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Hilton Garden Inn Detroit/Novi

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#3 of 16 Hotels in Novi
Certificate of Excellence
GreenLeadersBronze level
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Hilton Garden Inn Detroit\/Novi
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409 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Detroit/Novi
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Showing 384: English reviews
Reviewed 6 April 2016 via mobile

This is the third time staying at the Hilton Garden Inn in Novi. The staff is friendly and the facilities are clean. A group of us always stay here after a night out. The only negative is that they charge for breakfast.

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Helpful?
Thank Roland P
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. I am glad that you had an great experience and cannot wait to host you when your travel plans bring you back to Novi in the future.

United States
Reviewed 4 April 2016 via mobile

I visit Novi regularly for work and have stayed at many of the hotels in the area. The Hilton Garden Inn is my favorite. It's very convenient to shopping and restaurants. The hotel staff is wonderful and recognizes you as a valued HHonors member. The rooms are well maintained and clean. My favorite feature is the shower. After a long...

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Helpful?
Thank Robert T
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you writing a review about your experience at the Hilton Garden Inn Novi. It’s wonderful to receive your feedback regarding our wonderful staff. We appreciate you choosing us for your hotel needs, and we hope you’ll visit us again soon.

Courtice, Canada
Reviewed 27 March 2016

Staff were all very friendly and were willing to do anything. Appreciated athe complementary bottles of water anytime I needed them as s Hilton member. Hotel was clean and bright. Will be coming back on my next trip to Novi.

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Thank KathrynP36
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. We cannot wait to host you when your travel plans bring you back to Novi in the future.

Fort Wayne, Indiana
Reviewed 26 March 2016

This is a great place to stay of you are attending an event at the Suburban showcase. It is close and the rooms are very comfortable. The hotel bar was a nice place to relax after a long day. In the morning we enjoyed a very nice breakfast that had many choices of hot and cold food. We will definitely...

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Helpful?
Thank Ellen C
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. I am glad that you had an GREAT experience and cannot wait to host you when your travel plans bring you back to Novi in the future.

Memphis, Tennessee
Reviewed 25 March 2016

I drove in for business and it was a great place to stay. Huge parking lot made it easy to park the trailer I pulled for an industry expo. Felt like a nice safe location. Friendly staff, clean rooms. Couldn't have been any better.

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Thank 948roadwarrior
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. We cannot wait to host you when your travel plans bring you back to Novi in the future.

Columbus, Ohio, United States
Reviewed 23 March 2016

Had a fun welcome with the people when we arrived. Very helpful in answering questions. Rooms were great, as were the beds. My son said he was in "Heaven". Handy to a lot of businesses and entertainment. Great stay!

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Helpful?
Thank Rick W
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

We’re happy to hear from you, and thankful for the kind remarks regarding The Hilton Garden Inn Detroit-Novi. I’ll be certain to share your experience with our team regarding their warm hospitality and excellence in service. We hope you’ll have an opportunity to visit us again in the near future. Thank you for writing.

Charlotte, North Carolina
Reviewed 10 March 2016

In Detroit for a funeral. Went out of their way to ready a room early so we could change from our flight. Staff couldn'f have been more professional or accommodating. Well managed property across from a major mall.

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Helpful?
Thank John N
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

We’re happy to hear from you and sorry for your loss. Thank you for the kind remarks regarding the staff. I’ll be certain to share your experience with our team regarding their warm hospitality and excellence in service. We hope you’ll have an opportunity to visit us again in the near future. Thank you for writing.

Alpena, United States
Reviewed 9 March 2016

Average everything. Rooms have paper thin walls. Time in room was spent overhearing conversations in the next room. Got to the point where TV volume was aggravating. Good thing we spent most of our time away from the room. Only benefit is proximity to 12 Oaks Mall.

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Thank Mark D
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you for choosing the Hilton Garden Inn Novi. We appreciate all guest feedback and look forward to hosting you the next time your travel plans bring you back to the area.

Reviewed 7 March 2016 via mobile

I stayed here on business. The staff were all professional. The rooms were comfortable and had the needed accessories. As expected with Hiltons, everything had a price (example: no free continental breakfast); however, I was surprised to find that the prices were reasonable. The continental breakfast was $7 which, really was expensive when compared to the idea that if you...

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Helpful?
Thank Patrick M
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you for choosing the Hilton Garden Inn Novi. We appreciate all guest feedback and look forward to hosting you the next time your travel plans bring you back to the area.

Downers Grove, United States
Reviewed 29 February 2016

I made last minute business arrangements and the staff was very nice and accommodating. Very clean and friendly hotel, with nice staff. I will definitely stay here again on future trips. Easy check in and check out.

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Thank Elizabeth M
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. I am glad that you had an a good experience on your recent business trip and cannot wait to host you when your travel plans bring you back to Novi.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located mid-way between Detroit and Ann Arbor, the Hilton Garden Inn Novi Detroit hotel in Novi, Michigan is convenient to all major expressways and for visits to Rock Financial Showplace, Twelve Oaks Mall, and the Detroit Zoo. Guest rooms offer a mini-refrigerator, microwave, and complimentary high-speed Internet Access. The property also features on-site dining, an indoor pool, and whirlpool. Japanese breakfast, TV Japan, and Japanese Newspapers are also available at this hotel. ... more   less 

Additional Information about Hilton Garden Inn Detroit/Novi

Address: 27355 Cabaret Dr, Novi, MI 48377-3324
Region: United States > Michigan > Novi
Price Range: $129 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit/Novi 3*
Number of rooms: 1
Reservation Options:
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Also Known As:
Hilton Garden Inn Detroit/Novi Hotel Novi
Hilton Garden Inn Novi
Hotel Style:
#2 Business Hotel in Novi
#2 Romantic Hotel in Novi
#2 Green Hotel in Novi
#4 Family Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Detroit/Novi staff and other travellers.
2 questions
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7 months ago
michigan
over a year ago

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Questions? Get answers from Hilton Garden Inn Detroit/Novi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a HiltonHonors member you can choose your own room. Higher floors on the backside have a nice view.”
 of 5 bubbles MoC516, 29 Jul 2016 | Read review
“We were in a queen double which was very comfortable. Others who had Kings had the same experience.”
 of 5 bubbles marksO6938YP, 17 May 2016 | Read review
“Go for this hotel”
 of 5 bubbles SteveOrlandoFL, 17 Feb 2016 | Read review
“Any room you choose will be a good option.”
 of 5 bubbles jos_luizf2016, 3 Feb 2016 | Read review
“I like using the online app to pick my room.”
 of 5 bubbles PeggyJackson89, 30 Nov 2015 | Read review
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