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Courtyard Detroit Pontiac/Auburn Hills

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Traveller (24)
Room & Suite (14)
Overview
  • Excellent33%
  • Very good28%
  • Average21%
  • Poor12%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
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Offers from Courtyard Detroit Pontiac/Auburn Hills
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Rooms
28 Aug29 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (163)
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All reviewstypical courtyardcourtyard by marriottmexican restaurant across the streetpistons gamequiet locationnice stayfront desk staffroom was spaciousnice propertynice poolmini fridgeone night staylobbypillowscouchbrandon
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1 - 5 of 160 reviews
Reviewed 1 week ago via mobile

Stayed there with many family & friends for a memorial. At least 15 people in group, 8 rooms, 2-3 days each. Rooms not cleaned, beds not made, no fresh towels. Absolutely disgusting, filthy, toilets! Mentioned to front desk staff with no results. Not even complimentary...More

Thank Beverly H
Response from Bryan M, Director of Sales at Courtyard Detroit Pontiac/Auburn HillsResponded 1 week ago

We appreciate the feedback, Beverly. It's unfortunate your time with us was less than ideal. We care about the satisfaction and happiness of our guests. We regret that your rooms weren't refreshed properly. It's important to us that we offer our guests a quality experience...More

Reviewed 11 July 2018 via mobile

The Hotel room was clean. I was disappointed because the hotel was short of staff. The same person who worked at the front office had to do my breakfast or coffee in the morning. In addition, if you wanted a Sandwich or a burger in...More

Thank belle1000
Response from Bryan M, Director of Sales at Courtyard Detroit Pontiac/Auburn HillsResponded 2 weeks ago

Thank you for taking the time to share your feedback, Belle. We're disheartened to hear about the challenges you experienced during your time with us. We regret that our team didn't go above and beyond to accommodate your needs. We hold ourselves to a higher...More

Reviewed 4 June 2018

I usually stay at Residence Inn however this time it was full so had to go for Courtyard. Nothing much to say about stay as it was a quick one and i was out working most of the time. However this place is just for...More

Thank vashish29
Reviewed 18 April 2018

My name is Jeff. My wife and I were guests at this hotel several times. This is a wonderful place to be when your away from home. Many local places to eat, The staff always went out of there way to make us comfortable. Love...More

Thank jeffofx
Reviewed 12 March 2018

I was in Pontiac, MI for 6 nights and stayed at Courtyard Marriott and I will stay in this hotel moving forward. The staff was so welcoming, helpful, and Dan cleaned snow off everyone cars in the morning. Room was spacious and cozy Hotel is...More

Thank Jessica M
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$93 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Mid-range Hotel in Pontiac
#3 Business Hotel in Pontiac
#3 Family Hotel in Pontiac
#1 Quaint Hotel in Pontiac
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$93 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Mid-range Hotel in Pontiac
#3 Business Hotel in Pontiac
#3 Family Hotel in Pontiac
#1 Quaint Hotel in Pontiac
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (24)
Room & Suite (14)
Questions & Answers
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Room Tips
"good place, needs parking maintenance (if snowy) no free breakfast."
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"Stay away ... Nasty housekeeping"
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"Higher floors are further away from the pool, so tend to be quieter"
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"Top Floor is very quite"
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