noise. Staff are wonderful, helpful and very friendly. They really make the hotel. We had a problem with the coffee machine in our room and it was immediately replaced. They were helpful enough to arrange a taxi for us into the city centre, nothing was too much trouble. When my husband accidentally knocked our telephone off of the hook in the night, a member of staff arrived at our door within minutes to check everything was ok. We enjoyed using the swimming pool and had an excellent meal in the restaurant. Breakfast was also very good, self service hot and cold options. I would definitely visit again. Well done to all the staff at this hotel, brilliant service.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from viviana moroni, Guest Services / Front Office at Best Western Plus Coventry Windmill Village Hotel Golf & Spa
Responded 2 weeks ago
Dear Debbie, Thank you for taking the time to write your lovely, positive and detailed review on TripAdvisor. I am happy to read that you enjoyed your stay with us and your comments will be shared with the entire team. We will be looking forward to welcome you back in future. Best regards, Viviana Moroni Guest services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nigel G wrote a review 2 Aug
10 contributions2 helpful votes
Had tickets for 2 days at commonwealth games and looked for a nearby hotel with availability that I could afford. Nearly gave up on that until I found this hotel website. For little more than a premier Inn room on a normal day we had a king size deluxe room with complimentary fruit and drinks. Use of a nice pool. A dinner that was sensibly priced. 2 well made cocktails and a lovely view. Breakfast was busy but the polite staff coped really well and the receptionist was brilliant. We were 10 minutes from the NEC. What a find. I would definitely use this brilliant hotel again.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from viviana moroni, Guest Services / Front Office at Best Western Plus Coventry Windmill Village Hotel Golf & Spa
Responded 2 weeks ago
Dear Nigel, Thank you for taking the time to write your lovely and positive feedback on TripAdvisor. I am happy to read that you enjoyed your experience with us and we will be looking forward to welcome you back in future. Best regards, Viviana Moroni Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Louise T wrote a review Jul 2022
Coventry, United Kingdom1 contribution
Stayed last week 21st July 2022 for our wedding, nothing was to much trouble every things ran smoothly and we so enjoyed the day with all our family and friends after waiting 2 years due to covid. Hotel was clean and all staff were so friendly
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from viviana moroni, Guest Services / Front Office at Best Western Plus Coventry Windmill Village Hotel Golf & Spa
Responded 2 weeks ago
Dear Guest, Thank you very much for taking the time to write your positive review on TripAdvisor. I am happy to read that you enjoyed your experience with us and we will be looking forward to welcome you back in future. Best regards, Viviana Moroni Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BobA wrote a review Jul 2022
2 contributions1 helpful vote
Arrived 40 minutes before 3pm after a 3.5 hour drive and refused to check us in. So went elsewhere until 4pm when we had to stand in a 30 minute queue to be able to finally check in. Turned down offers of dinner and breakfast as they’d already set expectations for their level of service. Definitely unimpressed.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from viviana moroni, Guest Services / Front Office at Best Western Plus Coventry Windmill Village Hotel Golf & Spa
Responded 3 weeks ago
Dear Mr. Ayling, Thank you for taking the time to write your review on TripAdvisor. Please accept my apologies on behalf of the entire team for not meeting your expectations on your check-in experience. For the purpose of clarity I would like to specify that our check-in time is from 3PM and although we are more than happy to check our guests in if the rooms are ready and available unfortunately this can not be guaranteed and not always possible. It is sad to read that you chose not to try our services that we are quite popular for and loved by many as reflects from the majority of reviews on here. We hope to have the chance to welcome you back in future in order to deliver you with the experience you deserve and up to the high standards we set for ourselves. Best regards, Viviana Moroni Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ian W wrote a review Jul 2022
6 contributions
We met up as a family (about 26 of us) at the Beat Western in Coventry to celebrate my Dad's 80th Birthday. The staff were great, really helpful and kind. We set up a photo board and balloons in the restaurant and they were really helpful with this and we were given all the time we needed to chat and enjoy the evening. The rooms were clean and well presented and we had a room with a balcony overlooking the golf course, which was great.
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Review collected in partnership with Best Western
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from viviana moroni, Guest Services / Front Office at Best Western Plus Coventry Windmill Village Hotel Golf & Spa
Responded 14 Jul 2022
Dear Ian, Thank you for taking the time to write your lovely and detailed review on TripAdvisor. I am happy to read that you enjoyed your stay with us and that your dad's birthday was pleasant and successful with the help of our staff. Rest assured that your comments will be shared with the entire specially the one involved who will be happy to hear it. We will be looking forward to welcome you back in the near future. Best regards, Viviana Moroni Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$80 - US$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus windmill village hotel golf and leisure club, windmill village coventry
FORMERLY KNOWN AS
Windmill Village Hotel
LOCATION
United KingdomEnglandWest MidlandsCoventryAllesley
NUMBER OF ROOMS
105
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Frequently Asked Questions about Best Western Plus Coventry Windmill Village Hotel Golf & Spa
Which popular attractions are close to Best Western Plus Coventry Windmill Village Hotel Golf & Spa?
Nearby attractions include Escape Live Coventry (6.3 km), The Coventry Music Museum (6.9 km), and Middle England Farm Alpacas (7.8 km).
What are some of the property amenities at Best Western Plus Coventry Windmill Village Hotel Golf & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Best Western Plus Coventry Windmill Village Hotel Golf & Spa?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Best Western Plus Coventry Windmill Village Hotel Golf & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Coventry Windmill Village Hotel Golf & Spa?
Conveniently located restaurants include Taste Vietnam, Gourmet Food Kitchen, and Earlsdon Supper Club.
Are there opportunities to exercise at Best Western Plus Coventry Windmill Village Hotel Golf & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Best Western Plus Coventry Windmill Village Hotel Golf & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Coventry Windmill Village Hotel Golf & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Coventry Windmill Village Hotel Golf & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Coventry Windmill Village Hotel Golf & Spa?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to Best Western Plus Coventry Windmill Village Hotel Golf & Spa?
Many travellers enjoy visiting St. Mary's Guildhall (5.5 km), Coventry Cathedral (5.5 km), and Charterhouse Priory (6.3 km).