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Comfort Inn

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393 Reviews from our TripAdvisor Community

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Showing 390: English reviews
Plymouth
Reviewed 1 week ago

I found this hotel to be clean and comfortable. The staff was very helpful and friendly. The pool was nice and warm and my granddaughter and I enjoyed having a nice swim. The breakfast room had a nice assortment of hot and cold choices and was kept clean and supplied. Even though the hotel was completely booked, our room was...

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Helpful?
Thank sheilamV2308BC
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for choosing the Comfort Inn Lansing! Your kind words mean the world to us and it is truly a pleasure to receive positive feedback. Our team is delighted to see you enjoyed our swimming area, our complimentary breakfast and that our teams was able to go above and beyond to exceed your expectations! Thanks again for staying with...

Plainfield, Indiana
Reviewed 4 weeks ago via mobile

It is an older property but in a very good location. Front desk very friendly, check in smooth. Had our little dog with us and made us very welcome (same great treatment at a sister property in Grand Rapids-airport). Room is quiet and comfortable. Highly recommend.👍

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Helpful?
Thank Charley C
Hotelmanagergr, Assistant General Manager at Comfort Inn, responded to this review

Thank you for providing feedback regarding your recent stay at our hotel! We are overjoyed to see our staff could provide a friendly and efficient check in process. Your satisfaction is very important to us and we are pleased that you found your room to be quiet and comfortable! We look forward to provide you and your little dog the...

Maseru, Lesotho
Reviewed 4 weeks ago

We drove from Chicago and got in Lansing late in the night, we were given a room we didn't like, but the front desk quickly upgraded us to a better room. Breakfast is served with clean and quality service.

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Helpful?
Thank Ermyas B
Hotelmanagergr, Manager at Comfort Inn, responded to this review

Thank you for choosing to stay with us at the Comfort Inn Lansing. We are very happy that you enjoyed the upgraded room and the breakfast served in the morning. We look forward to serving you again the next time your travels bring you to Lansing

Reviewed 5 weeks ago

Upon check in, I gave my points card to be added for my room and my supervisors room. I travel with a group of people for work, and we stayed there for 2 weeks. I was assured at check in that I would get points for the stay. The hotel was half empty for almost the entire stay. As a...

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Helpful?
Thank carl f
Hotelmanagergr, Manager at Comfort Inn, responded to this review

Thank you for your online review and sharing with us your concerns about your stay. Please accept our apologies about the frequent stay programs terms and conditions. Unfortunately the Choice Hotels Program only allows us the opportunity to provide points to reservations booked at qualifying rates per the terms of the program. Group discounted rates unfortunately are not part of...

Bentonville, Arkansas
Reviewed 2 November 2016

What a warm and friendly welcome my wife and I received from Dwain when he checked us in. He is an excellent man to have at the Front Desk. Not too long after we had moved into our room I went to the front desk with a special request. Jessika heard my request and seemed eager to satisfy our wishes...

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Helpful?
Thank WalmartCustomer
Hotelmanagergr, Assistant General Manager at Comfort Inn, responded to this review

Thank you for choosing the Comfort Inn Lansing! It was a great pleasure to have you and your wife stay at our property. Your kind words means the world to our team and we will use this survey to serve as encouragement to continue our efforts in providing the best customer experience possible! Dwain is a fantastic addition to our...

Snover, mI
Reviewed 21 October 2016

Stayed over night as I had business at the Capitol building the following day. When I arrived, I was second guessing my choice of hotels as it is on a back street and the parking lot was dimly lit. These fears were short lived upon entering the hotel. Staff members were courteous and professional at all times. The common areas...

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Helpful?
Thank Keyshawn W
Hotelmanagergr, Assistant General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review your most recent stay at our hotel. We are very glad you gave us the opportunity to exceed your expectations! We take pride in our hotel's service and amenities. My team joins me in thanking you for providing such possible feedback and we can't wait to provide the same excellent experience the...

Buffalo, New York
Reviewed 18 October 2016

We were there for a one night stay to see a Michigan State football game. The hotel was easy to get to from East Lansing. The building was very clean, inside and out. I had limited interaction with the staff and they were very friendly. The room was spacious and had a fridge, microwave, and HD TV. WiFi in the...

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Helpful?
Thank jzak11
Hotelmanagergr, Assistant General Manager at Comfort Inn, responded to this review

We value your business and appreciate you taking the time to review your stay at our hotel! Your satisfaction is important to us and we are delighted to see you found the hotel amenities to be exactly of what you needed during your trip to the Greater Lansing Area. Thanks again for staying with us and we hope to see...

Reviewed 17 October 2016 via mobile

Pros: Super clean, quiet, great value, convenient to everything on the West Side, modern lobby, easy access to freeways. The staff is super friendly. Cons: Rooms are a little outdated, and my mattress was sagging a bit in the middle. Door to balcony would not open. A few cobwebs on the ceiling. Breakfast was fine but I noticed some dark...

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Helpful?
Thank Sara C
Hotelmanagergr, Assistant General Manager at Comfort Inn, responded to this review

Thank you for staying at the Comfort Inn Lansing! Your feedback is very important to us and we will be sure to use this information to create a better guest experience. Beginning in November, we will be breaking ground in our remodeling project for all of our guest rooms to include new bathroom tile, new bathroom vanities, new guest room...

Dover, Delaware
Reviewed 16 October 2016

Very typical Comfort Inn, smaller room with king bed and a chair. Front lobby area was being painted and remodeled so that area was a bit messy. Breakfast area pretty basic, nothing to get excited about. Nothing really to complain about overall, just was very basic. Price was pretty average, stayed at better motels for less on our road trip.

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Helpful?
Thank Philosophyguru
Hotelmanagergr, Assistant General Manager at Comfort Inn, responded to this review

Thank you for providing feedback about your recent stay at our hotel. I would like to apologize on behalf of our team for any access mess there was during your visit. Our lobby has recently been remodeled and we are truly sorry for any inconvenience that may have been caused during your trip! Your satisfaction is very important to use...

Jerusalem District, Israel
Reviewed 15 October 2016

I have travelled a lot the last 3 years and so far I haven't even once been disappointed at a Comfort Inn Hotel.I was pleasantly surprised with the nice sized pool that was actually filled with HEATED water ( not always the case) Very clean everywhere, super comfy beds, laundry room, exercise room, business room... Shortly; all one can ask...

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Helpful?
1Thank Kattsvansen
Hotelmanagergr, Assistant General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review your recent stay at the Comfort Inn Lansing. Our team is working diligently to provide a great experience for each and every one of our guests! We are elated to see you enjoyed all of the amenities we have to offer! Thank you for choosing our hotel and we hope to host...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Comfort Inn

Address: 525 N Canal Rd, Lansing, MI 48917-7710 (Formerly Hampton Inn Lansing)
Region: United States > Michigan > Ingham County > Lansing
Price Range: $119 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hampton Inn Lansing Hotel Lansing
Lansing Hampton Inn
Hotel Style:
#1 Romantic Hotel in Lansing
#1 Business Hotel in Lansing
#2 Family Hotel in Lansing
#2 Best Value Hotel in Lansing
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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Portland, OR

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor was nice and quiet”
 of 5 bubbles WalmartCustomer, 1 Nov 2016 | Read review
“Balcony rooms are nothing special, 3rd floor was quiet”
 of 5 bubbles KeyshawnW, 20 Oct 2016 | Read review
“no comment - room was quiet”
 of 5 bubbles 110ronaldn, 30 Sep 2016 | Read review
“no bad room”
 of 5 bubbles 853dianas, 25 Aug 2016 | Read review
“the room was clean and bright and everything worked. the front dest even called to make sure everything was as it should be. : ) ”
 of 5 bubbles lynnxyz, 18 Aug 2016 | Read review
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