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BEST WESTERN Valley Plaza Inn

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284 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Valley Plaza Inn
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Showing 284: English reviews
Pacific Coast
Reviewed 30 December 2015

Best Westerns are our "go to" place when traveling, however this location did not necessarily fit the standard Best Western product. The staff was friendly and helpful, but the building itself caused problems. These may not bother some people, but had I known beforehand I would have chosen a different hotel, so I'm posting this to allow others to be...

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Helpful?
Thank calake5
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

Northville, United States
Reviewed 30 December 2015

My husband and I checked in without difficulty. The room was comfortable, clean, amenities all worked. The pool was warm and clean, the game room was next to it and comfy and clean. We asked to change to a room near the pool upon check in, and the request was easily granted. As Christmas was the next day, and we...

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Helpful?
Thank Mark K
Lake Ann, MI, United States
Reviewed 14 December 2015

The decor is out of date, but overall it is a decent hotel. While traveling with kiddos this is a good option. They have two pools, one of them being a large kiddy pool, and the larger pool has a nine foot section which don't find often in hotel pools. It also has a sauna and hot tub. The staff...

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Helpful?
Thank Katie M
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Grand Rapids, MI
Reviewed 14 December 2015

Hockey group had a great stay. We were treated very well. Front desk was great. Hotel was very comfortable and clean. Kids liked the breakfast bar. Great location for hockey since it is less than a mile from the rink. We would stay again.

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Helpful?
Thank kimbill97
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Saginaw, United States
Reviewed 3 December 2015

We had our family Christmas Party in the Observation Room. It was very roomy for 45 people and worked out well. It was set up with round tables with vinyl table coverings and they even set up a Christmas tree. The room was clean buy starting to show its age and in need of some remodeling. The beds were comfortable....

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Helpful?
Thank Brian P
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Findlay, Ohio
Reviewed 29 November 2015

We stayed there over Thanksgiving, 12 family members. The entire staff was very accommodating when we needed extra space for eating and just sitting around talking. I can't say enough about how nice all of the staff were.

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Helpful?
Thank Steve W
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Midland, United States
Reviewed 23 November 2015

I was really impressed with the cleanliness of our room. It had a fridge and a microwave as well as an additional sink in the room outside the bathroom, which was very handy! The all brick walls and hallways created a warm and unique character. The hotel isn't much to look at from the outside but once inside it was...

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Helpful?
1Thank Hanah W
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Barberton
Reviewed 16 November 2015

Quite hotel with very large rooms. Close to Bay City and Frankenmuth. Staff is excellent and attentive to every need. Will stay here again when I am in the area. Recommended to all who visit the area. Great for hunting,fishing,snowmobileing and all winter sports

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Helpful?
Thank Larry G
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Frankfort, United States
Reviewed 13 November 2015

Excellent quality, comfortable and convienent to everything. Will use Best western in the future. Friendly staff and clean. Breakfast was excellent. Extended checkout was granted. Will plan to stay at Best Western's in the future.

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Helpful?
Thank Tom M
Rachel L, Front Office Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 10 November 2015 via mobile

Not your normal Best western, once I stayed and did their survey, they asked me not to return.# not that we were ever going to..# Bad customer service, this is the only,Best western I've ever had trouble with, the staff was very very friendly,and helpful , however the bad far out weighed the good, do your self a favor, find...

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Helpful?
1Thank Rhonda C

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about BEST WESTERN Valley Plaza Inn

Address: 5221 Bay City Rd, Midland, MI 48642-6351
Region: United States > Michigan > Midland
Price Range: $108 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Valley Plaza Inn 2.5*
Number of rooms: 151
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Also Known As:
Best Western Valley Plaza Hotel Midland
Best Western Midland
Midland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Valley Plaza Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Valley Plaza Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor with slider door right outside.”
 of 5 bubbles gobles74, 16 Nov 2016 | Read review
“upstairs balcony are a nice size and offer a nice look of a well kept yard children safe.”
 of 5 bubbles fjfedewa, 20 Oct 2016 | Read review
“This side of town has lost some of it's attractions, but everything is ten minutes away on the nearby expressway.”
 of 5 bubbles Vangogh61, 20 Sep 2016 | Read review
“courtyard view with balcony or patio.”
 of 5 bubbles kimberlyr469, 20 Aug 2015 | Read review
“Rooms with fridge, because some don't have it.”
 of 5 bubbles hooby2015, 3 Aug 2015 | Read review
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