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Fairfield Inn & Suites Muskegon Norton Shores

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Traveller (23)
Room & Suite (21)
Dining (2)
Overview
  • Excellent49%
  • Very good37%
  • Average9%
  • Poor2%
  • Terrible3%
Travellers talk about
“muskegon area”(11 reviews)
“room change”(2 reviews)
“felt modern”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites Muskegon Norton Shores
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Offers from Fairfield Inn & Suites Muskegon Norton Shores
Special Offer: Member Rates
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (182)
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Traveller rating
84
68
18
5
6
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LanguageEnglish
84
68
18
5
6
Show reviews that mention
All reviewsmuskegon arearoom changefelt modernnewer hotelfree breakfastsubmarine museumbreakfast offeringsking suiteshopping and restaurantschocolate chip cookiesdifferent locationsperfect stayslamming doorsstayed here for one nightgreat poolwould definitely stay here againamusement park
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1 - 5 of 181 reviews
Reviewed 28 February 2018 via mobile

We have stayed at the Fairfield Inn in Norton Shores many times, but will not be doing so again. The desk clerks are all very friendly & helpful, it’s a well kept property, & a great location. What is extremely annoying is that the lobby/...More

1  Thank illegallyblonde2
Response from FairfieldMKGNS, Front Office Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 2 March 2018

Thank you so much for writing a review on trip advisor. I am so sorry you will not be staying at our hotel again. Please know we will be speaking to the staff regarding your complaint about the Fox News issue. The information you were...More

Reviewed 22 January 2018

This hotel is surrounded by several shopping centers and not far from US 31. It is also within walking distance to several eateries. I chose this hotel to be near family and to have a place that I could retreat to - this place fit...More

Thank Lori S
Response from FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 23 January 2018

Thank you for the great review! We truly appreciate the kind words regarding the location and the staff. I am pleased to hear this was a convenient location for you while traveling during the Holiday. We hope to see you again next time your travels...More

Reviewed 4 January 2018

We needed a place to stay overnight after spending the day luging at the Muskegon Sports Complex. This hotel is 10 to 15 minutes away, but we like the Fairfield brand. The hotel and room were clean and comfortable. Free breakfast with the usual items....More

Thank DEBBI1950
Response from FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 9 January 2018

Thank you so much for taking the time to fill out our survey, they really mean a lot to the hotel and staff. It is so great to see you enjoyed your stay with us. Scores and comments like these show the staff that all...More

Reviewed 4 December 2017

When we arrived at this hotel to attend a funeral in Muskegon, we found out the front desk had given our reserved room to another guest, for some reason thinking they were us. That was not a problem (aside from our daughter having to sleep...More

Thank Stina36116
Response from FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 6 December 2017

Dear Stina36116- Thank you for choosing our property during your stay in Muskegon. I appreciate you taking the time to write a review and voice the concerns that you had during your stay. I apologize for the mix up with your reservation and the additional...More

Reviewed 18 November 2017

Stayed here one night on route to children's school activity. Pretty standard chain hotel, but the room is spacious, very clean, and things are in good shape. Very quiet. The staff is very friendly. Free breakfast has great hot and cold selections. The taste is...More

Thank walkingabout2014
Response from FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton ShoresResponded 19 November 2017

Thank you for taking the time to leave this five star review!! I am so pleased to hear that you enjoyed all the amenities the property has to offer from breakfast to wifi. We look forward to seeing you next time your travels bring you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$92 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (21)
Dining (2)
Questions & Answers
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Keeta2
31 August 2014|
AnswerShow all 3 answers
Response from FairfieldMKGNS | Property representative |
Unfortunately, pets are not allowed at this location. However, there are some pet boarding locations nearby to the hotel including Dog Star Ranch and Kaley Park Kennels.
0
Votes
Room Tips
"Use your AmEx card in case they double charge you."
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"Pool on first floor near door and that door slams closed in morning work hours.."
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"We were right by the elevator, and noticed no noise. Very convenient to everything."
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"Stay away from the pool area on the 1st floor as the floor around could be wet & loud!"
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