Holiday Inn Express & Suites Monroe, an IHG Hotel
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About
Welcome to Holiday Inn Express & Suites MONROE, your Monroe “home away from home.” Holiday Inn Express & Suites MONROE aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
For those interested in checking out River Raisin National Battlefield Park (2.0 mi) while visiting Monroe, Holiday Inn Express & Suites MONROE is a short distance away.
You’ll enjoy relaxing rooms that offer air conditioning and a refrigerator, and you can stay connected during your stay as Holiday Inn Express & Suites MONROE offers guests free wifi.
The hotel features 24 hour front desk. Plus, Holiday Inn Express & Suites MONROE offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
If you like ribs, Holiday Inn Express & Suites MONROE is conveniently located near Applebee's, which is known for serving up this local favourite.
If you’re looking for something to do, Sterling State Park (0.2 mi) and Heck Park (1.0 mi) are a nice way to spend some time, and they are all within walking distance of Holiday Inn Express & Suites MONROE.
Holiday Inn Express & Suites MONROE puts the best of Monroe at your fingertips, making your stay both relaxing and enjoyable.
Location
Reviews
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Booked this location solely on having a free night won at a school raffle. Being extremely Covid responsible we felt comfortable after talking to the Assistant GM Neiko who was very accommodating during the reservation process to even upgrading our room once I stated it was for my daughter's 10th bday (which is the only reason we did a hotel from the get go, as our local Holiday Inn is under renovations for their suites).
The Pros:
It is located near the I75 freeway.
It is also located near Sterling State Park so those wanting easy access (especially those fishing) this is your place.
They offered 1 hr of reserved pool time. This is awesome for those Covid responsible.
The Cons:
Besides a subway sandwich shop near there isn't much for dinning without driving 10-15 min away.
With alot of boat traffic the parking lot was over ran with boats.
The ONLY employee working on a full capacity Saturday night was the front desk person. She was doing her best but easily overworked as she was doing the work of 3-4 ppl. On a Saturday there needs to be more help.
My wife was getting the executive two room suite ready for our kids after our reserved swim and pulled out the couch bed and had FECES smeared all over the sheets. We checked in at 5pm and were packed and ready to go by 930pm. The sole front desk employee apologized and asked if we'd like to move rooms. You couldn't pay me to stay here again. I spoke to Neiko the next morning and he apologized and promised to refund the full amount that was charged on our free room. It took 4 days to get refunded. I asked to speak to the GM Rob and have not received a call from him going on 4 days. It may be another complaint to him or another dirty room (read the other reviews) but to me it made my 10 year old cry after a awesome day for her bday. Not one phone call from him or anyone from their location or corporate.
***If you're traveling up north and plan on staying around here for the night. Don't. There's other hotels on the same street or better yet drive further north about 10 min for more proven hotels. This hotel is a wannabe newer hotel but comes across like a Knights Inn on so many levels. Very disappointed in IHG and would stay away from their properties until the stench of this location is free from my mind***
But the breakfast is amazing! The 2 ladies that run the breakfast are friendly and very helpful if you need anything
Whenever we are in the area which a few times a year we always stay here!
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