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Grand Hotel

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Grand Hotel
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2,356 Reviews from our TripAdvisor Community

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Showing 2,343: English reviews
Drummond Island, Michigan
Reviewed 19 July 2015

Took my niece here for the day. We went to the lunch buffet and had a wonderful time. Great food and service. Got to explore the grounds and hotel. Nicely prices for those who are not staying the night there and a great opportunity to have wonderful dining experience.

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3Thank Kezia07
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We are pleased you were able to enjoy the hotel and the Grand Luncheon Buffet, and we hope you can stay longer on your next visit.

East Lansing, Michigan
Reviewed 18 July 2015 via mobile

This hotel has impressive views of the lakes, bridge, and countryside. There is a large porch with rocking chairs where you can sit, relax, and take it all in. One evening during our stay there was a harpist playing in the parlor which was nice. On the flip side, this hotel is old and needs maintenance and renovation. There are...

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4Thank Brianjazar
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We are sorry that you were disappointed in your stay. Please, forward your contact info to general@grandhotel.com so that a member of our management team may contact you.

London, Canada
Reviewed 17 July 2015

This was our second visit to Mackinac Island and our second time staying at Grand Hotel. Two years ago we went for just a weekend and fell immediately in love with the idyllic island and grand dame of a hotel. We vowed to return last summer, but other vacation plans took precedence. This year we were able to take advantage...

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5Thank Kodachrome_Dreams
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We are happy that we could find you a room to make your stay even more enjoyable. We appreciate your suggestions about pool hours and they will be passed along.

Santa Fe, New Mexico
Reviewed 17 July 2015 via mobile

Booked thru orbitz. Found out when arrived that only included breakfast. When we arrived we were upgraded to the garden suite which was amazing. Yes the room is dated but it was wonderful. We were treated like royalty our entire stay. We ate dinner at the grand and it rates 4 stars service of course was great. Did high tea...

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1Thank SantaFeGirl2015
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We are happy that you enjoyed your visit, and hope to see you again soon.

Milwaukee, WI
Reviewed 17 July 2015 via mobile

My husband and I spent two nights at the hotel and took advantage of all the island has to offer. Bike riding, long walks through town, golf on their beautiful courses, and eating until we were stuffed. The rooms are ornate with lots of floral wallpaper which at first was striking but then became common. The service is splendid and...

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1Thank Familytravelmaven
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We are happy that you enjoyed your stay.

Rochester Hills, Michigan, United States
Reviewed 16 July 2015

Stayed at the Grand Hotel the weekend of July 10, 2015 with my wife. This place is a time machine. Every evening everyone was dressed up for dinner and dancing. Afterwards a stroll on the porch and a view of the Big Mac Bridge is worth the effort. The place is expensive, example cocktails 3 Baileys on the rocks and...

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1Thank Bruce P
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. It sounds like you had a wonderful time, and we love to hear that. We hope to see you again for a longer visit.

San Diego, California
Reviewed 16 July 2015 via mobile

My husband has dreamed of staying here for years so we came with our best friends and booked the last available rooms for huge $$$$. What a grand disappointment. The hotel is old but not charmingly so just old and in desperate need of maintenance. The food which was included in the hotel rate was mediocre at best at dinner...

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2Thank Lisa J
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We are sorry that your stay was not as enjoyable as it should have been. If you would not mind, please forward your contact information to general@grandhotel.com for a member of our management team to contact you.

Reviewed 16 July 2015 via mobile

I don't know where to start....simply this hotel is fabulous. The food, the service...A+. Their kid's program was a hit with my 6 and 10 year old kids. (The program is free.) The program allows parents to enjoy the gourmet dinner while kids dine together with program staff and play games. In the afternoon they will take the kids on...

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1Thank Traveller1146
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We are happy to hear that your family enjoyed your stay and you were able to take advantage of all the activities designed around children during your time here.

Palm Beach Gardens, Florida
Reviewed 16 July 2015

The hotel was marvelous, civilized the way life used to be. For dinner, men wear jacket and tie and women dress up, as well. There are no jeans anywhere. The service at meals was excellent, efficient, courteous and attentive. We had a wonderful room with a water view. The balcony was fantastic, and we sat out there often. The food...

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1Thank thewanderingdiner
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We are pleased you enjoyed your stay. Next time, leave your luggage to us. Have it tagged on the mainland before you get on the boat and we will automatically transport it from the ferry to the hotel for you.

Rochester Hills
Reviewed 15 July 2015

The hotel and island are beautiful, the history is amazing, and the porch is definitely something to enjoy -- but the service is at best comparable to a mid-priced hotel. We stayed two nights and I went there expecting world-class service given the the majority of the reviews are extreme in their praise. I spent some time thinking about this...

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6Thank 704larryh
GHKellie, Social Media Manager at Grand Hotel, responded to this review

Thank you for your review. We do apologize that you did not enjoy your stay. Your experience is certainly not what we want for our guests. Your review will be shared with our management staff.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to America’s Summer Place. Every year since 1887, Grand Hotel has welcomed guests and families to Mackinac Island, where cars are not allowed and bikes and horse drawn carriages are the favored modes of transportation. As Travel + Leisure’s 500 World’s Best Hotels and Conde Nast Traveler's Top 5 Midwest Resorts in 2012, Grand Hotel offers outstanding accommodations where no two guest rooms are alike. Enjoy spectacular views of the Straits of Mackinac in a rocking chair on the world’s largest porch,complimentary children's programs, The Jewel golf course, swimming, tennis, lawn games, gardens, bicycling, carriage tours, shopping, Sadie's Ice Cream Parlor, and an experience you will never forget. ... more   less 

Additional Information about Grand Hotel

Address: 286 Grand Avenue, P.O. Box 286, Mackinac Island, MI 49757
Region: United States > Michigan > Upper Peninsula > Mackinac County > Mackinac Island
Price Range: $526 - $1,252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel 4*
Number of rooms: 390
Reservation Options:
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Also Known As:
Grand Hotel Mackinaw Island Michigan
Grand Hotel Mackinac Island Michigan
Grand Hotel Island Mackinaw
Grand Mackinac Island
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel staff and other travellers.
59 questions
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Questions? Get answers from Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a balcony room facing the golf course.”
 of 5 bubbles luiscB8885MB, 27 Nov 2016 | Read review
“All rooms great, but better view rooms are more expensive.”
 of 5 bubbles philarlington, 19 Nov 2016 | Read review
“A lake view is more expensive but worth it.”
 of 5 bubbles tommyboy48331, 15 Nov 2016 | Read review
“Ask for a lake view.”
 of 5 bubbles islandgirlWisconsin, 12 Nov 2016 | Read review
“choose lake view if available”
 of 5 bubbles michaeldG1590XN, 11 Nov 2016 | Read review
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