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Residence Inn Lansing West

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#11 of 26 Hotels in Lansing
Certificate of Excellence
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123 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Northeast,ohio
Reviewed 17 February 2014 via mobile

Staff was very friendly . Check in and check out were very fast. Rooms were spacious and clean. Breakfast was great with many options. I would defiantly recon need this hotel to anyone staying in the lansing area. Hotel is located next to many restaurants and about a mile from lansing mall.

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Helpful?
Thank Btz2994
Michigan
Reviewed 11 February 2014

I stayed here over a weekend to attend a weekend dance workshop with my daughter. All was pleasant and in order. The room was quite big and updated. The breakfast was fresh and had lots of choices. It was only a 15 minute drive to downtown and perhaps 20 minutes over to East Lansing. I would recommend this hotel to...

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Helpful?
Thank purpletreegirl
Springfield, Illinois
Reviewed 8 January 2014

I was checked in at the RI in Lansing MI from April 1 - Dec 19, 2013 on business. The hotel went above and beyond to make me feel at home. The newly remodeled hotel and location makes it THE hotel to check out while in Lansing. They offer free hot breakfast and dinner during the weekdays. Sincerely, Jason Fletcher...

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Thank Jason F
Omaha
Reviewed 29 December 2013

This was our second stay at this Residence Inn and both times we've been very pleased with the room and the service. On this occasion, shortly before Christmas, there was an ice storm that moved through Lansing causing the hotel, and a good portion of the city, to lose power. The staff was as helpful as they could be during...

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Thank Aimee O
Fort Wayne, Indiana
Reviewed 17 December 2013

For business purposes, I travel throughout the week which is why I enjoy staying at all Marriott properties, especially Residence Inn's. The staff at this property was extremely helpful & accommodating. I will certainly be staying here again in the future!

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Thank Daniel F
Chicago, Illinois
Reviewed 1 December 2013

It was almost Thanksgiving Day and I hadn't made a reservation for our overnight stay. Imagine my surprise when traveling (for the first time) with my 60# dog, many of my previous :go-to" hotels said "no room in the inn"---for big dogs! She is completely house-broken, well-behaved and the owner of Canine Good Citizen medals. I was upset, but then...

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Helpful?
Thank MaddyMae5910
Batavia, Illinois
Reviewed 2 November 2013

We stayed 2 nights at this Residence Inn. Our room was clean and spacious, no problem there. Checking In and Out was fine and friendly. We were the Guest of the Day which entitled us to a free beverage from the cooler. However, this establishment has a few things to work on in my estimation. I know that this was...

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Helpful?
Thank BethRose640
TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear BethRose640, Thank you for taking the time to leave a review of the Residence Inn Lansing West. I'm glad to hear you enjoyed your clean, spacious room. I want to apologize that the rest of your stay did not meet your expectations. We are always looking for ways to improve our service, and will use your comments to do...

Reviewed 23 September 2013 via mobile

I have stayed at this Residence Inn quite a bit the past few months and have always had a wonderful stay. The rooms are extremely cleans and beds very comfortable. The service and food has also been great every time.

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Helpful?
Thank Breezie2010
TMIHospitality, Manager at Residence Inn Lansing West, responded to this review

Dear Breezie2010, Thank you for your 5 star review and kind words for our hotel. I'm happy to hear that you enjoyed your stay with us. We look forward to your next visit to the Residence Inn Lansing West. Kind thanks, Richard P. General Manager

chicago, illinois
Reviewed 21 July 2013

Our room was clean and spacious -- close proximity to Michigan State. Was greeted by a very friendly young lady working in the check-in desk.....she certainly seems like a GREAT employee! (wish I would have caught her name, but we checked in on Monday night, July 15th, for MSU orientation. We've booked our room for the MSU move-in date!

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Thank IllinoisSharon
Richard P, General Manager at Residence Inn Lansing West, responded to this review

I am happy to hear that your room was clean and that Jessica did a good job checking you into your room. Jessica does a great job making sure that guests feel welcomed when staying at our hotel. We hope to see you again in the future.

Missouri
Reviewed 12 July 2013

This hotel was in a wonderful location, right off the highway and close to tons of places to eat. Our room was very clean and had a nice layout. The extra touches, like the free microwave popcorn, dish of candy, and Paul Mitchell products made the stay even nicer!!

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1Thank fivebell
Richard P, General Manager at Residence Inn Lansing West, responded to this review

I am glad to see our location was a good fit for your stay. Thank you staying at our hotel and we hope to see you again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn Lansing west is one of the premiere hotels in Lansing, Michigan. Each room provides full-sized refrigerators, stove top, microwave, oven and dishwasher. Our suites are 50% larger than competitors, and provide quiet comfort to make you feel like you never left home. We're located near dozens of great Lansing restaurants and attractions. ... more   less 

Additional Information about Residence Inn Lansing West

Address: 922 Delta Commerce Drive, Lansing, MI 48917-9772
Region: United States > Michigan > Ingham County > Lansing
Price Range: $181 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Lansing West 3*
Number of rooms: 78
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Also Known As:
Residence Inn Lansing West Hotel Lansing
Lansing Residence Inn
Hotel Style:
#4 Romantic Hotel in Lansing
#5 Business Hotel in Lansing
#6 Family Hotel in Lansing
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Lansing West staff and other travellers.
1 question
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Lapeer, Michigan

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Questions? Get answers from Residence Inn Lansing West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are great and accessible.”
 of 5 bubbles PattyK902, 19 Sep 2016 | Read review
“High floor on an end if you need quiet”
 of 5 bubbles DDDFJD, 14 Jul 2016 | Read review
“enter and exit off Canal -there is a light there, none on Delta Commerce- it's tough getting in and out”
 of 5 bubbles maggiemae1958, 22 Jan 2016 | Read review
“Ask for a quiet room on the top-most floor, or you will hear footsteps above you.”
 of 5 bubbles 206JanF, 7 Jan 2016 | Read review
“I like the top floor and a one bedroom suite for quietness”
 of 5 bubbles sheilac542, 15 Sep 2015 | Read review
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