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Quality Suites Hotel

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Quality Suites Hotel
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309 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Johnstown, Ohio
Reviewed 1 February 2017 via mobile

I stayed here on Monday night. Even though I was the only person they gave me two keys and neither worked. The keys also weren't very well marked to tell you which way to put in door. The room was nice and comfortable. The water pressure and temperature in the shower left a lot to be desired but I was...

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Helpful?
1Thank rotmeister
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you for taking the time to provide us with feedback about your recent stay in Lansing. Feedback both positive and negative help us as a team provide the best service possible to our guests. I would like to personally apologize about the issues that you experienced with your keys not working and I will be looking into this with...

Windsor, Ontario, Canada
Reviewed 31 January 2017

We are from Canada but were flying out of Lansing airport to Mexico. We booked a room here with the park n fly option. Very reasonable rates. Nice room, comfortable, very clean. Free "social time" in lobby. Two free beverages per person and snacks. Free made to order breakfast in the morning as early as 5 a.m. made by two...

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1Thank travelgs
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you for taking the time to respond about your most recent stay in Lansing. I am thrilled to hear that you had such a great experience. We look forward to your next trip to Lansing, on the way to your next vacation.

Trout Lake, Michigan
Reviewed 22 January 2017 via mobile

Spacious room. Very accommodating staff. Modest distance to the State Capitol Building, etc. Easy access from I-69, but not right on the Interstate or the nearest major multi lane. Shopping centers and restaurants nearby.

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1Thank SandyRShaw
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Sandy, Thank you for taking the time to provide us with feedback about your most recent stay in Lansing. We look forward to your next stay in the area. Sincerely, Aimee Wright General Manager Quality Suites West Lansing

Windsor, Canada
Reviewed 17 January 2017 via mobile

We stayed here one night - there is not much to do in the hotel but relax in your room - which was exactly what we were looking for. Clean / Friendly and amazing Breakfast and Breakfast Staff.. We had an issue with the heat in our room. Management provided a portable heater and slashed the price in half -...

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1Thank SPEDFREQ
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you for taking the time to provide us with feedback about your recent stay in Lansing. I am thrilled to hear that we were able to resolve your issue immediately and you were satisfied with the resolution. We look forward to your next stay in Lansing. Sincerely, Aimee Wright General Manager

Midland, Michigan
Reviewed 16 January 2017 via mobile

Had early flight from Lansing Capital City Airport and stayed at Quality Suites on Delta Commerce Dr. Great rate included a couple drinks at Happy Hour, a hot breakfast at 4:15 am and a shuttle to the Airport..Great service, friendly and efficient. Will likely use Lansong Airport again because of Quality Suites...

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Helpful?
Thank Marty M
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Marty, Thank you for the glowing review of our property. I am glad to hear that our park and fly services worked out so well for you. We look forward to having you stay with us again in the future. Sincerely, Aimee Wright General Manager

Finland, Minnesota
Reviewed 25 December 2016

We arrived, after a day of traveling from Munising to Lansing through white-outs, snow squalls, and snow-packed portions of Interstate Hwys., to this modern haven-- the best Quality Inn we've ever stayed in! Its modern, spacious lobby complemented the large standard two-room suite that awaited us. Everything was modern, up-to-date, spotless and well-maintained. A solid pocket door separated the suite's...

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1Thank Bob B
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Bob, Thank you for taking the time to give us such a glowing review of your recent stay in Lansing. I am glad that we could be your haven during the crazy Michigan winter and that you were able to take advantage of so many of our amenities. We look forward to your next trip through Lansing. Sincerely, Aimee...

west michigan
Reviewed 15 December 2016

Come her 1-2x a year with friends. Love the Happy Hour and the cooked to order breakfast. The main lobby is a great place to hang out (we played cards). Price is very reasonable. The staff here make the place. We love Tom the cook-he is wonderful!! Rooms are a little tired but we would not go anywhere else.

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Thank olive1966
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you so much for your kind remarks about your recent stay in Lansing. I am thrilled to hear that you continue to enjoy our facilities and I will be sure to share your kind words with Tom and the rest of the staff. We look forward to your next visit to Lansing. Sincerely, Aimee Wright General Manager Quality Suites...

Oxford, Michigan
Reviewed 27 November 2016

My wife and I have stayed at this award wining hotel many times as it is in close proximity to my daughters house. Every time we stay there it is hard to imagine them exceeding our expectations. The beds and abundant pillows are top quality and very comfortable. Upon arriving this time they have totally updated and renovated the main...

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Thank William H
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear William, Thank you for the glowing review of our property. I am thrilled to hear that you have had such an outstanding experience each time that you have stayed with us. We look forward to your next trip to Lansing! Sincerely, Aimee Wright General Manager

Germantown, Wisconsin
Reviewed 21 November 2016

I will second everyone's comments regarding the complimentary breakfast......absolutely fantastic! High quality food, very generous serving sizes, and the chef, cooking crew and food staff are second to none. The hotel itself is a little dated as are the rooms. However, everything was very clean, the furniture and beds in good shape. The mattress was not the most comfortable, but...

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Helpful?
Thank PaulS11661
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Paul, Thank you for your review of your recent stay at Quality Suites Lansing. We appreciate your feedback and I am thrilled you hear that you had such a great experience at breakfast. We look forward to your next stay in Lansing Sincerely, Aimee Wright General Manager Quality Suites Lansing

Toronto, Canada
Reviewed 16 November 2016

With the price that we received for this hotel for our one-night, cut the trip in two, stay, i was expecting a dingy, noisy place. Far from it. Our two-room (living room/bedroom) suite was amazingly comfortable. King sized bed was slept in well - like dogs we slept - no ear plugs needed! The breakfast in the morning was more...

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Thank Betty O

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Quality Suites Hotel in Lansing has won the Hotel of the Year Award as well as six consecutive Platinum Awards from Choice Hotels International. First-class amenities include a complimentary continental breakfast or choose our award-winning hot breakfast option. The hotel also hosts an evening reception nightly from 5-7pm with complimentary beer, wine, and cocktails. All suites have two rooms and include a microwave, refrigerator, a sleeper sofa, and two televisions with 55 HD channels. Free high speed internet access is available throughout the hotel along with computer internet stations for guest use. The property also has a convenience store, sauna, and a complimentary airport shuttle van. ... more   less 

Additional Information about Quality Suites Hotel

Address: 901 Delta Commerce Dr, Lansing, MI 48917-9772
Region: United States > Michigan > Ingham County > Lansing
Price Range: $150 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Hotel 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Quality Inn Lansing
Quality Hotel Lansing
Hotel Style:
#1 Green Hotel in Lansing
#2 Romantic Hotel in Lansing
#3 Family Hotel in Lansing
#6 Business Hotel in Lansing
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Questions & Answers

Questions? Get answers from Quality Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There isn't a bad room but all rooms have an outdoor view”
 of 5 bubbles ChanceC_12, 20 Mar 2017 | Read review
“I would choose a room not on the main floor, in order to lessen any noise from wandering guests.”
 of 5 bubbles bettyo780, 16 Nov 2016 | Read review
“Room facing back parking lot fourth floor was quiet and offered "green" view”
 of 5 bubbles HollyJ559, 29 Sep 2016 | Read review
“Most areas seem to be very quiet.”
 of 5 bubbles Cinnilouwho, 21 Aug 2016 | Read review
“Ask for first floor”
 of 5 bubbles anduts, 3 Aug 2016 | Read review
5 of 5