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DoubleTree by Hilton Hotel Detroit - Novi

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445 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Detroit - Novi
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Showing 430: English reviews
Sunfield, Michigan
Reviewed 22 June 2016

Forr out first experience staying at a Double Tree Hilton location, we were very pleased! All staff encountered were pleasant and efficient. Excellent breakfast and very comfortable beds. Hotel a little dated and bathroom needs a vent but overall a great experience and would stay again at this location!

Review collected in partnership with DoubleTree by Hilton
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Thank psl527
Sabrina L, Front Office Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for visiting our property and I hope we see you on you next visit when you are in town!

Chicago, United States
Reviewed 20 June 2016

My family attending an out of town event. We chose the Doubletree because it was the closest to the event and we are glad that we did. Hotel was very nice, staff was friendly and location was about 4 miles from where we needed to be.

Review collected in partnership with DoubleTree by Hilton
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Thank Sharon N
Sabrina L, Front Office Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Thank you for your comments and I hope you enjoyed your stay with us! We will look forward to you coming and staying with us next time you are in town.

Del Mar, California
Reviewed 16 June 2016

I was there for a very short visit....Sabrina let me check in early which was AWESOME!!! When I left the next morning at four am....the front desk gal got me best route to get to the airport. Got to airport and on to San Luis Obispo for my son's college graduation.

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Helpful?
Thank DelMarDi
Sabrina L, Front Office Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

I'm glad to hear you made it!! We hope you will come visit us again. Thank you!

Del Mar, California
Reviewed 16 June 2016

Was in for reunion....but, could only do golf and bar night...they let me check in early....AWESOME. Also, upon departure at four in the am on Saturday gal at front desk got directions to airport on my phone. There were lots of detours 'n such so it worked out well. Sabrina was a doll!!!!

Review collected in partnership with DoubleTree by Hilton
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Thank DelMarDi
Sabrina L, Front Office Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

It was a pleasure to have you stay with us for your event! Thank you for your comments and we hope you can visit us again soon!

Chicago, Illinois
Reviewed 15 June 2016

We went for a large party and stayed the night. The party service and food were very good. The bathrooms were under a prolonged construction so we had to use guest rooms. I reserved, and paid for, a large corner suite. They gave me a junior suite instead. Then they were surprised when I wanted a partial refund for the...

Review collected in partnership with DoubleTree by Hilton
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Thank 620blah
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Dear 620blah, Thank you for your review of our hotel. We are very sorry that you weren’t happy with your guestroom during your recent trip. We try to accommodate all reservations but occasionally we can’t meet every room request. As well, I regret that the points offered have not posted to your account, thus we will be reaching out to...

Pune, India
Reviewed 13 June 2016

The experience here was very good, however this could be even better with staff providing with some good information on what is available and what are the specific services that one can availa while staying at this property. The staff could have been better trained.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ajay P
Sabrina L, Front Office Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

We greatly appreciate you feedback. I will be able to get with our staff to ensure we will be on the same page to care for our guests. Have an excellent day!

Chicago, Illinois
Reviewed 10 June 2016

PROS: Staff is very kind/good service provided Big rooms Very clean Large bathrooms Lighted makeup mirror in bathroom Good water pressure Plenty of hot water Good desk/work area Nice big HD flatscreen with decent channels In room fridge Free wifi (if your on the Hilton Honors floor; don't know about the other floor) Comfy bed Okay linens and pillows Enough...

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Helpful?
Thank TravelMommy1
Sabrina L, Front Office Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

I greatly appreciate your comments and will definitely pass on all the information. We take all comments and concerns in order to assist in making our guests stay the best it can be. If you are in the area again I hope you will choose to stay with again to make it right for you!

Reviewed 25 May 2016

Was disappointed this hotel wasn't up to standard...the biggest thing for me was the hotel only had one elevator! Of course my room was on the other side of the building once I got off the elevator so was truly inconvenient. Needless to say this would not be my first choice returning to NOVI.

Review collected in partnership with DoubleTree by Hilton
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Thank Charlene O
Jersey City, United States
Reviewed 25 May 2016

I was in town for a funeral and just needed a place to rest my head between events. The Double Tree was a great option. The room was clean, the bed was nice, the shower worked well. This was the first time in a long time of me staying at a hotel that the sheets didn't haven an ominous stain...

Review collected in partnership with DoubleTree by Hilton
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Thank Fionna A
Harbor Springs
Reviewed 24 May 2016 via mobile

We were here because our boss booked the room. Never again, I'm going back to Marriott. Noisy air conditioner, a bed that was brutal on my back, paying for Internet access and 11.95 for a marginal at best breakfast buffet...all around disappointment. After a truly outstanding stay a few days ago at a Marriott Springhill Suite, this experience was joltingly...

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Helpful?
Thank Cyndi K
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Dear Cyndi K, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered and we’re working with our team to ensure the situation doesn’t happen again. We’re sorry the food quality didn’t meet your expectations. At our property, we want to serve fresh, tasty...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Full service, upscale, moderately priced, suburban hotel. Spacious rooms and a very warm and inviting lobby with fireplace and lounge. Garden Cafe for Breakfast, Lunch and Dinner. Evening Room Service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Detroit - Novi

Address: 42100 Crescent Blvd, Novi, MI 48375
Region: United States > Michigan > Novi
Price Range: $147 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Detroit - Novi 3.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Doubletree Hotel Detroit Novi
Doubletree Novi
Novi Doubletree
Hotel Style:
#2 Business Hotel in Novi
#4 Family Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Detroit - Novi staff and other travellers.
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Brevard, North Carolina

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Questions? Get answers from DoubleTree by Hilton Hotel Detroit - Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was very quiet and on an end by an entrance, far away from the lobby”
 of 5 bubbles lmgould, 1 Mar 2017 | Read review
“If it is Sunday, ask if there is a charge for breakfast.”
 of 5 bubbles Captshooty, 25 Feb 2017 | Read review
“Ground floor rooms had easy access from parking lot”
 of 5 bubbles Frontrowgreys, 4 Dec 2016 | Read review
“Away from the construction work”
 of 5 bubbles ReadySetGox10, 12 Oct 2016 | Read review
“Ask for a room further from the thruway if there are any.”
 of 5 bubbles BabkaM, 29 Sep 2016 | Read review
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