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Hampton Inn Muskegon

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Traveller (15)
Room & Suite (22)
Pool & Beach (9)
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Overview
  • Excellent52%
  • Very good31%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“room was clean”(28 reviews)
“nice hotel”(23 reviews)
“grand haven”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Muskegon
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Muskegon
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (394)
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Traveller rating
200
121
42
20
8
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LanguageEnglish
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200
121
42
20
8
Show reviews that mention
All reviewsroom was cleannice hotelgrand havenmuskegon areadecent breakfastgreat place to staycomplimentary breakfast islocation was perfectstaff was very friendlyshopping and restaurantshotel is locatedthe breakfast areanice areadefinitely stay here againhot tubhotel roomother hotels
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1 - 5 of 391 reviews
Reviewed 3 weeks ago

I come home to visit Muskegon about every two years. I stay at this location most of the time that I come home. The service is always great at this location. The inside pool area is great all year. The location is great because of...More

Review collected in partnership with Hampton
Thank reubenlgerman
Response from Laura P, Manager at Hampton Inn MuskegonResponded 3 weeks ago

Good evening, and thank you for once again choosing to stay with us when you make the trip home! I am delighted to see that time and again you experience our excellent guest service and warm hospitality. We certainly look forward to your next trip...More

Hotel's Favourite
Reviewed 27 November 2017

we had a great experience and a great staff especially Madison at the desk...she was very accommodating. the room was great and bed was comfortable. we were given a complimentary upgrade to the whirlpool suite and enjoyed it. the layout and design of the room...More

Review collected in partnership with Hampton
Thank bsmathiot68
Response from Laura P, General Manager at Hampton Inn MuskegonResponded 8 December 2017

Good Morning, Thank you for completing a review regarding your recent stay with us at the Hampton by Hilton Muskegon. I am glad to hear that Madison was great at the desk and was able to make your stay with us enjoyable. We do look...More

Reviewed 1 April 2018

Was there for an entire week on business and was first time in the city. Hotel was quiet and convenient to shopping. Mattress was very comfortable and had nice pillows. Able to control the temperature and the shower had nice water pressure. Breakfast was the...More

Review collected in partnership with Hampton
Thank dkerber2018
Response from Laura P, Manager at Hampton Inn MuskegonResponded 3 April 2018

Hello, and thank you for choosing to stay with us at the Hampton Inn by Hilton Muskegon during your week long business trip! I am delighted to see that you were able to customize your accommodations to your exact needs, as well as that you...More

Reviewed 20 January 2018

Accommodations were clean and comfortable, although the hot tub in the room was loud and could use some detailing overall the stay was pleasant. Major turn off was standing only use of the business center that was inconsiderate compared to anywhere I've ever stayed that...More

Review collected in partnership with Hampton
Thank horacel2018
Response from Laura P, Manager at Hampton Inn MuskegonResponded 20 January 2018

Good morning, and let me begin by thanking you for choosing the Hampton Inn by Hilton for your recent stay! I am delighted to see that you found your accommodations to be clean and comfortable, making for a pleasant stay. I do apologize, however, that...More

Reviewed 16 January 2018

I get the feeling that upper management must have been trying to service my room, because I have never before encountered cleaning staff that doesn't understand the workings of a coffee pot (all of the essential components for each day) and the difference between decaf...More

Review collected in partnership with Hampton
Thank Texas_Pranger
Response from Laura P, Manager at Hampton Inn MuskegonResponded 17 January 2018

Good afternoon, and let me begin by expressing my gratitude regarding your choice to stay with us at the Hampton Inn by Hilton Muskegon. I would like to express my sincerest apologies that you were not provided with the service you expected of us. It...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$118 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (22)
Pool & Beach (9)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
samarfouani
14 July 2017|
AnswerShow all 6 answers
Response from septaleon | Reviewed this property |
I did not have any problems during my stay
0
Votes
Trishb
10 August 2015|
Answer
Response from Shelby E | Property representative |
Unfortunately, our hotel does not permit pets in the guest rooms. Only service animals are allowed. Robert Taylor General Manager
0
Votes
Room Tips
"The fourth floor was very quiet. I know there were a lot of kids on the lower floors."
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"Our room was on the fourth floor in the front. It was quiet, but keep in mind the place was not very full..."
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"Our 4th floor room had a view of the reservoir, past the air handling unit. But we could still hear a bit of..."
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"I like King Rooms."
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