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Hilton Garden Inn Plymouth

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435 Reviews from our TripAdvisor Community

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Showing 421: English reviews
Hilton Head, South Carolina
Reviewed 2 days ago NEW

This was a nice hotel, nothing special. It seems strange that the lower priced Hilton hotel chain, Hampton Inn, gives you a complimentary breakfast, but you spend more at the "upscale" Hilton Garden Inn and no complimentary breakfast. The staff was very friendly and the hotel clean.

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Helpful?
Thank John P
Iesha T, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you for taking the time to leave a review. It was a pleasure to know that the staff's service was up to your standard. We look forward to seeing you again during your next visit in town.

London, Canada
Reviewed 1 week ago NEW

Everything was going well until you get in the shower and wonder where the water went. There was such limited pressure I was worried that I was going to have to towel off the soap. The staff was good, the server at the bar was welcoming and pleasant, I just need a strong shower in the morning to get the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Machabfan
Iesha T, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you for taking the time to leave a review. I strongly apologize for the limited water pressure and I will communicate with our maintenance team to ensure that that problem has been taken care of. But it was great to here that the staff gave you the service that was up to your standards. We hope to see you...

Kalamazoo, Michigan
Reviewed 1 week ago

Enjoyed our stay at the Hilton Garden Inn while in town for a wedding. Check in was efficient, staff friendly, room clean, atmosphere lovely and for a reasonable price. The gym and pool were adequate. Breakfast was good.

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Helpful?
Thank Mary B
Iesha T, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you for taking the time to leave us a review. It is a pleasure to hear that your stay was enjoyable. I hope that the wedding was memorable and that you consider staying with us again during your next trip to the area.

Spring Arbor, Michigan
Reviewed 1 week ago

We stayed two nights for a wedding. We did not feel the beds were comfortable and had extremely loud neighbors. We tolerated singing in our hallway on and off from 2 - 2:30 am one evening and then it stopped as we decided to report, so never did. We were overbilled upon departure.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank marymN2478AY
Iesha T, Manager at Hilton Garden Inn Plymouth, responded to this review

I appreciate you taking time to leave us a review. It is awful to hear that you did not have the experience to your satisfaction or our standards. If you are ever in the area again please consider giving us another chance because here at the Hilton Garden Inn Plymouth we strive to deliver the best customer service. Guaranteed.

Amelia, Ohio
Reviewed 2 weeks ago

The most friendly and helpful hotel staff I have ever experienced. Honestly. New facility. Very clean and warm environment. Great deal, at least when I booked, for $10 extra per night we got breakfast for 4. Breakfast was High quality food, fresh and delicious.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mark M
Iesha T, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you so much for your kind review. We are very happy to hear that our service was up to your standards. It is also great to know that you enjoyed the breakfast. We would be very grateful to see you again during your next visit to the area.

Baltimore, Maryland
Reviewed 3 weeks ago

Excellent accommodations. Checked in at 2:00am without reservations and was treated like a celebrity. Would especially like to thank Danny and the entire staff and of course if we are interested we could be a very nice person to talk about.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank L9718LBmichael
Iesha T, Manager at Hilton Garden Inn Plymouth, responded to this review

Hello and thank you for taking the time out to give us your review. It is a pleasure to know that the staff was friendly and accommodating because to us your are a superstar. We look forward to your next stay with us at the Hilton Garden Inn.

Lansing, Michigan
Reviewed 4 weeks ago

Rooms were clean. Breakfast choices were great. Good location with easy access to highways. Only problem. Bad and restaurant were closed on a Saturday night. No explanation given but that seemed odd..

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank thomasgG7945RX
Iesha T, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the breakfast to your liking. I do apologize that you did not get to enjoy our wonderful menu options for dinner, as we were having our Christmas party on that Saturday. We look forward to welcoming you back to our hotel in the...

Toronto, Canada
Reviewed 13 December 2016

I had the pleasure of staying here a second time (the first review was posted under a different name for some reason), and everything is just as good as that first review. Comfortable, clean room, big bathroom (did I detect a heated floor in there? It felt warmer than the entryway), lots of space. The breakfast was amazing, as usual,...

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Helpful?
Thank Rekha314
Iesha T, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you for the wonderful review. It is a honor to hear that you had the experience that we strive to give. We are awaiting your next visit here at the Hilton Garden Inn.

Reviewed 13 December 2016 via mobile

This hotel is located just off of the expressway and fairly close to downtown Plymouth. They offer a nice breakfast that is free for diamond members and $12.00 for others. The check-in process was a little frustrating with a girl at the front desk who thought she was funny and not very professional for a Hilton hotel. The hotel is...

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Helpful?
Thank Toddamy
Iesha T, Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you for your feedback. I truly apologize for the lack of professionalism you experienced because that is not the impression we want to give. We are happy to hear that you enjoyed the breakfast. Here at the Hilton Garden Inn we strive on being clean and friendly, and we hope you consider visiting us again.

Chicago, United States
Reviewed 5 December 2016

This hotel is new and therefore it is an easy recommendation. The staff was very attentive and made us feel welcome. We were here for a wedding at a nearby church and took advantage of the shuttle service to and from the venue. The transportation was fantastic and readily available when needed. The one caution is that the rooms that...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Richard B
Iesha T, Manager at Hilton Garden Inn Plymouth, responded to this review

Your review is greatly appreciated. It's good to hear that you enjoyed your stay and I hope you had fun at the wedding. I apologize about the disturbance from the expressway and hope that it was not too much of a problem. It will be a pleasure to see you and your family for a second visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
Official Description (provided by the hotel)
Take advantage of the convenient location of Hilton Garden Inn Plymouth. Situated just off the I-275 in Plymouth, MI, the hotel is adjacent to business parks and key corporate offices. We’re close to Ann Arbor, downtown Detroit and DTW Airport, all just 20 minutes away. Take our efficient shuttle service to the many local businesses, shops, and restaurants within the Plymouth area. Our hotel is in a great location to explore the nearby towns of Novi, Livonia, and Canton. ... more   less 

Additional Information about Hilton Garden Inn Plymouth

Address: 14600 N Sheldon Rd, Plymouth, MI 48170
Region: United States > Michigan > Plymouth
Price Range: $142 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Plymouth 3*
Number of rooms: 157
Reservation Options:
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Also Known As:
Hilton Garden Inn Plymouth Hotel Plymouth
Hilton Plymouth
Plymouth Hilton Garden Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Plymouth staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Plymouth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is best.”
 of 5 bubbles 24hankp, 10 Sep 2016 | Read review
“Odd numbered rooms face away from road noise. Our room at the end of the hall on the top floor was very quiet.”
 of 5 bubbles 149elliea, 1 Sep 2016 | Read review
“Staff and facilities were excellent”
 of 5 bubbles _claudio_marchesan, 8 Aug 2016 | Read review
“Rooms on the west overlook the golf course of the Inn at St. Johns and try to get one of the upgraded rooms.”
 of 5 bubbles EnergyCounselor, 16 Jun 2016 | Read review
“Top floor away from elevators”
 of 5 bubbles Apsaramaiden, 22 Feb 2016 | Read review
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