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Hampton Inn Muskegon

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Hampton Inn Muskegon
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324 Reviews from our TripAdvisor Community

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Showing 322: English reviews
Macomb, Michigan
Reviewed 21 June 2016

Hotel was very clean and the staff was very friendly and helpful. The pool was great too! Hotel was near a lot of shopping and not far from Lake Michigan which was nice. I would definitely stay here again!

Review collected in partnership with Hampton
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Helpful?
Thank michellehU5458DJ
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

Michelle, I couldn't agree more, being so close to Lake Michigan is AWESOME! I am pleased to hear that my staff was very friendly and helpful! The pool sure is a nice way to cool off and relax! Hope to see you again soon!

Waveland, Indiana
Reviewed 18 June 2016

We were in town for my daughter’s graduation. This hotel had the best price for that Friday night and we had stayed here before. It is a good, clean, well maintained hotel. The staff is nice and helpful. We had two rooms, one was very nice, the other was ok but, the bathroom floor was not cleaned well and got...

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Helpful?
Thank David S
Hagerstown, MD
Reviewed 4 June 2016

It's time for a re-do. Although it was very clean and the staff friendly, the hotel was dark, there was a big chip off of the enamel on the tub, and the wood on our bathroom door was shredded at the bottom (can't imagine how that would happen). PLUS, we're having trouble with housekeeping staff not turning the king sheets...

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Helpful?
Thank MaryC508
Lisa G, General Manager at Hampton Inn Muskegon, responded to this review

I sincerely apologize for the maintenance issues you experienced at the hotel. Please know our staff is working diligently to correct those problems. I was happy to hear the positive comments about the staff and cleanliness of the hotel. Come again soon!

Lincoln Park
Reviewed 4 June 2016

Staff was very helpful and caring, exceeded expectations, rooms clean, best continental breakfast, pool area clean and inviting, the best hotel we have stayed at in a long time, definitely will be back to this hotel

Review collected in partnership with Hampton
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Helpful?
Thank Matthew H
Lisa G, General Manager at Hampton Inn Muskegon, responded to this review

Thanks for the five star review! We strive to be "the best" and I am happy we achieved that with your stay! See you again soon...

Milwaukee, Wisconsin
Reviewed 2 June 2016

Best hotel option in Muskegan ! Great service, great rooms, great for families or leisure travelers. Right near lots of shopping and restuarants as well! Would definitely stay here again if I were visiting the area!

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Helpful?
Thank Carolyn L
Lisa G, General Manager at Hampton Inn Muskegon, responded to this review

I couldn't agree more! Thanks for the great review. We look forward to welcoming you back the next time your travels bring you to Muskegon.

Birmingham AL
Reviewed 2 June 2016

In town for family Memorial service. Hotel very accommodating about getting family rooms together (5). Good stay. The Staff was helpful and respectful (of the sadness) once they were made aware of the occasion.

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Helpful?
Thank 462meredithb
Lisa G, General Manager at Hampton Inn Muskegon, responded to this review

I am sorry for the circumstances that brought you to the hotel, but we were happy we could accommodate your family. We hope you will visit us again soon!

Allegan, Michigan
Reviewed 1 June 2016 via mobile

Very nice place. We had a room with two queens. Very comfy and very nice. I have stayed in higher priced hotels, This one is by far the best. Great value by comparison. Beautiful pool with a fireplace. Breakfast was good, and there was plenty of seating I did not feel crowded.

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Helpful?
Thank financialrep
Lisa G, General Manager at Hampton Inn Muskegon, responded to this review

I loved reading your review! Thank you so much! I am happy to hear our rooms with two double beds suited your needs. We will see you again soon...

West Bloomfield, Michigan
Reviewed 1 June 2016

Not worth the price. I used my points to book the room but the room given was definitely not worth the price. Even the refrigerator in the room was not working. Staff didn't even bothered to ask for a water bottle being HHonor member and was little rude in dealing with customers.

Review collected in partnership with Hampton
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Helpful?
Thank 246harishk
Lisa G, General Manager at Hampton Inn Muskegon, responded to this review

I am so sorry you weren't recognized as a Hilton Honors member, you truly are valued and I apologize the staff didn't make you feel that way. I do hope you will return and allow us to show you that appreciation.

Sterling Heights, Michigan
Reviewed 1 June 2016

Wonderful location and close to michigan adventurs. The hotel is well maintained, very clean and friendly staff. Indoor swimming pool is good. Nearby good restaurants and one good Indian restaurant is there. Overall nice stay.

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Helpful?
Thank ganand80
Lisa G, General Manager at Hampton Inn Muskegon, responded to this review

I was happy to hear our location is conducive to your needs. We love having Michigan's Adventure so near. I am glad you enjoyed the pool and the local options for dinner. Come again soon!

Muskegon, United States
Reviewed 26 May 2016

Had a wonderful stay at this hotel! Staff was so friendly and helpful, helped us with planning our days. The free breakfast was fresh and well stocked. Karen, the breakfast lady, was so sweet and accomodating. Very sincere in making sure everyone was happy:)

Review collected in partnership with Hampton
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Helpful?
Thank Michele H
Lisa G, General Manager at Hampton Inn Muskegon, responded to this review

I am so happy to hear that you had a wonderful stay here at the Hampton Inn, in Muskegon. I am also happy to hear that my staff was very helpful in helping your family plan your fun days here in Muskegon. We think Karen is amazing as well and i will be sure to share with her your awesome...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover the welcoming hospitality of Hampton Inn Muskegon, MI, hotel - offering a choice of thoughtful facilities and services. Set in Muskegon near rich forests and stunning beaches, this hotel is close to a variety of popular attractions, including PJ Hoffmaster State Park, The Lakes Mall and Michigan's Adventure Theme Park. Enjoy convenient access to US 31 and Muskegon County Airport, just two miles from the hotel.Enjoy a carefree vacation with a range of comforting amenities included with every stay. Wake up to Hampton’s free hot breakfast. If you’re in a rush, grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Plunge into the heated, indoor pool and feel invigorated with a workout in the modern fitness center. Experience a peaceful night’s rest in a bright, airy guest room. Enjoy having a refrigerator and microwave in every room. Stay connected with free WiFi and make use of the professional business center. ... more   less 

Additional Information about Hampton Inn Muskegon

Address: 1401 E Ellis Rd, Muskegon, MI 49444-9768
Region: United States > Michigan > Muskegon County > Muskegon
Price Range: $129 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Muskegon 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn Muskegon Hotel Muskegon
Muskegon Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Muskegon staff and other travellers.
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Brighton, Michigan

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Questions? Get answers from Hampton Inn Muskegon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on the ground floor”
 of 5 bubbles simpleman66, 8 Oct 2016 | Read review
“Get there early and stay opposite the freeway”
 of 5 bubbles Rgroadwarrior, 18 Nov 2015 | Read review
“Away from the elevator and ice machiner”
 of 5 bubbles Fltraveler31, 31 Aug 2015 | Read review
“Very close to shopping and restaurants.”
 of 5 bubbles AprilTraveler_71, 29 Aug 2015 | Read review
“stay away from the first floor handicapped rooms!”
 of 5 bubbles 210_Dave, 6 Jul 2015 | Read review
5 of 5