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TownePlace Suites Detroit Novi

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70 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Detroit Novi
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Showing 63: English reviews
Seattle, Washington
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 October 2014

Let me say at the outset that the staff here is wonderful and caring, but there are some structural issues with the hotel that can in the way of a satisfactory stay. In our first room, a one-bedroom suite, the head of the bed was located by the elevator shaft, so it did interfere with our sleep as the elevator... More 

Helpful?
Thank hamvestor
Holland, Michigan
Level Contributor
400 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 21 October 2014

The suite was set up great for 3 adults. However, we found the bathtub was filthy. The living area furniture was a bit dated, but the kitchen was nice. The bathtub was so gross that we opted not to shower before the 3 hour drive home... I know gross, on both counts! The non-skid in the bottom of the tub... More 

Helpful?
Thank Paulette Y
Harbor Springs, Michigan
Level Contributor
376 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed 24 August 2014

I stayed overnight on a weekend at this long-term stay Marriott facility while attending a convention nearby. It was not one of the half dozen hotels listed by the convention organizers as places to stay, but I have learned a long time ago that TownePlace Suites and the more upscale Residence Inns by Marriott can be a better choice for... More 

Helpful?
Thank LouBobHarborSprings
big tex
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 May 2014

There have been less than stellar reviews on this hotel so I was hesitant but I am glad we stayed here. We were here for work (at the Suburban convention center). So the 3 of us ended up in a 2 bedroom suite. The layout is exactly the same as the one I stayed at many times in Garden Grove,... More 

Helpful?
1 Thank BigTexRunningfast
Midland, Michigan
Level Contributor
114 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 13 May 2014

I stayed in a two room suite over a recent weekend with my dd and friends for a soccer tourney. At first glance room was clean although outdated. Our initial excitement was to find a rice cooker on the kitchen counter - kids had never seen one. Appliances and other kitchen essentials like wine opener, dishes, glassware were all there... More 

Helpful?
1 Thank AFM33
Olean, New York
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 March 2014

I stayed here on a quick business trip last week. Ryan at the front desk was actually unable to find my reservation (I blame the website, not Ryan or this hotel by the way), but went above and beyond to get me taken care of. The morning check out person was also very friendly. The suite itself was fine for... More 

Helpful?
1 Thank 745Entertainment
Bonnie R, Manager at TownePlace Suites Detroit Novi, responded to this review

Thank you for your review of the Novi TownePlace Suites by Marriott. I'm glad to hear that Ryan was able to help with your reservation issue. I apologize that the bed was too soft for you! Yes, we are a pet friendly hotel. Did you let the front desk know that the door was not working? I will check with... More 

Toledo, Ohio
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 March 2014 via mobile

I must admit that because of the low cost of the room, I was a bit apprehensive when I booked. However, my apprehensions were laid to rest upon our arrival. The front desk clerk was extremely friendly and helpful, and gave us some great advice on local hot spots, and even printed directions for us. The room was clean, and... More 

Helpful?
1 Thank Anita F
Atlanta, Georgia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 December 2013

The hotel is clean and the staff are friendly but that is where it stops. Absolutely the WORST BED I have ever slept in, including college dorm rooms. Expect to have back pain in the morning. You hear every footstep from floor above Breakfast choices were all sugared cereals, no light syrup for the waffles and the pre-made oatmeal was... More 

Helpful?
1 Thank Chris G
Bonnie R, Manager at TownePlace Suites Detroit Novi, responded to this review

I'm so sorry to hear that you did not enjoy your stay with us here at the TownePlace Suites Novi, I do appreciate your feedback and will use it to better our guest's stay. More 

Conover, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 December 2013

Came to trip advisor after I stayed here specifically to write a good review and was surprised to see all the bad ones. For the money, you are not going to get the Marriott or the Hilton. However, it is clean, set up well for a business traveler or family, and the staff was great. I spend about 1/4 of... More 

Helpful?
1 Thank RoadKing2929
Great Lakes
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 21 September 2013

I stayed here on a recent business trip and was here for 30+ days. I ended up calling my company and asking to be moved. I travel a lot for work and this was the most miserable stay I have ever had. My room was clean as it had recently been remodeled and I loved the desk area. It is... More 

Helpful?
Thank tocoolforu
Bonnie R, Manager at TownePlace Suites Detroit Novi, responded to this review

I am so sorry to hear about your experience staying here at the TownePlace Suites, I know the parking lot issue was a huge inconvenience!! However all construction has been completed, I would love it if you gave us one more chance to make it right for you!!! More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about TownePlace Suites Detroit Novi

Address: 42600 Eleven Mile Road, Novi, MI 48375
Region: United States > Michigan > Novi
Price Range: $155 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites Detroit Novi 3*
Number of rooms: 95
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Also Known As:
Towneplace Suites Detroit Novi Hotel Novi
Towneplace Suites Novi
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Questions & Answers

Questions? Get answers from TownePlace Suites Detroit Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe stay away from the pool during the hotter months because it can get noisy”
 of 5 bubbles jmac248, 6 Sep 2016 | Read review
“room on northside of Bldg B have view of lake”
  • view from bldg B north side
 of 5 bubbles 477mw, 8 Jan 2016 | Read review
“I can't see there being any nice rooms since mine looked so dirty!”
 of 5 bubbles susant731, 26 Aug 2015 | Read review
“Has a beautiful view of a lake.”
 of 5 bubbles k9inyourface, 29 Jul 2015 | Read review
“Perhaps a higher floor would have cut down a little on the noise, although I've been in much noisier hotels... This one is average.”
 of 5 bubbles KevinP946, 27 Jul 2015 | Read review
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