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BEST WESTERN Valley Plaza Inn

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BEST WESTERN Valley Plaza Inn
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290 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Midland, United States
Reviewed 11 January 2016

for $113 per night, I would have expected a more welcoming experience. When we walked in, the strong oder of overly deep fried foods knocked you off your feet. The couches in the lobby were dirty and it was obvious that no one enforced the no smoking rule because the hallway reeked of smoke!

Review collected in partnership with Best Western
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Helpful?
1Thank Julie B
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

Michigan City, Indiana
Reviewed 11 January 2016

This property offers extremely accommodating and friendly staff. It is in desperate need of some remodeling. The beds were comfy but rooms feel drab and a little dirty. But it is a decent value and kids love it.

Review collected in partnership with Best Western
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Helpful?
Thank victoriaaD3596JU
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Jackson Center, Ohio
Reviewed 10 January 2016

This was a great place to stay. The hotel was very clean and quiet. although I was to tired to enjoy them, they had two indoor pools and a hot tub. they also have an excellent hot breakfast. a great feature with this hotel is the bowling alley, and grill right next door. this hotel allowed trucks to park in...

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Helpful?
Thank leonc15
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Auburn, United States
Reviewed 4 January 2016

Our stay at your Motel was great and the location of it being near the Gimmicks was a plus Everyone done a great job. Thank youI would recommend your Motel to my friends and family. For anyone who is looking for somewhere to stay and have all the conviences they need Best Western is the place to stay.

Review collected in partnership with Best Western
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Helpful?
Thank Wendy K
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Oxford, United States
Reviewed 4 January 2016

The kids pool is great and the hot tub if the water is hot is also great. Many games in the game room were out of order and in need of attention. The breakfast was delicious. Overall average hotel but the price should be much less in my opinion.

Review collected in partnership with Best Western
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Helpful?
Thank Shannon F
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Midland, United States
Reviewed 30 December 2015

When I chose this establishment I did so based on my experience with their conference and banquet center ambiance as well as cleanliness and thought the hotel would be of the same quality. While the lobby seemed very welcoming the room was not. The night table next to the bed had cracker crumbs next to the lamp, the mirrors were...

Review collected in partnership with Best Western
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Helpful?
Thank Kevin I
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

Pacific Coast
Reviewed 30 December 2015

Best Westerns are our "go to" place when traveling, however this location did not necessarily fit the standard Best Western product. The staff was friendly and helpful, but the building itself caused problems. These may not bother some people, but had I known beforehand I would have chosen a different hotel, so I'm posting this to allow others to be...

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Helpful?
Thank calake5
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

Northville, United States
Reviewed 30 December 2015

My husband and I checked in without difficulty. The room was comfortable, clean, amenities all worked. The pool was warm and clean, the game room was next to it and comfy and clean. We asked to change to a room near the pool upon check in, and the request was easily granted. As Christmas was the next day, and we...

Review collected in partnership with Best Western
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Helpful?
Thank Mark K
Lake Ann, MI, United States
Reviewed 14 December 2015

The decor is out of date, but overall it is a decent hotel. While traveling with kiddos this is a good option. They have two pools, one of them being a large kiddy pool, and the larger pool has a nine foot section which don't find often in hotel pools. It also has a sauna and hot tub. The staff...

Review collected in partnership with Best Western
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Helpful?
Thank Katie M
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Grand Rapids, MI
Reviewed 14 December 2015

Hockey group had a great stay. We were treated very well. Front desk was great. Hotel was very comfortable and clean. Kids liked the breakfast bar. Great location for hockey since it is less than a mile from the rink. We would stay again.

Review collected in partnership with Best Western
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Helpful?
Thank kimbill97
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about BEST WESTERN Valley Plaza Inn

Address: 5221 Bay City Road, Midland, MI 48642
Region: United States > Michigan > Midland
Price Range: $103 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Valley Plaza Inn 2.5*
Number of rooms: 151
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Also Known As:
Best Western Valley Plaza Hotel Midland
Best Western Midland
Midland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Valley Plaza Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Valley Plaza Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor with slider door right outside.”
 of 5 bubbles gobles74, 16 Nov 2016 | Read review
“upstairs balcony are a nice size and offer a nice look of a well kept yard children safe.”
 of 5 bubbles fjfedewa, 20 Oct 2016 | Read review
“This side of town has lost some of it's attractions, but everything is ten minutes away on the nearby expressway.”
 of 5 bubbles Vangogh61, 20 Sep 2016 | Read review
“courtyard view with balcony or patio.”
 of 5 bubbles kimberlyr469, 20 Aug 2015 | Read review
“Rooms with fridge, because some don't have it.”
 of 5 bubbles hooby2015, 3 Aug 2015 | Read review
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