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Crowne Plaza Hotel Detroit-Novi

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#12 of 16 Hotels in Novi
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224 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Detroit-Novi
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Showing 218: English reviews
Chicago, Illinois, USA
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2016

I have stayed at this property before- sometimes good, sometimes awful for approximately 15 years The property has changed chain affiliation a few times The last few years the property has been enjoyable to stay at. Currently the hotel is under renovation and is changing names again. Considering the construction it is still an positive experience to stay here. I... More 

Helpful?
Thank Bruce3134
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Bruce3134, Thank you for sharing your experience on your recent visit with us. I'm glad that in the mist of our construction you still had an overall good stay with us. We look forward to your return visit in the future. More 

Farmington Hills, Michigan
1 review
Reviewed 12 July 2016

Tammy at the front desk did a fantastic job of resolving a the room issues I experienced! She did a great job at taking care of me and making things great! She went out of her way to ensure I was satisfied and happy with the resolution. Her customer service will keep me coming back to this hotel.

Helpful?
Thank likeslaughing
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Thank you for sharing this outstanding experience you had with us. From Tammy and everyone else here we truly appreciate you and we look forward to your return. More 

York, Pennsylvania
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 June 2016

As the title points out, my room was very convenient, being located immediately off the lobby on the main floor. I was a bit concerned when I noticed the indoor swimming pool located in the lobby and the ice and vending machines located directly across from my room door. However, the soundproofing is good and the door sealed tight, so... More 

Helpful?
Thank Jeff E
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Jeff E, Thank you for sharing your experience on your recent visit with us. We appreciate the great feedback! We look forward to your return visit. More 

Novi, Michigan
1 review
Reviewed 12 June 2016

When I got to the Crowne Plaza Hotel, I didn't expect it to be so clean and nice! The room was perfect and was way beyond my expectations, along with the customer service. I was just looking for a place to stay with my friends over night to work on planning a baby shower and the free wifi worked amazingly.... More 

Helpful?
Thank Darrian G
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Darrian G, Thank you for sharing your outstanding experience on your visit with us. We are absolutely thrilled that you enjoyed yourself during your visit. We appreciate the great feedback and look forward to your return visit in the near future. More 

Costa Mesa, California
1 review
Reviewed 7 June 2016 via mobile

I just flew into Detroit for a last minute business trip. I had a horrible flight and no set reservations for the rest of my stay past the first night. The moment I walked into the lobby I was greeted w a warm smile and a plate of fresh cookies at the front desk. Marcus calmed my fears and helped... More 

Helpful?
Thank Lorelle333
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Lorelle333, Thank you for sharing your great experience on your visit with us. We appreciate the awesome feedback and thank you for your business. We look forward to your return in the near future. More 

Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 June 2016

The hotel was hosting a sport tournament the night we stayed there. We rented a room which overlooked the lobby atrium and the back an outdoor atrium. We were kept awake all night from people partying in the lobby (even after the pool was closed at 10pm) and from people partying on their balcony next to us at 230am. Because... More 

Helpful?
Thank lcv5157
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Icv5157, Thank you for sharing your experience on your visit with us. I wanted to apologize for the inconveniences you encountered during your visit with us. The issues you experienced is not the normal experiences our guests experience with us and for that I'm extremely sorry. Please feel free to contact me at the hotel to make this right... More 

1 review
Reviewed 5 June 2016 via mobile

Great place to stay comfy beds and pillows friendly staff close to everything!! Outdoor courtyard and pool is private from the street which I like great indoor pool and hot tub!!! Golfed at the nearby Novi Links beautiful course stay and play combo couldn't have been better!!!

Helpful?
Thank Kim M
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Kim M, Thank you for the awesome feedback! We appreciate you sharing your experience with us and we look forward to your return visit in the near future. More 

Gladwin, Michigan
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 June 2016

This is not the first time staying here and it won't be the last! People are so darn friendly like Chris and Tammy at the front desk. The place is beautiful and super clean. Everything you need is right here!

Helpful?
Thank Paul K
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Paul K, Thank you for sharing this outstanding experience with us. We appreciate the good review and we look forward to your next visit! Thank you again. More 

Laredo
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 June 2016

Decided to stay in the hotel for having good reputation and the price was more than accessible. The staff is friendly and helpful, I received a delayed bag from the airport and the front desk lady received it and delivered it directly to my room. The rooms are very comfortable, clean and spacious. There are a lot of restaurants near... More 

Helpful?
Thank Efraín V
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Efrain V, Thank you for providing feedback on your stay with us. I'm happy to see that you enjoyed your accommodations with us. We look forward to your visit with us in the near future. More 

aurora, on
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 May 2016

I was attending a conference in Novi and this hotel was very conveniently located near the conference. The hotel staff was great upon arrival and very professional. The hotel needs quite a bit of work to bring it up to the standard I have experience with this brand of hotel. Small things make a huge difference to the experience and... More 

Helpful?
Thank gogglespisano007
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Gogglespisano007, Thank you for sharing your experience on your recent visit. I'm sorry about any issues you experienced during your visit with us. We are in the process of renovating our hotel completely and hope you will consider giving us another chance when this is complete. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the new Crowne Plaza Detroit Novi Hotel located in the heart of Novi, MI, a NW suburban area of Detroit. Enjoy our 217 newly renovated guest rooms and property with our exclusive central location with many excellent shopping, dining and nightlife options just outside our doors. The Crowne Plaza is close to many major Detroit attractions, including: The Henry Ford (Museum & Village), Comerica Park (Detroit Tigers), Ford Field (Detroit Lions), Joe Louis Arena (Detroit Red Wings), Detroit Institute of Arts, MGM Casino, Greektown Casino, Compuware Arena, Kensington Metro Park, Twelve Oaks Mall, Fountain Walk, West Oaks Shopping Center, Main Street, Novi Town Center and the Suburban Collection Showplace. We are also minutes from the following offices: Nissan, Akebono, Bosch, Toyota, Dana Corporation, Motorola, Hitachi, General Motors, Hewlett Packard, Siemens, Panasonic, Ford Motor Co., and Daimler Chrysler Corporation. Relax at Benedetto's Steakhouse & Martini Bar featuring casual American cuisine or enjoy your favorite beverage. Other amenities include complimentary wireless Internet access available throughout the hotel, complimentary courtesy van within a three mile radius, over 9,200 square feet of functional meeting space, fitness center, outdoor and indoor swimming pools. Deli Unique Restaurant serving breakfast & lunch daily. NoVI Chophouse serving dinner nightly. We look forward to serving you as our guest at the Crowne Plaza Hotel Detroit - Novi. ... more   less 

Additional Information about Crowne Plaza Hotel Detroit-Novi

Address: 27000 Karevich Drive, Novi, MI 48377
Region: United States > Michigan > Novi
Price Range: $157 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Detroit-Novi 3.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Crowne Plaza Novi
Hotel Style:
#1 Green Hotel in Novi
#5 Romantic Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Detroit-Novi staff and other travellers.
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Mount Sterling
2 months ago
Toronto, Canada
7 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Detroit-Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inside rooms have access and view of the pool area”
 of 5 bubbles dolphinslaxer, 30 Nov 2016 | Read review
“Ground floor rooms away from the indoor pool would be best if you want peace and quiet over the weekend.”
 of 5 bubbles steveL7656UD, 20 Nov 2016 | Read review
“If you are attempting to stay a quick night out in town near a live atmosphere, then this spot takes precedence.”
 of 5 bubbles deboeforever, 24 Sep 2016 | Read review
“If you can get a room overlooking courtyard on first floor that is nice to sit out by pool”
 of 5 bubbles lovesvacationingx5, 24 Jul 2016 | Read review
“The third floor is pretty quiet, but any room is a good room at this location.”
 of 5 bubbles 983darriang, 12 Jun 2016 | Read review
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