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Staybridge Suites Lansing-Okemos, an IHG hotel

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3553 Meridian Crossings, Okemos, MI 48864-3289
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$110
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Free cancellation until 16/12/21
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US$110
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Free cancellation until 16/12/21
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US$95
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Staybridge.comUS$110
PricelineUS$110
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (25)
Room & Suite (32)
Dining (2)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Staybridge Suites Lansing-Okemos, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 7 hotels in Okemos
Location
Cleanliness
Service
Value
Staybridge Suites East Lansing-Okemos (MSU Area) is the newest and only all-suite luxury hotel located only five minutes from Michigan State University and major business headquarters. Complimentary breakfast, Sundowner Reception, indoor pool, spa, laundry facilities and business center are all included. All suites include full kitchens and come in studio, 1 or 2 bedroom options.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green

Location

Full view
49Car recommended
Grade: 49 out of 100
26Restaurantswithin 1 km
1Attractionwithin 1 km
162Reviews2Q+A24Room tips
Traveller rating
  • 94
  • 47
  • 8
  • 5
  • 8
Time of year
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Language
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Popular mentions
Robinskj wrote a review Oct 2021
Houghton Lake, Michigan115 contributions57 helpful votes
Facility is nice despite false pretenses you are provided. Most inconsiderate management I have ever encountered. Prior to booking a family suite for 6 adults and two grandchildren, we reviewed our options closely and made several calls to clarify amenities. We knew we were traveling during Covid. Reserved this facility so we could be together as a family and enjoy the pool and Hot Tub as advertised. Upon arrival found our suite to have two queen beds and a half of a sofa sleeper. Try sleeping 8 persons in those accommodations. Had to make trips to the front desk for adequate linens. Discovered Hot Tub had been closed and filled with cement 2 years prior! To enjoy the pool, you had to secure reservations for the pool by the hour. Never informed - just asked to leave once we entered the pool with the grandchildren. We were then offered a time slot of 10:30-11:30 pm. Having two 2 year old grandchildren…..Seriously???? Hotel has over 200 rooms. Can’t imagine what their process of pool usage was. Despite calling and assured they had reinstated hot breakfast buffet, imagine standing in line to be handed a bagged breakfast. The one hotel employee heated and served each individual breakfast. We stood in line for over an hour. Shared concerns with hotel management in writing. No response received. Shared concerns with IHG corp, assured our concerns would be addressed. To this date, several months later, no response received. Very disappointing.
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Date of stay: June 2021Trip type: Travelled on business
Room Tip: Avoid this facility for family get aways
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MICHAEL J wrote a review Jun 2021
Louisville, United States2 contributions1 helpful vote
Rooms, location fine. Pictures show a spa and pool. What they don't tell you is that the spa is closed and the pool requires a reservation (COVID of course) and the use limited to family members. Breakfast buffet? Forget about that one lady running the kitchen and you have to line up and wait for her to serve you. Of course mid stream she ran out of food, so with a line of 15 people she had to go back and scramble the eggs and make the sausage. Keys dont work. But the best part of our experience was having another guest walk into our room since he was assigned the same room. Hot mess this place is
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Date of stay: June 2021
Location
Cleanliness
Service
Room Tip: dont stay here
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Response from IHG Service, Owner at Staybridge Suites Lansing-Okemos, an IHG hotel
Responded 4 Jul 2021
Hello michaeljM857BD, Greetings from IHG Hotels and Resorts! I read your review about the Staybridge Suites East Lansing-Okemos (MSU Area) and was sorry to see there were some disappointing aspects to your stay, especially with the spa, pool, and breakfast. IHG Hotels and Resorts values your experience with our hotels, and we would appreciate the opportunity to look into this for you. To get started, we need to get some information: – The confirmation number and name the reservation was booked under. – Your IHG Rewards number (If applicable). – Your contact information including your name, phone number, email, and mailing address. – Details about the actions management has already taken, and any other comments you want to add. Just send an email with these details to IHGService@ihg.com with Reference # 10493355003 as the subject line, and we will take it from there. Best, Junelyn Almoite eMedia Coordinator IHGService Reference # 10493355003
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Tom N wrote a review Jul 2020
1 contribution
I booked a reservation for 8 days for my family of 5 for a 2 bedroom suite ($1400). After driving 10 hours we arrived and I went in to checkin. The receptionist informed me that there was a miscommunication and they did not have my room. She stared at me with a blank look on her face I assume waiting for me to say ok and walk out. I asked if they had any adjoining rooms. No. She said they had rooms but not together and we could have those at regular price. I asked her to call her manager and see if they could discount the rooms since we would not be together. The manager said they couldn’t. I that point I did say ok and walked out. Terrible management and terrible service
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Date of stay: July 2020Trip type: Travelled with family
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Response from IHG Service, Owner at Staybridge Suites Lansing-Okemos, an IHG hotel
Responded 1 Aug 2020
Hello 418tomn, Thank you for taking time to share your experience with us. I am sorry to hear about how your booking was handled. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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Daydream06123672847 wrote a review Mar 2020
2 contributions
My husband and I stay here for one night, I just wanted to share that I was so happy and pleased with our suite, everything looked just like online. Very clean, spacious, the bed and pillows were so comfortable. I liked it so much that I would love to stay here again. I cannot comment on the breakfast part or any of the amenities due to not being available or open to the current pandemic that is going around. This room/suite was worth every penny. Absolutely, excellent quality!!! Needless to say I loved it.
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Date of stay: March 2020
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Luv2read68 wrote a review Dec 2019
Fort Wayne, Indiana23 contributions7 helpful votes
We have stayed here several times, and it seems to have gone a bit downhill. There was a leak in our bathroom from the suite above. We told the front desk about it, and they didn't seem too alarmed and didn't follow up with us about it. There was water on our bathroom floor and the kitchen counter after the person upstairs used the shower. The pool area didn't have any towels, and I had to call the front desk twice to get someone to bring them over. The microwave/stove nightlight wasn't working in our kitchenette. TV had some channels in Spanish and another one for the visually impaired. WTH?? Suggestion: Put a trash can near the pet walk for doggy poo bags We love the spacious suites, but the hotel needs to up their game with customer service.
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Date of stay: December 2019
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Response from IHGService, General Manager at Staybridge Suites Lansing-Okemos, an IHG hotel
Responded 14 Jan 2020
Hello Luv2read68, We appreciate you for taking the time to provide us your feedback and choosing the Staybridge Suites Rochester - Commerce DR NW for this stay. Here at the Staybridge Suites, we want all our guests to enjoy the best of home and hotel. Unfortunately, in your case, we were not able to totally delver. I apologize if your concern about the leaks and the non functioning and lack of in room amenities. Rest assured, Hotel management has taken notice of the observations you made during your stay and are determined to ensure that this does not occur again. As we continue to build a home-like environment with a special sense of community, your comments come highly valuable. We hope to host you stay soon, should you consider us your hotel of choice once you visit the area. Hector P Case Manager IHGService
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PRICE RANGE
US$82 - US$182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites east lansing-okemos (msu area) hotel okemos
LOCATION
United StatesMichiganIngham CountyOkemos
NUMBER OF ROOMS
95
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Frequently Asked Questions about Staybridge Suites Lansing-Okemos, an IHG hotel
Which popular attractions are close to Staybridge Suites Lansing-Okemos, an IHG hotel?
Nearby attractions include Lansing Chinese Christian Church (0.5 km).
What are some of the property amenities at Staybridge Suites Lansing-Okemos, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Staybridge Suites Lansing-Okemos, an IHG hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites Lansing-Okemos, an IHG hotel?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Staybridge Suites Lansing-Okemos, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Staybridge Suites Lansing-Okemos, an IHG hotel?
Conveniently located restaurants include Stillwater Grill - Okemos, Grand Traverse Pie Company, and State Side Deli.
Are there opportunities to exercise at Staybridge Suites Lansing-Okemos, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Staybridge Suites Lansing-Okemos, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staybridge Suites Lansing-Okemos, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites Lansing-Okemos, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Staybridge Suites Lansing-Okemos, an IHG hotel?
Many travellers enjoy visiting Okemos Village Historical Marker (3.6 km) and Masonic Temple Historical Marker (6.8 km).