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Fairfield Inn & Suites New Buffalo

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Fairfield Inn & Suites New Buffalo
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282 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites New Buffalo
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Showing 280: English reviews
Omaha, Nebraska
Reviewed 21 September 2016

The location is great for people travelling as it is right off the interstate. Right next to a McDonald's and a gas station. Short drive into town, which has lots of restaurant options and a beach. Property was clean and modern. The "hot"tub was actually chilly. We stayed in for about 10 minutes to try ease our sore muscles but...

Thank IAmElaineBenes
Reviewed 14 September 2016 via mobile

My wife and I stayed at this hotel after the Labor Day weekend. Good location near the interstate with easy on off access. It was a short drive into town where the is a good selection of restaurants and bars. The hotel was expected was clean and the staff was friendly and helpful. The only negative is the mattress was...

Thank Dan L
Oak Park, Illinois
Reviewed 13 September 2016

I tell you, if you're not a Marriott fan, you better become one! This is my second year in a row staying at this Fairfield. Last year I booked late and only got regular rooms. THIS year, smarter, booked in July, and got two double suite rooms. So glad we did. Clean, and great feel. The staff is great and...

Thank BurtB312
Mundelein, Illinois
Reviewed 5 September 2016

This is a nice hotel. Breakfast was good. Rooms were clean. Didn't like that you had to stay two nights for the minimum. The price was high for this country town. The town is small. It does have a refrigerator in the room. A nice patio. Plenty of parking.

Thank chrismead
HotelManager100, Guest Relations Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Thank you for your response, we are glad that you had a pleasant stay.

North Chicago, Illinois
Reviewed 27 August 2016 via mobile

Hotel was ok. The hot tub was not hot, and when someone went to the desk to let them know, they said that is was hot as it gets(mind you it was like warm bath water). We stayed 1 night and the carpet had crumbs/dirt on it when we walked in the room, and we had issues with the water...

Thank Michelle F
HotelManager100, Guest Relations Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Dear Michelle F, Thank you for your feedback and please accept our apologies for the issues that you experienced at our hotel. I will share with our team we will work to make sure these issues have been corrected. We look forward to your next visit!

Chicago, Illinois
Reviewed 23 August 2016 via mobile

It's in the line with the reviews we read before we booked this hotel. Nice clean lobby, specious clean room and bathroom. We didn't have any problem with noise, although we had open window. Mattress average good for this level of hotel, pillows we didn't like. Should be soft and firm combination available. Breakfast is standard Fairfield. Employees should at...

Thank mirdob
Blissfield, Michigan
Reviewed 19 August 2016 via mobile

We enjoyed a midweek discounted rate to stay while visiting the Lake Michigan shores. The room was clean, the showers were hot, and the air conditioning was cool. This is a pleasant location near the expressways and the sites that we wanted to see in the area. Gas stations and convenience stores are closeby. Check in and check out was...

Thank Stan M
Reviewed 7 August 2016 via mobile

We are Marriott Rewards members, and prefer the Marriott chain over others. One of the things we appreciate is the, generally, consistent quality, comfort and cleanliness. We have a few preferences" on file, which include a "high floor" due to being light sleepers, and even travel with a white noise machine to help with this. Our disappointment is that no...

Thank Patti T
HotelManager100, Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Dear Patti, Please accept our apologies for not honoring your request. We take requests seriously but seem to have dropped the ball in your case. We will use your feedback as a learning opportunity with our staff.

Canton, Michigan
Reviewed 2 August 2016

Stayed at this new Fairfield Inn for two nights in mid July and it was a great stay. The hotel is relatively new with modern décor. We had the two queen studio and it was quite spacious. The pool was comfortable and decent size. Breakfast area was good and fully stocked. Hotel is close to the beach and Warren dunes...

Thank Jake F
Deer Park, Illinois
Reviewed 1 August 2016

As a top tier Marriott person, I always choose a Marriott property whenever I can. This is the first time I made a huge mistake. Now I know why most of the guests stayed somewhere else. Zero hot water, towels flimsy and worn (picture Steve Martin in Planes, Trains and Automobiles). Just not up to Marriott standards in the least....

1Thank ASM129
HotelManager100, Guest Relations Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Dear ASM129, We really dropped the ball on your stay. Please accept our apologies and understand that this is not the norm for our property. We will work to ensure these issues are not repeated in the future. We hope you will give us another opportunity next time you are in New Buffalo.

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Fairfield Inn & Suites New Buffalo

Address: 11400 Holiday Dr, New Buffalo, MI 49117-8224
Region: United States > Michigan > Berrien County > New Buffalo
Price Range: $127 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites New Buffalo 2.5*
Number of rooms: 104
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Also Known As:
Fairfield Inn And Suites New Buffalo
Fairfield Inn & Suites New Buffalo Hotel New Buffalo
Fairfield Inn New Buffalo
Hotel Style:
#4 Romantic Hotel in New Buffalo
#5 Family Hotel in New Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites New Buffalo staff and other travellers.
4 questions
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Oak Park, Illinois
4 months ago
9 months ago
Plainfield, Illinois
over a year ago

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Questions? Get answers from Fairfield Inn & Suites New Buffalo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay by the elevator”
 of 5 bubbles luv2vacaywt, 7 Feb 2017 | Read review
“Ask for a room opposite of the highway for a quieter night of sleep.”
 of 5 bubbles jonesboysmomma, 14 Nov 2016 | Read review
“Get a suite - it's the way to go with all the extra room!”
 of 5 bubbles BurtB312, 12 Sep 2016 | Read review
“Studio suites offer extra space”
 of 5 bubbles 256jakef, 2 Aug 2016 | Read review
“Make sure you like to shower in cold water.....”
 of 5 bubbles thevinoman, 17 May 2016 | Read review
5 of 5