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Aqua Hotel trincomalee

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Aqua Hotel trincomalee
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320 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Cancun, Mexico
Reviewed 2 weeks ago

the location is excellent. right in the beautiful beach and cool bar. Although it wasnt expensive, the rooms are not so clean, we had to ask for toilet paper and soap. We had to change rooms for the second night because our door didnt open and in both rooms we found cockroaches.

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Helpful?
Thank guajardo93
AquaandFernandosbar, Manager at Aqua Hotel trincomalee, responded to this review

Hi Guajardo93, Thank you very much for sharing your experience. We are happy to hear that you enjoyed spending time with us and we are extremely sorry about the room and the menu due to the major renovation we had in hotel premises. Thank you.

Dambulla, Sri Lanka
Reviewed 2 weeks ago

We have chosen this hotel for its location as it is perfectly situated right on the beach. It has a small but clean pool and a cozy bar. The drinks are all right, but the food is no so good. Also they only had one third of the menu available and the food which was available came in small portions...

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Helpful?
Thank Juste R
AquaandFernandosbar, Manager at Aqua Hotel trincomalee, responded to this review

Hi Juste R, Thank you very much for sharing your experience. We are happy to hear that you enjoyed spending time with us and we are extremely sorry about the room and the menu due to the major renovation we had in hotel premises. Thank you.

Reviewed 18 February 2017 via mobile

Very beautiful day for the beach and the hotel clean . all people very friendly best day in Sri Lanka I would like to come back in the future. Beautiful little wavy but the ocean coast thank You so much!!

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Helpful?
Thank Csaba B
AquaandFernandosbar, Manager at Aqua Hotel trincomalee, responded to this review

Hi Csaba B, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Thank You.

Reviewed 16 February 2017

Just got back from 2N/3D trip in Trinco. I wanted to write a review on the last night it self but had a quick look through some of the other reviews to see what people think of this place. Aqua is not a star class property and they don't claim to be so. What you see is what you get....

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Helpful?
Thank Dan O
AquaandFernandosbar, Owner at Aqua Hotel trincomalee, responded to this review

Hi Dan O, Thanks for spending time with us. We work hard to make our guests happy and appreciate your feedback!. Thank You.

Milan, Italy
Reviewed 19 January 2017 via mobile

My boyfriend and me spent a week at aqua inn hotel between July and August 2016 and we booked a standard room in advance which was way pricyer than every other hotel we booked in Sri Lanka. 60€ per night for the standard room. It was awful, exactly what you can see in the pictures. The second day we tried...

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Helpful?
Thank AleMA88
Lisbon, Portugal
Reviewed 14 January 2017

thieves stole 100 euros and 10 000 rupees from my wallet. When I asked the staff for some help they just didn`t care at all terrible! I rented a scooter for a day and while I was out probably the cleaning lady took it. I`m 10000000000 % sure because I counted the money that very morning before I left the...

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Helpful?
1Thank Marcin M
AquaandFernandosbar, Manager at Aqua Hotel trincomalee, responded to this review

Dear sir Thank You for commenting on trip advisor regarding our hotel. Politely I would like to remind you regarding the support we gave you during the incident and should I Mention that the staff member of cleaning service is innocent and has nothing to do with this matter. Even we asked you to lodge a complain on this matter...

Reviewed 21 December 2016 via mobile

Straight up, this review is for the bar (i didn't stay in the accommodation, so can't comment there), amazing peace, just sit and watch/listen to the waves roll in. They have an area built a simple area to sit upstairs which is in keeping with the surrounds. What a relaxing way to spend an evening looking directly over the water...

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Helpful?
Thank Frog4114
AquaandFernandosbar, Manager at Aqua Hotel trincomalee, responded to this review

Dear Sir, Thanks for spending time with us. We work hard to make our guests happy and appreciate your feedback!. Thank You.

Oman
Reviewed 19 December 2016 via mobile

I visited and enjoyed various cocktails, it was good. Seating arrangements is very nice it is just near sea and there is also one floor up good arrangement is there. They are serving liquor plus dinner items also

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Helpful?
Thank Rahul D
AquaandFernandosbar, Manager at Aqua Hotel trincomalee, responded to this review

Dear Rahul, Thanks for spending time with us. We work hard to make our guests happy and appreciate your feedback!. Thank You.

Amsterdam, The Netherlands
Reviewed 20 November 2016 via mobile

This hotel has a hip beachbar. We had one of the 3 nice spacious luxury rooms with fan, airco, tv, fridge and good hot shower, outside lounchbench and comfortable 2 person bed ( it is not one of the kingsize beds were you can sleep with 3 persons if you have a todler and there is not enough room for...

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Helpful?
Thank MHA66
AquaandFernandosbar, General Manager at Aqua Hotel trincomalee, responded to this review

Dear Guest, Please accept our apology for the inconvenience caused in this regard and Thank you very much for your comments. Accordingly I will make sure to take actions against the mangers behavior and also enhance the staff performance so that you may not face the same in the future. Thank You.

Isla Mujeres, Mexico
Reviewed 6 November 2016 via mobile

Our friends arrived a day before us very late and were unable to get into their room and had to sleep on the beach. The management made it up to them by comping one of the nights, but word of advice is to get there at a reasonable hour for check in. The room they stayed in was not one...

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Helpful?
Thank jersey0626_12
AquaandFernandosbar, Manager at Aqua Hotel trincomalee, responded to this review

Dear Jersey, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

302 photos of this hotel

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Pool/Beach Area (30)
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Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
We have accommodation to suit all budgets from Backpacker Caves to Standard rooms. The facilitis are what makes Aqua Inns attractive an outside pool, Herbal Steam Room, licensed beach bar, italian coffee machine serving espresso and cappuchino. A top 5* padi dive center, water sports and pigeon island trips. An aryuvedic spa, sun beds, Fernando's bar and grill restuarant serving , BBQ and many western and sri lankan dishes, beach bonfires, DJ parties on occasion. Yoga has just been introduced at sunrise and sunset ... more   less 

Additional Information about Aqua Hotel trincomalee

Address: 42 Alles Garden | Uppevelli, Trincomalee 31000, Sri Lanka (Formerly Aqua Inns)
Region: Sri Lanka > Eastern Province > Trincomalee
Price Range: $31 - $70 (Based on Average Rates for a Standard Room)
Number of rooms: 45
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Questions & Answers

Here's what travellers have asked, with answers from Aqua Hotel trincomalee staff and other travellers.
3 questions
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Sri Lanka
over a year ago

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Questions? Get answers from Aqua Hotel trincomalee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“you get options for budget rooms, with or without a/c or luxury”
guajardo93, 6 Apr 2017 | Read review
“Stay in the caves as an experience!”
566dano, 15 Feb 2017 | Read review
“Come to the bar and enjoy the party!! But it may be more comfortable to spend a night in an tent on the beach...”
InesS156, 24 Aug 2016 | Read review
“Pay the extra for the new ones”
IanD64, 29 Sep 2015 | Read review
“There are some good clean rooms, book it as early as possible, contact reception for details.”
leonidlif, 19 Aug 2015 | Read review
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