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Quality Suites Hotel

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292 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Oxford, Michigan
2 reviews
Reviewed 1 week ago

My wife and I have stayed at this award wining hotel many times as it is in close proximity to my daughters house. Every time we stay there it is hard to imagine them exceeding our expectations. The beds and abundant pillows are top quality and very comfortable. Upon arriving this time they have totally updated and renovated the main... More 

Helpful?
Thank William H
Germantown, Wisconsin
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

I will second everyone's comments regarding the complimentary breakfast......absolutely fantastic! High quality food, very generous serving sizes, and the chef, cooking crew and food staff are second to none. The hotel itself is a little dated as are the rooms. However, everything was very clean, the furniture and beds in good shape. The mattress was not the most comfortable, but... More 

Helpful?
Thank PaulS11661
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Paul, Thank you for your review of your recent stay at Quality Suites Lansing. We appreciate your feedback and I am thrilled you hear that you had such a great experience at breakfast. We look forward to your next stay in Lansing Sincerely, Aimee Wright General Manager Quality Suites Lansing More 

Toronto, Canada
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

With the price that we received for this hotel for our one-night, cut the trip in two, stay, i was expecting a dingy, noisy place. Far from it. Our two-room (living room/bedroom) suite was amazingly comfortable. King sized bed was slept in well - like dogs we slept - no ear plugs needed! The breakfast in the morning was more... More 

Helpful?
Thank Betty O
Neepawa, Canada
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 weeks ago

My husband, friends and I recently enjoyed an EXCELLENT stay at this hotel! We were treated like family with exceptional touches from all of the staff we met over our 4-day stay and Board Meeting in their beautiful Conference Room. Oh, and did I mention a most-remarkable full-cooked breakfast made to order included in the price? and the comfortable beds?... More 

Helpful?
Thank DevaMarie
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Deva, Thank you so much for the glowing review of our hotel. I am so glad to hear that you and Wayne had such a great experience while you were in Lansing. I will be sure to pass on your kind words with the staff to reinforce that all of their hard work is truly paying off. We look forward... More 

Chicago, Illinois
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 weeks ago

Have stayed at many East Lansing/Lansing hotels during MSU football season. First stay at Quality Suites Hotel. Great choice and we will stay whenever we can in the future. Rooms are very comfortable and spacious. The breakfast is great!

Helpful?
Thank P J
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear PJ, I am glad that you had a great experience during your recent stay for MSU Football. We look forward to welcoming you back next season. Sincerely, Aimee Wright General Manager Quality Suites West Lansing More 

Lansing, Michigan
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 October 2016 via mobile

Just a short over night stay but was a wonderful experience. Clean, quiet, comfortable and friendly. Was unable to check out the free drinks & breakfast so guess I will have to stay here again ! Great location, near Horrocks, Walmart, Lansing Mall, theaters, tons of restaurants.

Helpful?
Thank Margaritaville22
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you for taking the time to complete the survey on your recent stay. I am glad that you had such a nice experience the little time that you were here. The next time you are in Lansing, please come see us again for the social hour and breakfast. Sincerely, Aimee Wright General Manager More 

Antigo, Wisconsin
1 review
Reviewed 18 October 2016

my plane broke down so delta offered us to stay at your hotel. I was there when they called and asked for a shuttle. It was almost two hrs when she called us a cab. We arrived the new lady being trained said there was no reservation and try the other side of town. We took a taxi again they... More 

Helpful?
Thank christineannstanford
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Christine, Thank you for taking the time to complete the survey on your most recent stay. I apologize if there was confusion between the airline and ourselves about your reservation. I am glad that we were able to get it straightened out and that you were able to enjoy your stay. Sincerely, Aimee Wright General Manager More 

Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 October 2016 via mobile

We stayed here on a Friday to Saturday and were very impressed. The lobby is open and three stories tall, well lit and decorated very well. It had a great atmosphere during the free drinks and appetizer Friday evening as well as the cooked to order free breakfast on Saturday morning. Even with the open setting it was amazingly quiet,... More 

Helpful?
Thank Josh H
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Josh, Thank you for your glowing review of our property. I am glad to hear that you were able to enjoy many of our amenities and that you had an enjoyable stay. We hope to have you stay with us again on your next visit to Lansing. Sincerely, Aimee Wright More 

Winter Springs, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 September 2016

My number one word to describe our stay at the Quality Suites Hotel would be QUIET! Loved that I did not hear an air conditioner rattle on or off at night, did not hear a peep from other guests, no traffic noise, no elevator noise, no icemaker noise, no noise from other floors, no pet noise, just sweet silence! Arrived... More 

Helpful?
Thank Holly J
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Holly, Thank you for taking the time to write that glowing review of our property. It is our goal to have every single guest have the exact experience that you had during your stay. I will be sure to share your comments with the staff to ensure them that all of our hard work is paying off. Sincerely, Aimee... More 

Level Contributor
3 reviews
Reviewed 28 September 2016 via mobile

Our recent stay at your location proved to be one to remember. From the time we arrived Friday evening to find our spacious accommodations for our family of five to the time we left Sunday morning, when Tom (the Chef) and his great staff wished us safe travels. Your staff made our family and the other twenty people in our... More 

Helpful?
Thank Cheri N
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Cheri, Thank you for your outstanding review of our hotel during your recent stay. I will be sure to share your feedback with the staff, especially Tom and the Kitchen crew and we hope to see you again on your next trip to Lansing! Sincerely, Aimee Wright More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Quality Suites Hotel in Lansing has won the Hotel of the Year Award as well as six consecutive Platinum Awards from Choice Hotels International. First-class amenities include a complimentary continental breakfast or choose our award-winning hot breakfast option. The hotel also hosts an evening reception nightly from 5-7pm with complimentary beer, wine, and cocktails. All suites have two rooms and include a microwave, refrigerator, a sleeper sofa, and two televisions with 55 HD channels. Free high speed internet access is available throughout the hotel along with computer internet stations for guest use. The property also has a convenience store, sauna, and a complimentary airport shuttle van. ... more   less 

Additional Information about Quality Suites Hotel

Address: 901 Delta Commerce Dr, Lansing, MI 48917-9772
Region: United States > Michigan > Ingham County > Lansing
Price Range: $132 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Hotel 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Quality Inn Lansing
Quality Hotel Lansing
Hotel Style:
#1 Green Hotel in Lansing
#2 Romantic Hotel in Lansing
#3 Family Hotel in Lansing
#6 Business Hotel in Lansing
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Questions & Answers

Questions? Get answers from Quality Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would choose a room not on the main floor, in order to lessen any noise from wandering guests.”
 of 5 bubbles bettyo780, 16 Nov 2016 | Read review
“Room facing back parking lot fourth floor was quiet and offered "green" view”
 of 5 bubbles HollyJ559, 29 Sep 2016 | Read review
“Most areas seem to be very quiet.”
 of 5 bubbles Cinnilouwho, 21 Aug 2016 | Read review
“Ask for first floor”
 of 5 bubbles anduts, 3 Aug 2016 | Read review
“Corner rooms have nice windows in the front room.”
 of 5 bubbles Speaker76, 7 Jul 2016 | Read review
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