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Holiday Inn Express Niles

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#1 of 2 Hotels in Niles
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81 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Niles
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Showing 80: English reviews
Independence, Kentucky
Reviewed 1 July 2016 via mobile

The staff is very friendly and welcoming. The place felt very homey. The rooms are nice and clean with a good amount of space in them. The pool area is small but nice to swim/sit in.The cinnamon rolls at breakfast are some of the best I've ever had, so be sure to try them!

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Helpful?
Thank Cookie8061
Maureen G, General Manager at Holiday Inn Express Niles, responded to this review

Dear valued guest, thank you so much for taking the time to let us know that you enjoyed your stay with us. We are so happy that we made you feel welcome and we hope to see you again ifyou are in the area. Have a wonderful day! Thank you, Maureen Gray

michigan
Reviewed 17 May 2016

We stayed here the last weekend of our spring break to visit Notre Dame for one night. We were assigned a large room on the top floor which is appreciated. We took one look at the pool and figure for our own sanity it was not worth entering with the mass of kids. There was apparently a bowling group in...

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Helpful?
Thank budbrlady
Maureen G, General Manager at Holiday Inn Express Niles, responded to this review

Dear values guest, please accept my apologizes that your stay with us did not meet your expectations. Please know that it is our number one goal to make sure that our guests have a wonderful experience while staying with us and we clearly dropped the ball with your stay. We are working on a better way to handle groups at...

West Virginia
Reviewed 26 April 2016

I stay here about twice every winter. It is a quiet hotel with good service and clean rooms. The breakfast buffet is fantastic particularly for to go items such as yogurt and fruit. The parking is always easy and they keep the drive plowed.

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Thank 007Traveler_2014
Maureen G, General Manager at Holiday Inn Express Niles, responded to this review

Dear valued guest, it truly makes my day to know that you enjoyed your stay with us and that we were able to give you the service that you have come to expect from the Holiday Inn Express. We hope to see you in your future travels! Thank you, Maureen G

Orlando, Florida
Reviewed 29 March 2016

I was in the area for Notre Dame women's basketball and chose to stay here because of the reviews on Trip Advisor-mainly the negative reviews for the properties closer to ND, including my recent experience at the Staybridge down the road. It was great when it was new but needs attention other than a daily vacuum. The reviews for this...

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Helpful?
Thank BerlinG-ParisF
Maureen G, General Manager at Holiday Inn Express Niles, responded to this review

Good afternoon, I wanted to thank you for taking the time out of your busy day to let us know how we are doing and I really appreciate all the feedback you gave us. It really helps us to be better when our guests let us know what we are doing right and where we need to improve. We hope...

Parkersburg, West Virginia
Reviewed 27 March 2016

I was trying to book a room in Niles on line and couldn't get it exactly how I wanted. After trying to resolve through the 800 number, I called the manager at this inn directly, and she promptly granted my reservation request. Our room was fresh in style and in cleanliness. Pleasant employees made it a welcoming place.

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Helpful?
Thank Judy M
Maureen G, General Manager at Holiday Inn Express Niles, responded to this review

Good afternoon, I wanted to thank you for the wonderful survey that you did for our hotel and my staff. I am so happy that we made you feel welcome and that you enjoyed your stay with us. We hope to see you again if you are in the area and we wish you happy and safe travels! Thanks,

Brazil
Reviewed 21 March 2016

The hotel is a good option in the neighbourhood and has great rooms and excellent service. Breakfast is also very good. Only the prices were much more expensive than the average of the chain, although it was not overbooked.

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Thank PauloMarinho
Reviewed 22 February 2016 via mobile

We stayed here for a hockey tournament in South Bend over President's Day weekend. The property is new and very clean. The rooms and breakfast were excellent and up to par for the HI Express experience. As a Spire Elite member we were upgraded to a 2 Queen suite. We would definitely stay here again, should our travels take us...

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Helpful?
Thank 4FromIndy
Maureen G, General Manager at Holiday Inn Express Niles, responded to this review

Good afternoon, thank you so much for the awesome review of our hotel and we are ecstatic that you enjoyed your stay with us. We do hope to see you again in the future and that you will continue to make our Holiday Inn Express & Suites your hotel choice whenever you are in town. Have a great day! Thank...

Reviewed 11 December 2015 via mobile

This hotel was nice and clean and had a friendly staff. We stayed in a huge 1-bedroom family suite with kitchen for a week and felt very comfortable! 2 tv's in the room was helpful when wanting to watch different programs. Hot breakfast was served daily. We will definitely stay here again when visiting family in town!

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Helpful?
Thank Stephanie K
Maureen G, General Manager at Holiday Inn Express Niles, responded to this review

Good afternoon, thank you so much for taking the time to write a review about our hotel and for letting us know that you enjoyed your stay with us and that you will be back again. Pleasing our guests is our number one goal and I am happy that we were able to deliver a wonderful experience for you. Have...

Woodstock, Illinois
Reviewed 12 November 2015 via mobile

Clean quite room. What you'd expect from an express. South of downtown but not far and most convenient location. Quick breakfast too which made the price alright. Didn't have a weekday reservation but got right in. Parking lot was a little weird and entrance is not marked very well. Careful or you end up at the bank.

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Helpful?
Thank ThatMediaGirl
Maureen G, General Manager at Holiday Inn Express Niles, responded to this review

Good afternoon, I wanted to thank you for taking the time out of your busy day to let us know how we are doing.We do our very best to provide our guests with the cleanest rooms and the best customer service that we can deliver. I am so sorry that the entrance is a little hard to navigate, but we...

Houston, Texas
Reviewed 20 October 2015

We recently stayed at the property for a Notre Dame Game. The property was clean and well maintained. The rooms were comfortable and spacious. The knock was that House keeping stole 500.00 cash from inside a pocket in my suitcase. The room was partially made up on our return from breakfast but no staff was present. This seemed odd as...

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Helpful?
4Thank mike w
IHGCare, Guest Relations Manager at Holiday Inn Express Niles, responded to this review

Dear mike w, Thank you for taking the time to write a review about your stay with us. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal on this occasion. We would like to apologize for any inconvenience you experienced during your visit. We give the utmost importance...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about Holiday Inn Express Niles

Address: 1000 Moore St, Niles, MI 49120-4456
Region: United States > Michigan > Berrien County > Niles
Price Range: $143 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Niles 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Niles Hotel Niles
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Niles staff and other travellers.
2 questions
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Spring Hill, Florida

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Questions? Get answers from Holiday Inn Express Niles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we heard no outside noise from our room! we were on the back of the hotel”
 of 5 bubbles Fearless42, 17 Aug 2016 | Read review
“Although close to highway, sets off and was very quiet”
 of 5 bubbles MichaelDF442KT, 20 Jul 2016 | Read review
“awat from one and only elevator”
  • tv with fridge and microwave below
  • tub
  • sofa
  • sink with coffee maker
  • desk
  • bedside table
  • king bed
 of 5 bubbles BerlinG-ParisF, 29 Mar 2016 | Read review
“Be sure to check little details of the bed for cleanliness”
 of 5 bubbles bettychelle, 8 Sep 2015 | Read review
“The family suite is huge and accommodates 6.”
 of 5 bubbles Pete1803, 14 Aug 2015 | Read review
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