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BEST WESTERN Valley Plaza Inn

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BEST WESTERN Valley Plaza Inn
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306 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Valley Plaza Inn
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Showing 306: English reviews
Reviewed 13 September 2016 via mobile

Well the plumbing is terrible bathtub overflowed with black stuff coming out of it. The TV was terrible. We were told that they would fix it they didn't. They did adjust the price with them whenever I want to get my points for Best Western Rewards they didn't give them to me because they said I got it cheaper price....

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Thank Michael C
Houghton Lake, Michigan
Reviewed 12 September 2016

We had a very pleasant stay! The rooms were very clean. The internet worked very well. We liked the proximity to the event we attended (at the convention center across the parking lot.) The hotel was very clean and comfortable. We liked the checkout time being 12. We did not use the breakfast or the pool while we were there.

Review collected in partnership with Best Western
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Thank scotttF6011EG
Bethany B, Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you very much for the great review! I'm so glad we could were able to meet your expectations! We hope to see you again in the future. Sincerely, Bethany B.

Greater Detroit Area, MI
Reviewed 8 September 2016

It is okay if you just want a place to sleep. It is nice and clean, but nothing special. They have a breakfast that is hardly worth going in for. The room is so dimly lit that it was impossible to read. The flat screen TV is good quality and has the connections if you bring a computer and want...

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Thank Retired_Boater
Clare, Michigan, United States
Reviewed 5 September 2016

Random cold showers, promises to fix but never did. Biscuits and gravy every morning and they hide the yogurt because it is too expensive (this is what I was told). Dirty carpets that are not lying flat (bunched up in places).

Review collected in partnership with Best Western
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Thank Ronn B
Brooklyn, Michigan
Reviewed 2 September 2016 via mobile

This hotel is awesome. It's huge. We lived the pool and hot tub. The Mongolian buffet across the street is cheap and delishous. The staff was amazing. It was fun to walk around the hotel and check it out. Also has some cool banquet rooms for parties.. The hot breakfast was delish :)

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Thank Ashley R
Reviewed 2 September 2016 via mobile

Save your money. This hotel needs renovations. It looks like they've remodeled the entrance and just kept the rest of the Reno budget and only took pictures of the new stuff for their site. There's a great aquarium up front but the restaurant was closed the whole time and there were trash cans in the lobby collecting reason leaks. Dirty,...

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Thank Annie C
Reviewed 27 August 2016 via mobile

I booked a suite here for my daughters birthday so she could bring a few friends and enjoy the pool. We were disappointed that the movie theater was closed and at least half the games in the game room were out of order. But we did bowl so that was fine. The room was nothing special for the price. The...

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Thank Natalie D
Sudbury
Reviewed 21 August 2016

This is an excellent hotel facility. Fabulous breakfast, Lots of parking. A very deep and separate shallow swimming pool. Sauna. Hot tub. Very nicely decorated. Quiet end of the city of Midland. Easy on/off access to the highway. Would definitely return here.

Review collected in partnership with Best Western
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Thank randy1941
Fort Wayne, Indiana
Reviewed 8 August 2016

This hotel has many features advertised that are no longer available, or have been broken for a while that the staff is aware of. Customer service not very helpful. I found a bug in my bed on the morning we were checking out, the refrigerator sounded like it was going to explode, we unplugged it. I would not recommend this...

Review collected in partnership with Best Western
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Thank pkhughes64
Bethany B, Manager at BEST WESTERN Valley Plaza Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

Chicago, Illinois
Reviewed 29 July 2016

i am a frequent visitor to this hotel.the staff are great but every mourning when i eat breakfast there if Eric is there attending the desk i have to sit out of eyesight so i don't have to see him picking his nose and rolling them around his fingers then eating them..i don't usually complain but i have seen it...

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1Thank kimmy3131

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about BEST WESTERN Valley Plaza Inn

Address: 5221 Bay City Road, Midland, MI 48642
Region: United States > Michigan > Midland
Price Range: $106 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Valley Plaza Inn 2.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Best Western Valley Plaza Hotel Midland
Best Western Midland
Midland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Valley Plaza Inn staff and other travellers.
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over a year ago

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Questions? Get answers from BEST WESTERN Valley Plaza Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms by pool if you have children/grandkids and rooms by the pool on right side have access to courtyard for outside fun!”
 of 5 bubbles kandj713, 14 Mar 2017 | Read review
“Go somewhere else.”
 of 5 bubbles 858reneeh, 12 Mar 2017 | Read review
“Ask to be away from the expressway side.”
 of 5 bubbles sampierpat, 3 Feb 2017 | Read review
“First floor with slider door right outside.”
 of 5 bubbles gobles74, 16 Nov 2016 | Read review
“upstairs balcony are a nice size and offer a nice look of a well kept yard children safe.”
 of 5 bubbles fjfedewa, 20 Oct 2016 | Read review
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