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My wife and I spent two nights here. The check in was pleasant and efficient. The room was clean and both nights sleep were near perfect.
Breakfasts were the IAH typical but they were hot and tasted good.
Check out was with out delay and...More
Upon arrival we were greeted by the front desk, comfirmed our reservation and preferences. Gave us wonderful instructions and directions.
Our room was cleaned very well.
The only thing negative came the next morning when making coffee. There was only 1 cup, coffee k cups...More
Thank Chris S
Response from Carly K, Guest Relations Manager at Holiday Inn Express & Suites LudingtonResponded 6 January 2018
Hi Chris S,
New Years in Ludington is the absolute best! It's really a blessing to be so close to such an exciting event and we love participating in the excitement ourselves. It sounds like all in all you enjoyed your time with us and...More
We came into town for a family wedding. Bringing in tow our small elderly dog. (Noted on my Holiday Inn Gold Member profile that we travel with her.) The fact that this hotel was pet friendly was one of the main reasons we choose to...More
Thank Laura C
Response from Carly K, Front Office Manager at Holiday Inn Express & Suites LudingtonResponded 20 January 2018
Thank you for offering your honest and thoughtful feedback about your recent stay with us. It's through reviews like yours that we learn more about the guest experience and how we can grow and improve. I'm really sorry about the miscommunication that occurred...More
The check in staff was very friendly, and the breakfast was good, with a nice selection...... not all pastries! The room was nicely equipped with a fridge, micro, k-cup and clean! I would stay here again!More
Response from Carly K, Manager at Holiday Inn Express & Suites LudingtonResponded 14 November 2017
It sounds like your stay was a hit - I was so pleased to read your positive review! We love offering the most comprehensive hotel experience in town, starting from the cornerstone of complete cleanliness onward to having the largest selection of breakfast...More
We came into town for a family wedding and stayed at the Holiday Inn Express. The staff were so friendly and helpful. The whole place was clean. The beds were comfy. Breakfast was replenished as soon as something got low. The food was good and...More
Response from Carly K, Manager at Holiday Inn Express & Suites LudingtonResponded 13 November 2017
Excellence is what we strive for and it would seem we definitely knocked it out of the park with your stay! I'm so happy to read that you loved every single aspect of your time with us, including our unbeatable breakfast in the...More