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Quality Suites Hotel

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Quality Suites Hotel
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304 Reviews from our TripAdvisor Community

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Showing 301: English reviews
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Ontario
Reviewed yesterday NEW

My husband and I stayed here for a park-n-fly out if Lansing airport going to Punta Cana. We parked in the hotel lot without paying any extra. The check-in was fast and efficient with very friendly desk staff. Every night between 5pm and 7pm there is a FREE happy hour social in the large atrium. There are apps and beer,...

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Helpful?
Thank Tracielynn222
Chesterfield, Michigan
Reviewed 1 week ago

Recently booked a Park and Fly stay here. We couldn't be more impressed. Very friendly check in, our room was so clean and comfy. We had complimentary drinks the night of our visit and the full breakfast in the morning before heading to the airport was amazing. Shuttle to and from the airport was right on time. All in all,...

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Helpful?
Thank Mary Lou N
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Mar Lou, Thank you for taking the time to provide us with such a great review of your stay and our park and fly service. We truly enjoy what we do here and are thrilled to be the first leg of your vacation journey. We look forward to to seeing you again in the future. Sincerely, Aimee Wright General...

Constantine, Michigan
Reviewed 1 week ago

Lovely, comfortable suite with all the amenities. We had a comfy King bed. The morning breakfast was a big surprise, a chef who prepared your choice from the limited menu. Also cereal bar, waffle bar, fresh fruit and more. We thought this was a great bargain for us. I highly recommend this place for a stay in Lansing!

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Helpful?
1Thank Diane K
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Diane, Thank you for your great review of the Quality Suites. I am glad to hear that you enjoyed your stay and were able to take advantage of our breakfast. I will be sure to pass along your kind words to the AM kitchen staff Sincerely, Aimee Wright General Manager Quality Suites West Lansing

Reviewed 1 week ago

I booked a Park and Fly stay here recently. I was informed that there was shuttle to airport and was so surprised with the call to follow up to sign up for the specific time I would want to be at airport. The beds and room were so wonderful. And the breakfast the next morning was delicious. The cook was...

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Helpful?
1Thank Judy S
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Judy, Thank you for outstanding review of our hotel. I am glad that you were able to take advantage of our park and fly services. I will be sure to pass along your kind words to our entire staff and we look forward to your next visit to Lansing! Sincerely, Aimee Wright General Manager Quality Suites Lansing

Manistee, Michigan
Reviewed 2 weeks ago

We have been using this hotel's Park and Fly package for years. Super friendly and efficient staff. The rooms are clean and spacious. The breakfast crew is very friendly and helpful. The breakfast offerings were delicious. The shuttle service to and from the airport is the most organized and professional we have ever experienced. Your vehicle is left right in...

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Helpful?
1Thank sunlover42429
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Sunlover, Thank you for taking the time to give the Quality Suites such an amazing review of your stay. I am thrilled to hear that you have had such a positive experience here year after year. I will be sure to share your kind words with the breakfast crew and the rest of the team. We look forward to...

Johnstown, Ohio
Reviewed 3 weeks ago via mobile

I stayed here on Monday night. Even though I was the only person they gave me two keys and neither worked. The keys also weren't very well marked to tell you which way to put in door. The room was nice and comfortable. The water pressure and temperature in the shower left a lot to be desired but I was...

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1Thank rotmeister
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you for taking the time to provide us with feedback about your recent stay in Lansing. Feedback both positive and negative help us as a team provide the best service possible to our guests. I would like to personally apologize about the issues that you experienced with your keys not working and I will be looking into this with...

Windsor, Ontario, Canada
Reviewed 3 weeks ago

We are from Canada but were flying out of Lansing airport to Mexico. We booked a room here with the park n fly option. Very reasonable rates. Nice room, comfortable, very clean. Free "social time" in lobby. Two free beverages per person and snacks. Free made to order breakfast in the morning as early as 5 a.m. made by two...

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1Thank travelgs
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you for taking the time to respond about your most recent stay in Lansing. I am thrilled to hear that you had such a great experience. We look forward to your next trip to Lansing, on the way to your next vacation.

Trout Lake, Michigan
Reviewed 5 weeks ago via mobile

Spacious room. Very accommodating staff. Modest distance to the State Capitol Building, etc. Easy access from I-69, but not right on the Interstate or the nearest major multi lane. Shopping centers and restaurants nearby.

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1Thank SandyRShaw
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Sandy, Thank you for taking the time to provide us with feedback about your most recent stay in Lansing. We look forward to your next stay in the area. Sincerely, Aimee Wright General Manager Quality Suites West Lansing

Windsor, Canada
Reviewed 17 January 2017 via mobile

We stayed here one night - there is not much to do in the hotel but relax in your room - which was exactly what we were looking for. Clean / Friendly and amazing Breakfast and Breakfast Staff.. We had an issue with the heat in our room. Management provided a portable heater and slashed the price in half -...

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Helpful?
1Thank SPEDFREQ
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you for taking the time to provide us with feedback about your recent stay in Lansing. I am thrilled to hear that we were able to resolve your issue immediately and you were satisfied with the resolution. We look forward to your next stay in Lansing. Sincerely, Aimee Wright General Manager

Midland, Michigan
Reviewed 16 January 2017 via mobile

Had early flight from Lansing Capital City Airport and stayed at Quality Suites on Delta Commerce Dr. Great rate included a couple drinks at Happy Hour, a hot breakfast at 4:15 am and a shuttle to the Airport..Great service, friendly and efficient. Will likely use Lansong Airport again because of Quality Suites...

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Helpful?
Thank Marty M
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Marty, Thank you for the glowing review of our property. I am glad to hear that our park and fly services worked out so well for you. We look forward to having you stay with us again in the future. Sincerely, Aimee Wright General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Quality Suites Hotel in Lansing has won the Hotel of the Year Award as well as six consecutive Platinum Awards from Choice Hotels International. First-class amenities include a complimentary continental breakfast or choose our award-winning hot breakfast option. The hotel also hosts an evening reception nightly from 5-7pm with complimentary beer, wine, and cocktails. All suites have two rooms and include a microwave, refrigerator, a sleeper sofa, and two televisions with 55 HD channels. Free high speed internet access is available throughout the hotel along with computer internet stations for guest use. The property also has a convenience store, sauna, and a complimentary airport shuttle van. ... more   less 

Additional Information about Quality Suites Hotel

Address: 901 Delta Commerce Dr, Lansing, MI 48917-9772
Region: United States > Michigan > Ingham County > Lansing
Price Range: $146 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Hotel 2.5*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Choice Hotels, Hotels.com and Travelocity so you can book your Quality Suites Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Lansing
Quality Hotel Lansing
Hotel Style:
#1 Green Hotel in Lansing
#2 Romantic Hotel in Lansing
#3 Family Hotel in Lansing
#6 Business Hotel in Lansing
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Questions & Answers

Questions? Get answers from Quality Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would choose a room not on the main floor, in order to lessen any noise from wandering guests.”
 of 5 bubbles bettyo780, 16 Nov 2016 | Read review
“Room facing back parking lot fourth floor was quiet and offered "green" view”
 of 5 bubbles HollyJ559, 29 Sep 2016 | Read review
“Most areas seem to be very quiet.”
 of 5 bubbles Cinnilouwho, 21 Aug 2016 | Read review
“Ask for first floor”
 of 5 bubbles anduts, 3 Aug 2016 | Read review
“Corner rooms have nice windows in the front room.”
 of 5 bubbles Speaker76, 7 Jul 2016 | Read review
5 of 5