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Quality Suites Hotel

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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Quality Suites Hotel
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317 Reviews from our TripAdvisor Community

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Showing 314: English reviews
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South Bend
Reviewed 1 week ago via mobile

This is still a decent hotel. The customer service is excellent, the breakfast and happy hour are both very nice. The chef for breakfast is one of the best! Great guy super friendly and very funny! Unfortunately the hotel is starting to show its age. It's time for some upgrades and some in depth cleaning. You can see the grout...

Thank James A
QualitySuitesMgr, Guest Relations Manager at Quality Suites Hotel, responded to this review

James, Thank you for taking the time to respond to the survey about your recent stay. I will be sure to pass your kind words on to Tom and the rest of the breakfast team. Your comments are very timely as I also agree with you about the carpet and it is getting replaced today as we speak. Thank you...

Tecumseh, Ontario, Canada
Reviewed 20 March 2017

My wife and I were going on vacation and flying out of Lansing Airport early in the morning and did not want to drive super early in the morning. My travel agent had informed me of this hotel where they shuttle guests To AND From the airport upon departure and arrival. I was only $129.99 for the night which included...

Thank Chance C
About Hotel's Favourite Review
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Chance, Thank for the glowing review of our property. We love being the first stop for so many guests going on vacation and we hope to see you the next time you fly out of Lansing! Sincerely, Aimee Wright General Manager Quality Suites West Lansing

Grosse Pointe, Michigan
Reviewed 2 weeks ago via mobile

Bowled over by this place. No wonder their description card in the room calls this Quality Suites one of Lansings Best Kept secrets. Made to order breakfast with a real chef "Joe" who is a hoot. Evening social with hors d'ouevres and cocktails. Every room a suite with wet bar. Thinking of making this a weekend retreat every once in...

Thank Judy R
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Judy, Thank you for taking the time to respond about your recent stay in Lansing. I am glad that you discovered us and had such a great time. I will be sure to pass along your kind words to the kitchen team and we look forward to being your home away from home. Sincerely, Aimee Wright General Manager Quality...

Atlanta, Georgia
Reviewed 3 weeks ago

Very nice hotel. Quiet and great customer service. When I initially made our reservation, they didn't have all the nights I needed available. I went ahead and made reservation and asked them to take down my name in case a room opened up. Low and behold, the next day I get an email confirmation with my added night. I was...

Thank Shawn R
Reviewed 22 April 2017

Very attractive grounds and interior. The room was a suite set up which was very nice. Breakfast is the typical continental style and items I am familiar with at 3-Star locations, but with the twist of you being able to order a selection of hot and fresh items direct from the cook - a very engaging and jolly fellow. Top...

Thank ynotbloom
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you for taking the time to provide feedback about your most recent stay in Lansing. I am glad to hear that we were able to exceed your expectations during your stay. All feedback, both positive and negative is appreciated so we are better able to serve our guests in the future. Sincerely, Aimee Wright General Manager Quality Suites West...

Reviewed 19 April 2017

The grill cook at breakfast is such a nice man. He will cook your breakfast to order and you feel like you're at Bob Evans. The food and selection was extensive. There is a pool but we didn't go, there were alot of kids. We did a park and fly and the service was fantastic. Everyone was very nice. We...

Thank Angela B
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Angela, Thank you for taking the time to provide such a great review abut your recent stay in Lansing. I am glad to hear that our park and fly package exceed your expectations and that you were able to take advantage of the breakfast before your flight. I will be sure to pass you kind words on to Tom....

Portage, Michigan
Reviewed 12 April 2017

Stayed here for the weekend while my daughter attended Shuto Con. The room was spacious and clean, and despite being an official hotel for the convention, and being busy, it was very quiet. It could use an update, decor wise, and the sink is in the bedroom part of the suite. No sleeping in while someone else is getting ready....

Thank mandy747
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you for taking the time to complete the survey for your recent stay in Lansing. We look forward to the Shuto Con event every year, and I am thrilled to hear that you and your daughter had a nice time in Lansing. Sincerely, Aimee Wright General Manager Quality Suites West Lansing

Phoenix, AZ
Reviewed 11 April 2017

Not a single thing to complain about at this hotel. Room was impeccably clean and comfortable with everything you might need available. The breakfast was amazing with a full scope of choices including cooked to order eggs, bacon/sausage, hash browns, etc.

Thank keek703
Reviewed 4 April 2017 via mobile

The Quality Inn is a little older property that is near enough to MSU to make it a convenient spot to stay. Family friendly with a large pool area. Room ar ok with a little wear and tear showing but not dirty. Maybe a 3 star in quality but gets 4 for being a great value compared to other hotels...

Thank Jake R
Houston, Texas
Reviewed 22 March 2017

We stayed while visiting family nearby. Check-in and check-out were smooth. They found and saved my daughter's little blanket (THANK YOU) so we could pick up on our way back through. Rooms were quiet and comfortable. I thought the sink placement was a little odd but it works. It's in the bedroom, just outside the bathroom. We took advantage of...

Thank JCAJCrew
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you for taking the time to provide us with feedback about your recent stay at the Quality Suites. I am happy to hear that you had such a positive experience and we were able to find your daughters blanket. We look forward to your next stay in Lansing! Sincerely, Aimee Wright General Manager Quality Suites West

86 photos of this hotel

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All Traveller Photos (43)
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Room/Suite (17)
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Management photos: Courtesy of the property manager

All Management Photos (43)
Hotel & Grounds (12)
Room/Suite (13)
Dining (6)
Business Centre/Function Rooms (3)
Other (9)
04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Quality Suites Hotel in Lansing has won the Hotel of the Year Award as well as six consecutive Platinum Awards from Choice Hotels International. First-class amenities include a complimentary continental breakfast or choose our award-winning hot breakfast option. The hotel also hosts an evening reception nightly from 5-7pm with complimentary beer, wine, and cocktails. All suites have two rooms and include a microwave, refrigerator, a sleeper sofa, and two televisions with 55 HD channels. Free high speed internet access is available throughout the hotel along with computer internet stations for guest use. The property also has a convenience store, sauna, and a complimentary airport shuttle van. ... more   less 

Additional Information about Quality Suites Hotel

Address: 901 Delta Commerce Dr, Lansing, MI 48917-9772
Region: United States > Michigan > Ingham County > Lansing
Price Range: $150 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Hotel 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Quality Inn Lansing
Quality Hotel Lansing
Hotel Style:
#1 Green Hotel in Lansing
#2 Romantic Hotel in Lansing
#3 Family Hotel in Lansing
#6 Business Hotel in Lansing
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Questions & Answers

Questions? Get answers from Quality Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There isn't a bad room but all rooms have an outdoor view”
ChanceC_12, 20 Mar 2017 | Read review
“I would choose a room not on the main floor, in order to lessen any noise from wandering guests.”
bettyo780, 16 Nov 2016 | Read review
“Room facing back parking lot fourth floor was quiet and offered "green" view”
HollyJ559, 29 Sep 2016 | Read review
“Most areas seem to be very quiet.”
Cinnilouwho, 21 Aug 2016 | Read review
“Ask for first floor”
anduts, 3 Aug 2016 | Read review
5 of 5
US$93* /night
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Prices are for 1 room, 2 adults
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