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TownePlace Suites Detroit Novi

80 reviews
#11 of 15 Hotels in Novi
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Traveller (27)
Room & Suite (26)
Dining (2)
Overview
  • Excellent23%
  • Very good35%
  • Average25%
  • Poor10%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Reviews (80)Write a Review
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All reviewswe stayed in a two bedroomoutdoor pooltwo night stayclose to great restaurantsthird floorrefrigeratorshoppingmallinterstaterepairmi
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1 - 5 of 72 reviews
Reviewed 2 days ago

This property is older than many of the other TownePlace Suites we have stayed in. Aside from it being older, it was clean and the service was excellent. Every employee we came into contact with was fabulous. I really wish I had taken more care...More

Thank Kim O
Reviewed 5 January 2018

Property is clean and located within a short walking distance near a shopping complex with choice of multiple restaurants. Though the pricing was inclusive of the breakfast, the breakfast choice was extremely limited (no better than that offered by a small motel/inn). The service was...More

Thank deepakgupta5
Response from Jessica P, Manager at TownePlace Suites Detroit NoviResponded 6 January 2018

Thank you for your feedback on our hotel. With the selection of 2 choices of eggs and sausage, waffles, oatmeal, cereal, pastries could you please tell me what more you are looking for so that we can improve? Thank you Jessica

Reviewed 21 September 2017

Place seemed nice and clean. The two room suite was nicely furnished. The refrigerator had a bit of a rattle when it ran but nothing to complain about. Overall we were pleased. Until 3AM! My wife and I woke to what we can only describe...More

Thank Jim S
Management response:Responded 22 September 2017

I am so sorry for the noise issue you encountered. I apologize the night associate did not get back to you on the origin of noise, we believe the noise was from the elevator. I am also very sorry we did not follow up with...More

Reviewed 8 August 2017 via mobile

My family stayed here during the AAU Junior Olympics. Although this hotel was located a distance from Ypsilanti, it offered two room suites. When we arrived, I had to call housekeeping to request that they send someone to clean the bathroom because there were urine...More

Thank ShanCTraveler
Management response:Responded 9 August 2017

Thank you for taking the time to leave a review in regards to your recent stay at the TownePlace Suites Detroit Novi. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your...More

Reviewed 1 August 2017 via mobile

No complaints at all. Room and hotel were clean. As advertised. Breakfast was really good as hotel breakfasts go. Breakfast area was well attended to and stocked. Room was big. We had a 2 bedroom and it was great. Outdoor pool looked clean. Would stay...More

Thank Tony M
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$97 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (26)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Request a room in building B for a view of the small lake/pond"
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"Maybe stay away from the pool during the hotter months because it can get noisy"
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"room on northside of Bldg B have view of lake"
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"I can't see there being any nice rooms since mine looked so dirty!"
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