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Holiday Inn Express New Buffalo

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198 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express New Buffalo
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Showing 197: English reviews
davenport iowa
Reviewed 27 June 2016 via mobile

Spotty front desk help, dirty elevator, beds have seen better days. The pool was so over-chlorinated we left after a few minutes. The room has an old fashioned air conditioner leaving it feeling damp and smelling of must and mildew. Adding to that there isn't an exhaust fan in bathroom so three people, three showers, steam for days. I wouldn't...

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Helpful?
1Thank letitsnow1
IHGService, Guest Relations Manager at Holiday Inn Express New Buffalo, responded to this review

Dear letitsnow1, Thank you for your stay and leaving us a review. We would like to apologize for the inconvenience you experienced particularly witht he condition of the room you received and the pool during your recent stay with us. We understand that your experience didn't meet your expectations and we would like to assure you that this is not...

Edmonton
Reviewed 20 June 2016

Not a great value for a Holiday Inn Express. Poor service upon check in, not recognized as Gold member of loyalty program, and not offered the standard gift or extra points. No upgrade offered, and the standard room had a very loud mini fridge that hummed all night long. For the price, not a good value.

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Thank the_Janadians
nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Hi There, Thank you for letting us know your concerns. Please accept my sincerest apologies that your experience was less then satisfactory. We are committed to guest satisfaction and we appreciate you taking the the time to share your concerns. I can assure you that the problems you encounterd will be corrected. Again, my apologies. VR General Manager

Reviewed 13 May 2016 via mobile

I stayed here last night it was a nice hotel. It's clean. It has a pool and a hot tub and a work out room. The room was nice, nice flat screen tv. Bathroom was clean with granit counters, it had nice soaps and stuff if you forgot your own. Shower was nice and clean. Hotel right off the freeway...

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Thank Joe K
nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Hi, Thank you for letting us know about your stay, the new subway just opened in New Buffalo. We hope to see you on your next visit to New Buffalo, MI. Sincerely, VR

Rockford, Illinois
Reviewed 4 May 2016

If your heading West and are going through Chicago, Stop here for the night and rest before hitting the craziness that awaits. The rooms are clean and comfortable. They are quiet and updated. You can have a nice breakfast before heading off through the big city in the morning feeling refreshed and ready for the traffic ahead. If you get...

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Thank Gregg M
nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Hi, We were glad to know you enjoyed your over night stay with us before heading to Chicago. On you next visit hopefully you will visit our Lake Michigan beach and really relax. Thanks, VR GM

Indiana
Reviewed 3 May 2016

We stayed here for 2 nights on a weekend getaway with another couple. They were able to give us adjoining rooms for both nights. The room were clean and well equipped. We were on the first floor and the hallway was quiet all night. The shuttle bus to Four Winds Casino was very convenient. The pool and hot tub looked...

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Thank hsipes
nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Hi, Thank you very much for your review of our hotel, we were pleased to know you enjoyed your stay with us. Sincerely, VR General Manager

Indiana
Reviewed 27 March 2016 via mobile

My husband and I took our grandsons here for an overnite during their spring break. Rooms were clean and nice but no fridge or microwave in 2 Queen size bed rooms only King rooms, but microwave in hallway on 1st floor. Beds were comfy. We took full advantage of the pool. The breakfast was really good/ a wide variety and...

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Thank VioletK4
nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Hi Thank you for your nice comments, we appreciate you letting us know about your stay. We hope to see you soon, New Buffalo, Mi is very close to lake Michigan and a great place to bring the grand kids in the Summer. Sincerely, VR

Davison
Reviewed 24 March 2016

Clean and friendly environment. It's in a safe location with easy access to the casino and downtown. The breakfast buffet was probably the best ever at a hotel for both my wife and I. They had many different choices for the buffet. The pool was small, but not an issue. Had a a hot tub.

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1Thank Chetthejet30
nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Hi, We have a variety of breakfast items to choose from, thank you for sharing your breakfast experience with us. We were glad to know you enjoyed your stay. Sincerely,

Reviewed 6 March 2016

The room was well laid out and very clean. The beds were very comfortable.I was finally able to sleep well in a Hotel room. The staff was very helpful and friendly. I will for sure stay at this Hotel the next time that I visit New Buffalo Michigan

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Thank Kenneth K
nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Hi, Thank you for letting us know about your stay. we were glad to know you were able to get a good nights sleep. We hope to see you again on your next visit to New Buffalo,MI Sincerely, VR

Litchfield, Minnesota
Reviewed 4 March 2016

The Casino was sold out by the time we booked our tickets for the concert. So glad we stayed here instead!!! The staff were super friendly and helpful! the room was very nice and clean. Breakfast was decent, not a wow factor but better than many I have stayed at. Breakfast staff was on top of the line keeping everything...

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Thank Karla R
Central Wisconsin
Reviewed 23 February 2016

The tone was set for an excellent stay by the smiling, friendly greeting at the front desk, upon arrival. Our room was very quiet, clean, and had comfortable beds and pillows. We needed (and experienced) a very restful stay, and enjoyed the (anticipated) breakfast selections. Helpful suggestions for finding dinner in the small town were provided, and that just added...

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Helpful?
Thank Bosanchubo
nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this review

Hi, Thank you for letting us know how you enjoyed your stay, we appreciate you taking the time out of your busy schedule and share you experience with us. We hope to see you on your next visit to our area. Sincerely, VR

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites of New Buffalo is a premier hotel in Harbor Country, offering excellent accommodations in a resort atmosphere near the shore of Lake Michigan, within 1 1/2 miles to the beach. The convenient location at exit 1 off I-94 is close to the new Four Winds Casino, The Lighthouse Place Premium Outlets in Michigan City, Indiana, Warren Dunes and less than an hour's drive to South Bend and Notre Dame University. It is a great location for visitors arriving to or leaving Chicago, approximately an hour from the greater Chicagoland area and within close proximity to the Michigan Wine Trail, including Tabor Hill, St. Julian, Free Run and The Round Barn, as well as other wineries. Hotel features include complimentary continental breakfast, free local phone calls and free high-speed Internet access. Visit New Buffalo, MI, and Stay Smart at the Holiday Inn Express hotel. ... more   less 

Additional Information about Holiday Inn Express New Buffalo

Address: 11500 Holiday Dr, New Buffalo, MI 49117-8212
Region: United States > Michigan > Berrien County > New Buffalo
Price Range: $100 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express New Buffalo 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express New Buffalo Hotel New Buffalo
Holiday Inn New Buffalo
New Buffalo Holiday Inn
Hotel Style:
#3 Family Hotel in New Buffalo
#5 Romantic Hotel in New Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New Buffalo staff and other travellers.
5 questions
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over a year ago
Chicago, Illinois

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Questions? Get answers from Holiday Inn Express New Buffalo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower Suite was really nice”
 of 5 bubbles mrf1153, 8 Nov 2016 | Read review
“Rooms facing front also face a car wash with constant beeping and the trash cans for the fast food restaurant.”
 of 5 bubbles hallien299, 21 Sep 2016 | Read review
“All rooms have been good when I have stayed here.”
 of 5 bubbles 82greggm, 4 May 2016 | Read review
“Next time I would ask for top floor, not so much noise overhead that way.”
 of 5 bubbles Deb_B_Indiana, 13 Sep 2015 | Read review
“Go with top floor - very noisy on first floor.”
 of 5 bubbles PhantomB222, 23 Jul 2015 | Read review
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