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Holiday Inn Express New Buffalo

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Holiday Inn Express New Buffalo
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205 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Lakemoor, Illinois, United States
Reviewed 4 weeks ago via mobile

Loved staying at this hotel. Rooms were clean and up to date. Just minutes away from the casino, having shuttle service to and from the casino is a plus. We plan on bringing our kids in the summer to enjoy New Buffalo beach.

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Helpful?
Thank Janel J
Channahon, Illinois
Reviewed 23 January 2017 via mobile

Great room! Excellent staff! Plan to go back in the summer to visit the lake. Front desk staff had great options for dinner. He was extremely helpful, courteous, and nice to talk to. The morning breakfast was nice with a lot of options.

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Thank Tiffany E
Portland, Oregon
Reviewed 22 January 2017

We were pleased with the size of our room, the cleanliness, and the friendliness of the staff. In fact, on our return through New Buffalo, we stayed here a second time. Rooms on the back and away from the highway are quiet.

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Thank 5nn
Portage, Indiana
Reviewed 14 January 2017 via mobile

Everyone is really nice, from the desk people to the room service people and the lady that takes care of the continental breakfast. The breakfast was wonderful! The rooms are clean, even smell clean. The only thing I wish it had was mini refrigerators. But, eh, can't have it all. LOL. I love that you have Keurigs. My hubby loves...

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Thank Pam L
Reviewed 3 January 2017

Was there one night for a concert at the casino. Check-in was smooth, the clerk was friendly and knowledgeable. The hotel is quite clean even though it is not new. Looks to be well maintained. Our room was large and our king bed was VERY comfortable. The breakfast was ok and fresh, with most of the basics covered. I would...

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Thank YukonCornelius1000
minnesota
Reviewed 30 December 2016

Stayed overnight on a trip to Canada. Room clean, staff friendly and helpful. Pool area was clean but didn't use the pool. The breakfast was average fair: bread, eggs, sausages, yogurt, cereal. Coffee was decent. Beds comfortable and plenty of towels.

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Thank erameram
Fort Wayne, Indiana
Reviewed 10 December 2016 via mobile

Booked through TripAdvisor and got a decent rate. Hotel was just 1/3 occupied. Asked for king instead of 2 queens-they said there would have to be an up charge--REALLY? Can go across the street for a king all day long. Guess I will next time !!

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Helpful?
Thank Denny B
IHGService, Guest Relations Manager at Holiday Inn Express New Buffalo, responded to this review

Dear Denny B, Thank you for staying with us during your business trip and for writing us a review. I am sorry to see that our staff was not able to provide you with the bed type you have requested. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The...

Muskegon, Michigan
Reviewed 8 November 2016

We stayed in the holiday Inn because we had a free night from belonging to IHG/Chase rewards. When I made my reservation, I was booked into the tower suite. The hotel appears to be newer, as everything was really nice & clean. The front desk was very polite and helpful. Our room was fantastic. We had a separate living area,...

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Thank mrf1153
Chicago, Illinois
Reviewed 23 October 2016 via mobile

At 11am ON THE DOT we had housekeeping banging on our door. Refused to stop pounding until we answered the door. Informed us checkout was 11am. Apologized as they didn't tell us at check in and I usually stay at Hilton Garden Inns or Courtyard and checkout is always noon. Well, every 10 minutes someone kept trying to come in...

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Thank LizMmomof3
nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Dear Guest, We apologize for the inconvenience. We do start our departure checks at 11am. I'm sorry for the constant room check. Sincerely, Melody H. / GM

Hastings, Michigan
Reviewed 14 October 2016 via mobile

I have always enjoyed staying at HI express hotels. Beds are very comfortable, but the A/C needs to be worked on in the rooms. Fan seldom worked. All in all- not a bad place to spend an evening. But I can't recommend for a lengthy stay. Very convenient location (right off the expressway) and very close to the casino. I...

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1Thank Mexicohays
IHGService, Guest Relations Manager at Holiday Inn Express New Buffalo, responded to this review

Dear Mexicohay, Thank you for taking the time to write a review of our hotel and for choosing our property for your lodging needs. I am happy to hear you appreciate our comfortable beds and convenient hotel location, However, we sincerely apologize for any inconvenience you may have experienced with the air conditioning unit. Please be assured that this is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites of New Buffalo is a premier hotel in Harbor Country, offering excellent accommodations in a resort atmosphere near the shore of Lake Michigan, within 1 1/2 miles to the beach. The convenient location at exit 1 off I-94 is close to the new Four Winds Casino, The Lighthouse Place Premium Outlets in Michigan City, Indiana, Warren Dunes and less than an hour's drive to South Bend and Notre Dame University. It is a great location for visitors arriving to or leaving Chicago, approximately an hour from the greater Chicagoland area and within close proximity to the Michigan Wine Trail, including Tabor Hill, St. Julian, Free Run and The Round Barn, as well as other wineries. Hotel features include complimentary continental breakfast, free local phone calls and free high-speed Internet access. Visit New Buffalo, MI, and Stay Smart at the Holiday Inn Express hotel. ... more   less 

Additional Information about Holiday Inn Express New Buffalo

Address: 11500 Holiday Dr, New Buffalo, MI 49117-8212
Region: United States > Michigan > Berrien County > New Buffalo
Price Range: $96 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express New Buffalo 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express New Buffalo Hotel New Buffalo
Holiday Inn New Buffalo
New Buffalo Holiday Inn
Hotel Style:
#3 Family Hotel in New Buffalo
#5 Romantic Hotel in New Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New Buffalo staff and other travellers.
5 questions
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over a year ago
Chicago, Illinois

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Questions? Get answers from Holiday Inn Express New Buffalo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower Suite was really nice”
 of 5 bubbles mrf1153, 8 Nov 2016 | Read review
“Rooms facing front also face a car wash with constant beeping and the trash cans for the fast food restaurant.”
 of 5 bubbles hallien299, 21 Sep 2016 | Read review
“All rooms have been good when I have stayed here.”
 of 5 bubbles 82greggm, 4 May 2016 | Read review
“Next time I would ask for top floor, not so much noise overhead that way.”
 of 5 bubbles Deb_B_Indiana, 13 Sep 2015 | Read review
“Go with top floor - very noisy on first floor.”
 of 5 bubbles PhantomB222, 23 Jul 2015 | Read review
5 of 5